Application support analyst Work, Jobs in Ascot, Brk (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
VodafoneThree - Cyber Vulnerability & Threat Analyst
Vodafone —Farnborough
- Full-time
- Hybrid work
- No degree
- Communication skills
- Employee discount
12d
Senior Performance Tester
IT VALLEY (LONDON) LIMITED —Egham
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Business development
- Scripting
Quick apply
Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- Communication skills
Junior Data Analyst - Audience Measurement
Ipsos —Harrow
- Analysis skills
- Organisational skills
- APIs
- Annual leave
8h
Graduate Programme 2027: Data Scientist and Analyst
Revolut —London
- £10,800 a month
- Full-time
- Hybrid work
- English
- Maths
- Communication skills
Software Test Engineer
Nagamanikanta solutions limited —Fleet
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
Insight Analyst
The AA —Basingstoke
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
2nd Line Support Analyst
FluidOne —Camberley
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
Decision Modelling and Analytics Analyst
Novuna —Staines-upon-Thames
- Hybrid work
- Communication skills
3rd Line Support Analyst
FluidOne —Camberley
- Employee assistance programme
8d
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
24/7 SOC Analyst
Nomios —Basingstoke
- 12 hour shift
- Remote
- Analysis skills
- Analytics
Quick apply
12d

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application support analyst jobs near ascot, brk

Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

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application support analyst jobs in ascot, brk

Service Desk Analyst