Operational excellence team leader Work, Jobs in Avonmouth, Bst (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Retail Team Leader
Superdry —Cardiff
- Full-time
- Management
- Sales
- Employee discount
- Flexible schedule
Operations Excellence Project Lead
Safran —Cwmbran
- Full-time
- Analysis skills
- Project management
- Continuous improvement
13d
Team Leader
GKN Aerospace —Bristol
- Weekend availability
- English
- Assembly
- Communication skills
- Employee assistance programme
Warehouse Assistant Site Manager
NEXT —Bristol
- £19.81 an hour
- Full-time
- Organisational skills
- Leadership
- Free parking
- Employee discount
Security Team Leader
Bath Spa University —Bath
- £33,586 - £37,461 a year
- 12 hour shift
- Hybrid work
- University
- Annual leave
- Employee assistance programme
13d
Delivery & Fleet Supervisor
Furnished Homes (Underley Furnishings Ltd) —Bristol
- From £31,724 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick apply
14d
Senior Team Leader – Packing & Assembly - Monday - Friday PM
Charlie Bighams —Wells
- £23.95 - £24.63 an hour
- Monday to Friday
- Management
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
6d
Transport Operations Manager
Gist Limited —Bristol
- £48,300 - £53,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Branch Operations Manager
STARK Group —Bristol
- Full-time
- Organisational skills
- Warehouse experience
- Communication skills
- Referral programme
Customer Service Manager
Elements Solutions Inc —Bristol
- From £55,000 a year
- Customer service
- ERP systems
- Leadership
- Free parking
- Employee assistance programme
Warehouse Team Leader
IVC —Bristol
- £29,580 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Regional Manager (Lift Industry)
Pickerings Lifts —Cardiff
- Full-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Helpdesk Manager
CBRE GWS —Newport
- £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
Quick apply
Head of Logistics
IVC —Bristol
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
4d
HR Business Partner, PXT
Amazon UK Services Ltd. —Avonmouth
- Full-time
- Management
- English
- Master's degree
Manufacturing Operations Manager
Marshalls PLC —Mells
- Full-time
- Analysis skills
- Leadership
- Employee discount
Quick apply
5d
Manufacturing Team Leader
GKN Aerospace —Bristol
- Full-time
- Engineering
- English
- Communication skills
- Employee assistance programme
3d
Group Coordinator
Buro Happold —Bath
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount

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Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

operational excellence team leader jobs in avonmouth, bst

Customer Service Team Leader

Service Desk Team Leader

Retail Team Leader

Operations Excellence Project Lead

Team Leader

Warehouse Assistant Site Manager

Security Team Leader

Delivery & Fleet Supervisor

Senior Team Leader – Packing & Assembly - Monday - Friday PM

Transport Operations Manager

Branch Operations Manager

Customer Service Manager

Warehouse Team Leader

Regional Manager (Lift Industry)

Helpdesk Manager

Head of Logistics

HR Business Partner, PXT

Manufacturing Operations Manager

Manufacturing Team Leader

Group Coordinator

I want to receive the latest job alerts for operational excellence team leader in avonmouth, bst

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