Mobility specialist Work, Jobs in Aylesford, Ken (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
IPS Employment Specialist
Shaw Trust —Royal Tunbridge Wells
- £29,566 - £33,070 a year
- Annual leave
- Employee assistance programme
Wellbeing Officer
LSEC —London
- £31,533 - £40,697 a year
- University
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Learning Support Mentor
LSEAT —London
- £27,319 a year
- Full-time
- School
Support Worker
Kent Autistic Trust —Strood
- £25,350 - £30,300 a year
- Overtime
- Paid training
- Employee assistance programme
Quick apply
13d
Housing Register Officer
Civic Recruitment Limited —Redbridge
- Remote
- Organisational skills
- Communication skills
Quick apply
11d
Lecturer - Business (Part Time)
LSEC —London
- £35,112 - £47,148 a year
- Part-time
- University
- Business
- Communication skills
- Annual leave
- Employee assistance programme
9d
Retail Excellence Program Manager
Watchfinder —West Malling
- Full-time
- Microsoft Powerpoint
- Training & development
- Communication skills
Site HR Business Partner
Fiserv —Basildon
- Full-time
- Conflict management
- Data entry
- Organisational skills
Occupational Therapist
Villa Maido Health and Rehabilitation Services —Maidstone
- £37,000 - £46,000 a year
- Full-time
- Case management
- Discharge planning
- In-person
Quick apply
Investigation Team Leader - Bromley
Department for Work and Pensions —London
- £44,355 - £45,065 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Lecturer - Business
LSEC —London
- £35,112 - £47,148 a year
- Full-time
- University
- Business
- Communication skills
- Annual leave
- Employee assistance programme
Reset and Reintegration Mentor
LSEAT —London
- £29,870 - £29,970 a year
- Full-time
- School
Volunteer Driver
The Peaceful Place —Basildon
- Call to connect
- Driving
- In-person
- Commercial driving
Quick apply
Additional Learning Support Tutor
LSEC —Bromley
- Experience working with individuals with disabilities
- University
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Group Sales Executive
Avalon Pro Group Ltd —Brentwood
- £28,000 - £50,000 a year
- Full-time
- Computer literacy
- Business development
- Travel
Quick apply
3d
Rehabilitation Assistant
Complexus Care —Hornchurch
- Up to £17 an hour
- Part-time
- English
- Driving
- In-person
- Annual leave
- Employee assistance programme
Quick apply
2d
Paediatric Brain Injury Support Worker
Sonderwell —London
- £16.90 - £17.74 an hour
- Weekend availability
- Medication administration
- Experience working with children
- Paediatrics
Store Design, Planning & Construction Project Manager
Watchfinder —West Malling
- Full-time
- English
- Continuous improvement
- Communication skills
Variable Lecturer - Media
LSEC —London
- £35,112 - £47,148 a year
- University
- Communication skills
- Marketing
- Annual leave
- Employee assistance programme

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Royal Tunbridge Wells

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in aylesford, ken

Mobility Support Specialist

IPS Employment Specialist

Wellbeing Officer

Learning Support Mentor

Support Worker

Housing Register Officer

Lecturer - Business (Part Time)

Retail Excellence Program Manager

Site HR Business Partner

Occupational Therapist

Investigation Team Leader - Bromley

Lecturer - Business

Reset and Reintegration Mentor

Volunteer Driver

Additional Learning Support Tutor

Group Sales Executive

Rehabilitation Assistant

Paediatric Brain Injury Support Worker

Store Design, Planning & Construction Project Manager

Variable Lecturer - Media

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