Front of house assistant Work, Jobs in Ayr, Say (with Salaries)

General Assistant (Front Office)
Western House Hotel —Ayr
- £12.71 an hour
- Hotel
- Front desk
- In-person
Quick apply
5d
Receptionist
RAD Hotel Group —Ayr
- £11.05 - £12.91 an hour
- Part-time
- Hotel
- Organisational skills
- Front desk
Quick apply
12d
Receptionist
Mercure Ayr —Ayr
- £12.90 an hour
- Part-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
12d
Food and Beverage Assistant
Verde Resorts —Irvine
- £12.71 an hour
- Weekend availability
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
4d

Related jobs to explore

Based on your search for front of house assistant

General Assistant (Front Office)
Western House Hotel —Ayr
Answering all incoming and internal telephone calls as per company standard. To ensure that the reception and reception lounge area are kept clean and tidy and…
£12.71 an hour
Quick apply
5d
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Ayr
Build connections within the home and beyond to help enhance the resident experience. Exclusive retail discounts, Cycle to Work, and salary sacrifice…
£13.45 an hour
Quick apply

I want to receive the latest job alerts for front of house assistant in ayr, say

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

General Assistant (Front Office)

Western House Hotel
Ayr

Quick apply

Job details

Permanent
£12.71 an hour
5 days ago

Qualifications

Guest check-in and check-out
Customer service call handling
Guest relations
Closing procedures
Arranging restaurant reservations
Filing
Internal department liaison
Accommodation booking
Front desk
Night audit bookkeeping
Guest services telephone call handling
Bookkeeping
Cash handling
Hotel front office operations

Full job description

Job purpose:To maximise guest satisfaction and to ensure all duties as stated in the reception checklists are carried out in full and in the correct manner, which will ensure the smooth running of the department.

Main duties (Reception):

To ensure that all guests are treated with the utmost understanding, kindness and warmth.

To ensure that the reception and reception lounge area are kept clean and tidy and offer a welcoming atmosphere.

Answering all incoming and internal telephone calls as per company standard.

Carrying out all guest arrivals and departures to the company standard, including the procedures for rooming a guest on arrival.

Responsibility for all reception floats, banking and monies, including the main safe.

Responsibility for all key & float issuing – ensuring all relevant details are recorded.

Carrying out all early morning call and newspaper requests from guests where applicable.

Ensuring all relevant charges are posted to guest’s rooms and all financial transactions are balanced recorded and correct.

Liaising with all other departments to ensure smooth running of the hotel.

Ensuring all reports required to be kept on file are printed from hotel executive and filed in an appropriate manner.

Liaising with the Head Receptionist on a day-to-day basis to ensure the smooth running of the department.

To ensure completed checklists are filed in the correspondence folder at the end of each shift.

To work within Health and Safety Regulations at all times.

Additional duties:

Answering reservation calls and processing reservations to the company standard.

Taking wedding/function enquiries and passing these to the relevant manager to deal with.

Taking messages for other departments and ensuring these are passed on to the relevant manager.

Taking lunch/dinner reservations, recording these and passing to the Restaurant Supervisor/ Manager.

Processing foreign exchange for hotel guests, adhering to the ‘money laundering’ policy.

Ensuring that any petty cash issued to any member of staff is signed for and that a receipt is obtained to cover the purchase as per the company procedure.

Ensuring the booking of staff taxis complies with company policy.

To assist with Door duties and Night Porter / Auditor duties (following Night Auditor training)

Any other duties as specified by the Reception Manager

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

front of house assistant jobs in ayr, say

General Assistant (Front Office)

Receptionist

Receptionist

Food and Beverage Assistant

Related jobs to explore

I want to receive the latest job alerts for front of house assistant in ayr, say

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected