Responsible for the day-to-day operational coordination of a varied range of lab operations & support activities at customer facilities. Coordinates activities such as the management of gas cylinders and liquid tanks, dry ice, and instrument buffers, solvents and liquid nitrogen, and sampling execution in support of quality control workflows. Coordinates task allocation and streamlines workflows, and contributes operationally to the activities coordinated. Collects, documents, organizes and reports data and observations. Independently solves problems requiring a broad and deep understanding of lab operations and making judgements on the basis of insights gained through experience. Communicates with internal teams and customers on matters that involve a requirement to understand, support and engage others.
Sample Dispatch Technician
Stevenage & Ware, UK (Full-Time, On-Site)
About the Opportunity
We are partnering with a key player in the life sciences sector, offering an exciting opportunity for a Sample Dispatch Technician to join a highly regulated scientific operations environment.
This role focuses on the global shipment of R&D samples, ensuring all materials—biological, chemical, or radioactive—are handled, prepared, and shipped in full compliance with international transport and regulatory requirements.
What We Offer
The Role
As a Sample Dispatch Technician, you will be responsible for the end-to-end coordination of sample shipments globally, ensuring accuracy, compliance, and efficiency across all dispatch activities.
This is a technically focused role requiring strong knowledge of Dangerous Goods regulations, documentation, and regulated logistics processes, along with close collaboration with internal teams, customers, and external partners.
Key Responsibilities
Receive, accept, store, and manage samples, ensuring accurate documentation and compliance with Dangerous Goods and transport regulations
Prepare and dispatch shipments in line with IATA, ADR, IMDG, GMP, GLP, and SHE standards
Complete, reconcile, and maintain complex shipment documentation in line with regulatory requirements
Ensure all shipment documentation and authorisations (e.g. import licences, Certificates of Analysis) are obtained in a timely manner
Coordinate daily operational workloads and ensure service delivery meets SLAs and contractual obligations
Maintain strong awareness of relevant regulations and ensure compliance across all activities
Monitor and manage materials requiring special handling, including hazardous and temperature-sensitive shipments
Maintain accurate inventory records and ensure availability of products, components, and consumables
Identify and drive process improvements to enhance efficiency, flexibility, and compliance
Act as a point of contact for internal teams, external stakeholders, and customers regarding sample dispatch queries
Liaise with government bodies, suppliers, and logistics partners to resolve complex shipment issues
Support audits, inspections, and regulatory readiness activities
Contribute to cross-functional projects and continuous improvement initiatives
Assist with training and onboarding of new team members
Ensure all operational activities are performed accurately, on time, and in line with GMP/GLP standards
Expectations
Scientific degree or equivalent experience within a laboratory, logistics, or regulated environment
Experience in shipping Dangerous Goods (IATA, ADR, IMDG) is highly desirable
Strong knowledge of Dangerous Goods regulations and Known Consignor requirements
Understanding of GMP and GLP environments and compliance standards
Experience handling complex documentation and working within regulated frameworks
Ability to manage multiple priorities and coordinate operational workloads effectively
Strong attention to detail and commitment to accuracy and compliance
Effective communication skills and ability to work collaboratively with internal and external stakeholders
Customer-focused mindset with strong problem-solving ability
Familiarity with inventory systems, logistics processes, and sample tracking systems
Exposure to continuous improvement or lean processes is advantageous
Self-motivated, organised, and capable of working in a fast-paced environment
Why Apply?
This is an excellent opportunity to build or further develop a career in regulated logistics and sample management, working within a global life sciences environment where compliance, precision, and collaboration are key.
#LI-Onsite
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
