Service desk support Work, Jobs in Baldock, Hrt (with Salaries)

IT Support Officer
Evestia Clinical —Letchworth
- Hybrid work
- Customer service
- SharePoint
- IT
- Employee assistance programme
- Life insurance
Quick apply
4d
Service Administrator
Synergy Hire —Letchworth
- £29,500 a year
- Full-time
- Microsoft Office
- Accounting
- Data entry
- Life insurance
Quick apply
5d
Part-time Receptionist
Hamilton Davies LLP —Stevenage
- £12.71 - £13.10 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
7d
Facilities Co-ordinator (3 days/15 hours per week)
APEM —Letchworth
- Microsoft Outlook
- Driving
- Organisational skills
- Annual leave
Customer Service Agent
Jollyes Pets —Waltham
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
12d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
HME Coordinator
Port Rail Group —Harlow
- From £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
Quick apply
13d
Property Repairs Coordinator
European Tyre Enterprise Ltd —Letchworth
- £26,600 - £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee discount
Front Desk Receptionist
Houghton Regis Medical Centre —Dunstable
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
Quick apply
Part Time Gym Assistant
RP Fitness —Cambridge
- £13.50 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Free parking
- Gym membership
Quick apply
Service Desk Analyst
Leidos —Huntingdon
- £32,600 - £38,400 a year
- Full-time
- Remote
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
11d
Service Delivery Analyst
Hightown Housing Association —Hemel Hempstead
- £28,719 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
11d
Customer Care Coordinator
Public Library of Science —Cambridge
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Free parking
- Flexitime
11d
IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
14d
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
District Library Assistant (Job Share)
Cambridgeshire County Council —Huntingdon
- £13.69 an hour
- Part-time
- Customer service
- Travel
- IT
- Annual leave
- Employee discount
13d
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
Front Desk Receptionist
FightSportsUk —Harlow
- £13 an hour
- Hospitality
- Customer service
- Administrative experience
Quick apply
14d
Service Desk Support Agent
nLighten HQ BV —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
1d

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IT Support Officer

Evestia Clinical
Letchworth

Quick apply

Job details

4 days ago

Benefits

Discounted or free food
Employee assistance programme
Sabbatical
Life insurance

Qualifications

Customer service
Technical support
IT support
SharePoint
IT
Communication skills
CompTIA A+
Help desk
Information Technology

Full job description

We are building something EPIC.

Evestia Clinical is a biotech-focused global CRO delivering authentic expertise and personalized support where client need it most.

Our foundation is built on four core principles: Innovation drives us to seek new solutions, Excellence defines the high standards we keep, and genuine Care ensures a supportive culture for both our patients and our people. We foster Partnership in everything we do, believing that working together—with trust and flexibility—is the key to success.

Our approach is agile by nature and personalized by design. This translates to a workplace where you are empowered to find the creative solutions necessary for our collective success. We offer a welcoming, flexible, and supportive culture that values trust and belonging, ensuring you have the support needed to grow your skills and thrive while making a difference. We partner with our clients to provide expert knowledge and guidance through complex clinical trials in rare disease, oncology, neurology, immunology, and inflammation. At Evestia Clinical, you will become a vital part of a global specialist CRO. This means you will deliver life changing impact through clinical excellence.

We are committed to creating development opportunities that allow your skills to grow right alongside ours. If you are inspired by this collaborative environment and ready to change the lives of patients worldwide, we’d love to welcome you to our team.

About the Role

We are looking for an IT Support Officer to provide hands-on technical support and help deliver a seamless technology experience across Evestia Clinical. You'll troubleshoot issues, maintain hardware and software, support users at all levels and contribute to the continuous improvement of our IT services and systems.

What will your job look like?

Log, prioritise and resolve IT support requests, ensuring timely communication and adherence to service levels.
Administer Microsoft 365, including user accounts, email, permissions, licensing and SharePoint support.
Install, configure and maintain hardware, software, mobile devices, printers and other IT equipment.
Diagnose and resolve hardware, software and access issues, escalating where required and following through to resolution.
Support user onboarding by setting up accounts, devices and system access, and providing guidance on technology and best practices.
Plan and perform routine maintenance, upgrades and system improvements to ensure reliability and security.
Deliver user training and one-to-one support to enhance employee knowledge and effective use of technology.
Manage IT assets, software licences, inventory, procurement, disposal and compliance requirements.
Build strong relationships with users, understand business needs and provide a customer-focused IT support service.
Identify opportunities to improve IT services, processes and the overall user experience.

What will you need to succeed?

Associate's degree in a relevant field such as Information Technology, Computer Science, Network Administration, or Systems Administration OR Alternatively, a High School Diploma/GED combined with relevant IT certifications (like CompTIA A+).
Experience in an IT Support Specialist, Help Desk Technician, or similar end-user support role.
Strong customer service focus with excellent communication and interpersonal skills.
Ability to build positive working relationships with colleagues and internal customers.
Organised, patient and able to manage multiple priorities effectively.
Strong IT and problem-solving skills, with a logical and analytical approach.
User-focused mindset with a commitment to delivering high-quality support.
Flexibility to provide support outside standard business hours when required.

What we offer you in return? We believe that to do your best work, you need the best support. That’s why we care deeply about your well-being, personal development, and achieving a true work-life balance. Our comprehensive benefits package is carefully designed to align with our culture and values, ensuring it maximizes your positive experience working here.

Here is a quick look at the benefits you can expect as a valued member of the Evestia Clinical team

25 days of vacation
Vacation days purchasing scheme
1 extra vacation day per each 3 years of service
Discretionary Annual Bonus
Sabbatical of 3 to 6 months (after 3 years of service)
Free food and beverages at all offices
Life Insurance
Health Insurance and Employee Assistance Programme
Flexible and hybrid work
Training and Personal Development Program

Ready to Take the Next Step?

Does joining Evestia Clinical and making a global impact excite you? Then it's time to apply!

We are eager to meet ambitious candidates. Remember, we hire for potential and passion. Therefore if you feel you're a good fit but don't meet every single requirement, please submit your application anyway. We want to hear from you.

Our Commitment to Inclusion and Diversity

We are deeply proud of our people and the successes we achieve together. We actively seek out and hire individuals with diverse backgrounds, voices, beliefs, and perspectives to join our growing global workforce.

At Evestia Clinical, we believe that each person is unique. We celebrate your individuality, knowing that diverse viewpoints fuel Innovation and drive Excellence. We foster true Partnership across our global teams, guided by genuine Care for our colleagues. Our managers are dedicated to upholding this inclusive environment in every aspect of employment—from hiring and promotion to training and benefits.

It's who we are, it's what we do, it's what we care about.

Equal Opportunity & Accessibility

Evestia Clinical is an equal opportunity employer committed to diversity in the workplace. We ensure fair treatment of all applicants and employees, without discrimination based on actual or perceived race, color, creed, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, or any other characteristic protected by applicable law.

We are committed to providing accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Evestia Clinical and require an accommodation or special assistance during the application process, please notify our recruitment team by sending an email with your request to [email protected]

Quick apply

Refine Your Search

service desk support jobs in baldock, hrt

IT Support Officer

Service Administrator

Part-time Receptionist

Facilities Co-ordinator (3 days/15 hours per week)

Customer Service Agent

1st Line Service Desk Analyst

HME Coordinator

Property Repairs Coordinator

Front Desk Receptionist

Part Time Gym Assistant

Service Desk Analyst

Service Delivery Analyst

Customer Care Coordinator

ICT User Support Engineer

IT Service Desk Analyst

Application Support Analyst

District Library Assistant (Job Share)

IT Support Analyst

Front Desk Receptionist

Service Desk Support Agent

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