Head of customer service Work, Jobs in Banwell, Som (with Salaries)

General Manager
TFT —Wedmore
- £29,000 - £37,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
Service Colleague (Express)
ASDA —Weston-super-Mare
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
6h
Director of Development and Regeneration
Walsall Housing Group —Street
- £120,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Pricing Lead
Somerset Bridge Group —Bristol
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Peak Season Operations Assistant (Temporary)
Field & Flower —Shepton Mallet
- £30,000 - £32,000 a year
- Temporary
- ERP systems
- In-person
- Communication skills
Quick apply
6d
Senior Operations Manager - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
System Development & Application Manager
Hafod —Cardiff
- £54,000 - £58,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- IT
12d
Communications Officer - Design & Digital
Hafod —Cardiff
- £38,796.98 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
13d
Customer Manager
Network Rail —Cardiff
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- Negotiation
- Employee discount
1d
Head of Membership
IDPE —Bristol
- From £38,872 a year
- Part-time
- Hybrid work
- Customer service
- Project management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
3h
Risk Manager
M Group —Newport
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
Head of Brand
Pieminister —Bristol
- £75,000 - £85,000 a year
- Full-time
- Hospitality
- Food service
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
Event Delivery Manager
The Royal Bath & West of England Society —Shepton Mallet
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Driving
- Mentoring
- Free parking
- Annual leave
Quick apply
6d
Padel Coach
Smash Padel —Taunton
- £36,000 - £44,000 a year
- Full-time
- Hospitality
- Customer service
- First Aid Certification
Quick apply
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
Corporate Sales Manager
Mad Swans —Bristol
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee discount
Quick apply

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head of customer service jobs near banwell, som

General Manager

TFT -
Wedmore

Quick apply

Job details

Permanent | Full-time
£29,000 - £37,500 a year
10 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Microsoft Word
Basecamp
Microsoft Excel
Microsoft Outlook
Management
Customer service
Microsoft Office
Administrative experience
Data entry
Organisational skills
Computer skills
Typing

Full job description

Job Overview
We are seeking a detail-oriented and organised General Manager to join our team. The successful candidate will play a crucial role in managing the team across customer orders, purchasing, bookkeeping, digital marketing and supporting the Managing Director in their workload.

You will need strong administrative skills, excellent customer service and very proficient in Windows Office suite, social media platforms (Instagram, FaceBook & TikTok), experience with Shopify and Vistasocial would be advantageous.

Company ethos

We are a small online business based few miles from Wedmore, we have been running for 10 years. We are a team of five, the MD is full time and the other team members are part time. Company fit is important for us.

We work hard but also like to have fun and consider our work environment more informal. As a small business, everyone gets stuck in when needed so we are looking for someone who enjoys variety and a busy day.

This position requires someone who is confident but empathic with very good interpersonal skills.

Responsibilities

This role is Monday to Friday 9-4.30pm with 30min social cover on weekends on a rota (1 per month)

Purchasing

Creating POs for suppliers on a weekly basis & chasing these through to delivery & invoicing ensuring Goods in process is complete
Querying discrepancies in Goods in, Invoices & QC issues liaising with our team & suppliers
Support MD in inventory management, to help optomise our stock holding

Customer Orders

Oversee any queries from the fulfilment team on site for customer orders
Sign off escalated customer service queries from the team via email and social media.
Offering support during peak days for customer service ie Mondays. Ths includes direct messages, comments and repost on our social media channels, Instagram, Facebook Tiktok and YouTube.

Marketing

Support in maintaining the website as well as adding new product pages to the website.
Writing blogs, newsletters or other marketing materials
Scheduling content for socials with Vistasocial
Working alongside Head of Marketing on the monthly Campaigns

General

Utilise Basecamp our task management app for documentation and communication purposes.
Perform general admin duties such as bookkeeping, timesheets, team holiday cover, payroll prep.
Full training is provided on the job lead by the MD.

Requirements

Previous management experience is essential, with a focus on administrative tasks.
Some manual handling is required so a moderate level of fitness would be advantageous.
Ideally experience in Ecommerce platforms such as Shopify.
Any previous experience or knowledge of SocialVista, Canvas, Klaviyo and Capcut.
Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
Excellent organisational skills with the ability to manage multiple tasks simultaneously.
Strong typing skills with attention to detail for accurate data entry.
Having the natural ability to think laterally to problem solve and use initiative in balancing customer service with commercial requirements.Every day is varied and the time goes by so quickly.

Job Types: Full-time, Permanent

Pay: £29,000.00-£37,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Application question(s):

Do you live within 40min of Wedmore?

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in banwell, som

General Manager

Head of Operations

Service Colleague (Express)

Director of Development and Regeneration

Manager of Dedicated Implementations - EMEA

Pricing Lead

Senior Capture Manager

Peak Season Operations Assistant (Temporary)

Senior Operations Manager - Customer Service

System Development & Application Manager

Communications Officer - Design & Digital

Customer Manager

Head of Membership

Risk Manager

Strategic Growth Manager - Wales

Head of Brand

Event Delivery Manager

Padel Coach

Customer Experience Manager

Corporate Sales Manager

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