In acting Work, Jobs in Barkham, Brk (with Salaries)

Member Advisor
Lifetime Legal Ltd —Wokingham
- £28,500 - £33,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
14d
Saturday Viewing Assistant - Guildford Estate Agents
Bourne Estate Agents —Guildford
- £13 an hour
- Part-time
- Sales
- IT
- In-person
Quick apply
Loss Prevention Officer
TK Maxx —Reading
- Part-time
- Employee assistance programme
- Employee discount
Barista
Starbucks —Winnersh
- Weekend availability
- Store discount
- Employee assistance programme
Casual Conference and Events Assistant
Hilton —Reading
- £12.71 an hour
- Part-time
- Hotel
Parcel Delivery Driver
Royal Mail Group —Camberley
- £13.68 an hour
- Weekend availability
- Employee discount
Part Time Administrator/Care Coordinator
Richmond Surgery, Fleet (NOT LONDON) —Fleet
- £24,000 - £28,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
11d
Community reporter - Henley Standard
Henley Standard —Henley on Thames
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
4d
Sales Assistant - Flexible hours
City Plumbing —Old Woking
- £12.71 - £13.93 an hour
- Part-time
- Annual leave
- Employee assistance programme
14d
HR Assistant (1 x Permanent & 1 x Fixed-Term)
The Sixth Form College Farnborough —Farnborough
- £27,224 - £31,341 a year
- Hybrid work
- Microsoft Office
- Continuous improvement
- Travel
- Free parking
- Employee assistance programme
4d
Bar & Waiting Staff
Proper Locals - BRA_206 —Reading
- Part-time
- Bar
- English
- Employee assistance programme
- Employee discount
Quick apply
14d
Leisure Assistant / Lifeguard
Village Hotel - Bracknell - Leisure —Bracknell
- £10.85 - £12.71 an hour
- Part-time
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
7h
Cover Supervisor - 3 days - St. Crispin's School
St. Crispin's School —Wokingham
- £12,376 a year
- Supervising experience
- Experience working with children
- In-person
- Free parking
Quick apply
Sales Consultant – Leased & Tenanted Pubs
Brakes —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Salesforce
- Travel
- Employee discount
8d
Account Manager
CITY ELECTRICAL FACTORS LTD —Guildford
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
- Free parking
- Employee discount
Quick apply
Dental Receptionist
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
12d
SEND Job Coach
Activate Learning —Reading
- £26,906 a year
- Travel
- Communication skills
- Free parking
- Annual leave
14d
Singing/Musical Teacher (Ages 6-14 years)
Holly King Performing Arts Academy —Guildford
- £27 - £30 an hour
- Part-time
- Experience working with children
- In-person
- Communication skills
Quick apply
Bar & Waiting Staff
Urban - BRA_209 —Guildford
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Weekend Viewing Assistant - Ash Vale Estate Agents
Bourne Estate Agents —Aldershot
- £13 an hour
- Part-time
- Sales
- IT
- In-person
Quick apply

I want to receive the latest job alerts for in acting in barkham, brk

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Member Advisor

Lifetime Legal Ltd -
Wokingham

Quick apply

Job details

Permanent | Full-time
£28,500 - £33,500 a year
14 days ago

Benefits

Free parking
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

CRM software
Customer service
English
Microsoft Office
Data entry
Organisational skills
Phone etiquette
Communication skills
Negotiation

Full job description

Membership Retention Advisor

£28,500 Basic Salary + Performance Bonus | Wokingham | Full Time | Office Based

No recruitment agencies please.

Help our members stay protected.

At Lifetime Legal, we're passionate about making legal support accessible, affordable and easy to understand.

Our members trust us to support them through some of life's biggest milestones, and our Membership Retention Advisors play a vital role in helping them continue to benefit from the protection and peace of mind our membership provides.

This is more than a customer service role. We're looking for confident communicators who enjoy influencing conversations, handling objections and helping customers recognise the value of staying with Lifetime Legal. If you're resilient, target-driven and passionate about delivering outstanding customer outcomes, we'd love to hear from you.

Why join Lifetime Legal?

We're proud to invest in our people, with over 70% of our management team promoted internally. When you join us, you'll become part of a supportive, ambitious business where your development is just as important as our customers.

Our culture is built around five core values:

Customer Focus – delivering exceptional service and putting our members first.
Integrity – acting honestly, ethically and transparently in everything we do.
Growth – supporting the development of our people and our business.
Innovation – embracing new ideas and continually improving.
Passion – making a genuine difference for our customers and each other.

About the Role

As a Membership Retention Advisor, you'll speak to existing members throughout their journey with Lifetime Legal, helping them renew or continue their membership and ensuring they receive an exceptional experience every time they contact us.

Whether you're answering membership queries, processing renewals or speaking with customers considering cancellation, you'll listen carefully, understand their needs and confidently demonstrate the value of remaining a Lifetime Legal member.

You'll balance outstanding customer service with achieving retention targets, using your communication and influencing skills to retain memberships in an ethical, customer-first way.

Key Responsibilities

Handle inbound membership enquiries professionally and efficiently.
Contact members regarding renewals and membership extensions.
Manage cancellation requests, understanding customer concerns and identifying opportunities to retain memberships.
Clearly explain the benefits and value of Lifetime Legal membership.
Collect payments to activate or renew memberships.
Deliver exceptional customer service on every interaction.
Maintain accurate customer records using internal systems.
Achieve individual retention, quality and productivity targets.
Work collaboratively with colleagues to deliver the best possible customer outcomes.

What We're Looking For

You'll thrive in this role if you enjoy speaking to people, are naturally resilient and take pride in achieving great results whilst doing the right thing for the customer.

You'll ideally have:

Previous experience in a telephone-based customer service, retention, renewals or sales role.
Excellent communication and active listening skills.
Confidence building rapport and influencing conversations over the telephone.
Strong objection handling and negotiation skills.
A customer-first approach with the confidence to ask for commitment and close conversations positively.
Good organisational skills and attention to detail.
Experience using CRM systems and Microsoft Office.
A positive attitude, willingness to learn and openness to coaching and feedback.
The ability to work independently whilst contributing to a supportive team.

Experience in any of the following would be advantageous:

Membership Retention
Customer Retention
Renewals
Insurance
Financial Services
Utilities
Telecommunications
Subscription Services

What You'll Receive

We'll provide structured training, regular coaching and ongoing development to help you succeed and progress your career.

Our benefits include:

Competitive salary with performance bonus
28 Days holiday
Your birthday off every year
Private healthcare for you and your children
Company pension
Free onsite parking and EV charging
Monthly food van, competitions and incentives
Access to discounts at over 600 retailers
Free legal advice, a complimentary Will and Lifetime Legal membership benefits

Working Hours

Monday to Friday 9:00am – 6:00pm (40 hours per week)

Please note this role is office-based during your first four months whilst you complete your probation and training.

Before You Apply

This is a target-driven membership retention role.

Success isn't just about delivering excellent customer service—it's about confidently guiding conversations, understanding our members' needs, demonstrating the value of our membership and asking for the commitment to stay with Lifetime Legal.

We're looking for people who are comfortable working towards retention and renewal targets, enjoy handling objections and have the confidence to close conversations positively. You'll use your communication and influencing skills to retain members in an ethical, customer-first way, ensuring every recommendation is in the customer's best interests.

If you're motivated by achieving results, resilient when faced with challenging conversations and take pride in balancing exceptional customer outcomes with strong business performance, we'd love to hear from you.

If you're looking for a role focused solely on customer service with no sales or retention targets, this position is unlikely to be the right fit.

We are committed to providing an accessible recruitment process and encourage candidates to discuss any support or adjustments they may need during their application journey.

Pay: £28,500.00-£33,500.00 per year

Application question(s):

Are you within a 45 minute commute to Wokingham?
Do you require any reasonable adjustments in order to attend an interview?

Experience:

call centre: 1 year (preferred)
membership retention: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

in acting jobs in barkham, brk

Member Advisor

Saturday Viewing Assistant - Guildford Estate Agents

Loss Prevention Officer

Barista

Casual Conference and Events Assistant

Parcel Delivery Driver

Part Time Administrator/Care Coordinator

Community reporter - Henley Standard

Sales Assistant - Flexible hours

HR Assistant (1 x Permanent & 1 x Fixed-Term)

Bar & Waiting Staff

Leisure Assistant / Lifeguard

Cover Supervisor - 3 days - St. Crispin's School

Sales Consultant – Leased & Tenanted Pubs

Account Manager

Dental Receptionist

SEND Job Coach

Singing/Musical Teacher (Ages 6-14 years)

Bar & Waiting Staff

Weekend Viewing Assistant - Ash Vale Estate Agents

I want to receive the latest job alerts for in acting in barkham, brk

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