Infrastructure Work, Jobs in Barnard Castle, Dur (with Salaries)

1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
Office Administrator
Teward Bros Limited —Staindrop
- From £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Multi Skilled Operator
Banner Contracts Limited —Darlington
- £40,000 - £65,000 a year
- Overtime
- Travel
- In-person
- Commercial driving
- Free parking
Quick apply
Laboratory Analyst - Microbiology
Normec UK —Consett
- £26,800 a year
- Laboratory experience
- No experience needed
- IT
- Free parking
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Estate Agent
The Property Experts —Darlington
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Security Engineer
Cam-Tec Systems Ltd —Newton Aycliffe
- From £35,360 a year
- Full-time
- Schematics
- System design
- Travel
Quick apply
Document Controller
VINCI Construction —West Burton
- £37,000 a year
- Analysis skills
- Organisational skills
- SharePoint
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
Network & Infrastructure Systems Engineer
Education Training Collective —Stockton-on-Tees
- £31,356.54 - £36,358.90 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- IT
- Free parking
- Annual leave
Senior Network Engineer
razorblue Careers —Stockton-on-Tees
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Payroll and Training Assistant
North Yorkshire Council —Northallerton
- £28,254 - £29,755 a year
- Microsoft Excel
- Annual leave
- Employee assistance programme
13d
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
QSHE Manager
OCS Group —Darlington
- Nights as needed
Static Fabric Engineer
BAM UK & Ireland —Darlington
- Monday to Friday
- Electrical experience
- Plumbing
- Organisational skills
Projects and Infrastructure Support Officer
Beamish Museum —Durham
- £35,075 a year
- Free parking
- Employee assistance programme
2d
Assistant Director, Digital and Technology
Broadacres —Northallerton
- £85,000 a year
- Full-time
- IT
- In-person
- Leadership
Quick apply
Account Manager – DNOs
Siemens —Durham
- Full-time
- Hybrid work
- Sales
- Engineering
- Business development
- Annual leave
- Flexible schedule
Principal Transport Planner
North Yorkshire Council —Northallerton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
CAD Manager
Avove —Durham
- £48,500 - £60,000 a year
- Full-time
- AutoCAD
- CAD
- Computer literacy
- Employee assistance programme
Quick apply

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1st Line IT Support Technician

SJ Systems (North) Ltd
Darlington

Quick apply

Job details

Full-time
£12.86 - £13.63 an hour

Benefits

Work from home

Qualifications

Driving Licence
Software troubleshooting
Windows
Technical support
CompTIA Network+
IT support
DNS
Communication skills
CompTIA A+

Full job description

About SJ Systems

SJ Systems (North) Ltd is an established managed service provider based in Darlington, delivering IT support, infrastructure and digital services to businesses across the North East. We are a close-knit, experienced team with a reputation for a personal, highly responsive service — and we are now seeking a First Line IT Support Technician to join us.

The Opportunity

As the first point of contact for our clients, you will play a central role in the quality of service we deliver. You will handle inbound support requests by telephone and through our ticketing system, triaging, prioritising and resolving issues while keeping clients clearly informed at every stage.

This is a varied, hands-on position offering genuine breadth: you will work across a wide range of technologies, industries and client environments, with structured support from senior colleagues and clear scope to develop your technical career.

Key Responsibilities

Acting as the first point of contact for client support requests, both over the telephone and via our ticketing system (HaloPSA), ensuring every client receives a prompt and professional response.
Triaging, prioritising and owning support tickets through to resolution or escalation.
Administering Microsoft 365 environments — user accounts, MFA, licensing, mailboxes and Teams.
Monitoring system dashboards (NinjaOne RMM) and responding to alerts.
Carrying out daily backup monitoring across Spanning and Axcient BCDR, escalating failures promptly.
Performing DNS changes and assisting with UISP and UniFi network device configurations and point-to-point setups (training provided as required).
Preparing, configuring and delivering hardware to clients, including on-site configuration and troubleshooting.
Maintaining accurate, up-to-date documentation in ITGlue.
Supporting procurement and stock management processes.

The Person We Are Looking For

Essential:

A minimum of two years’ experience in a first line IT support or service desk role.
Strong working knowledge of Windows 10/11 and Microsoft 365 administration.
A confident, professional telephone manner and excellent written communication.
Meticulous attention to detail — in troubleshooting, in documentation and in client communication. In our environment, small details matter.
The ability to manage a varied workload calmly and prioritise effectively under pressure.
A reliable, conscientious approach and a commitment to high standards of service.
A full driving licence and access to a vehicle — occasional client site visits form part of the role.

Desirable:

Experience within a managed service provider (MSP) environment.
Familiarity with NinjaOne, HaloPSA, Axcient, SentinelOne or comparable tools.
Relevant certifications such as CompTIA A+, Network+ or Microsoft qualifications.

What We Offer

A salary of £23,400 – £24,800, dependent on experience.
Full-time hours, Monday to Friday, 9:00am–5:00pm — no on-call or weekend working.
Flexibility to work from home one day per week once induction is complete.
A varied role with genuine responsibility and direct exposure to a broad technology stack.
A supportive, experienced team with direct access to senior management.
Clear opportunities for progression and professional development as the business grows.

Pay: £12.86-£13.63 per hour

Work Location: In person

Quick apply

Refine Your Search

infrastructure jobs in barnard castle, dur

1st Line IT Support Technician

Office Administrator

Multi Skilled Operator

Laboratory Analyst - Microbiology

Service Desk Engineer

Estate Agent

Security Engineer

Document Controller

Infrastructure and Network Engineer

Network & Infrastructure Systems Engineer

Senior Network Engineer

Payroll and Training Assistant

Power Platform Solutions Architect

QSHE Manager

Static Fabric Engineer

Projects and Infrastructure Support Officer

Assistant Director, Digital and Technology

Account Manager – DNOs

Principal Transport Planner

CAD Manager

I want to receive the latest job alerts for infrastructure in barnard castle, dur

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