Guest service agent Work, Jobs in Basildon, Ess (with Salaries)

Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
13d
Guest Relations Agent
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent
Hilton —London
- Full-time
- Hospitality
- Hotel
- Administrative experience
Front of House Receptionist
Supercity Aparthotels —London
- £31,695 a year
- 12 hour shift
- Microsoft Word
- Hotel
- Administrative experience
- Health & wellbeing programme
Quick apply
Reservations Agent
The Stafford London —London
- Up to £30,000 a year
- Full-time
- Computer literacy
- English
- Hotel
- Employee discount
- Referral programme
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Reservation Agent
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Hospitality
- Spanish
- Customer service
- Employee discount
Front Office Agent
Sircle Collection —London
- Weekend availability
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d
Day Concierge
Rendall & Rittner —Tottenham Hale
- £29,500 a year
- Full-time
- Hotel experience
- Employee assistance programme
- Employee discount
14d
Restaurant Reservations Agent
Hilton —London
- Full-time
- Hotel
- Administrative experience
- IT
Night Concierge
Rendall & Rittner —London
- £29,000 - £30,000 a year
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
14d
Night Front Desk Agent
Pan Pacific London —London
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
12d
EFL Teachers UK Summer Non-Residential
Move Language Ahead —London
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
Casual Food and Beverage Assistant
Hilton —London
- £12.71 - £13.26 an hour
- Part-time
- Hotel
- Hotel experience
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Community Host Day - 16 hours per week
urbanbubble - 2026 —London
- £13.98 - £15.48 an hour
- Part-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply
Front Desk Hospitality Agent
Sonder Holdings —London
- Weekend availability
- Hospitality
- Computer literacy
- English
- Flexible schedule
EFL Teachers Summer Reading (Non-Residential)
Move Language Ahead —London
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply

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Guest Service Agent

Park Hyatt London River Thames -
London

Apply Now

Job details

Full-time

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service
Guest services
Hotel experience

Full job description

Summary

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Guest Services Agent role

Answer incoming calls promptly and courteously.
Direct calls to the appropriate department or individual.
Manage switchboard console and other telecommunication devices effectively.
Keep accurate records of all calls, including details of the caller, recipient, and the nature of the call.
Liaise with internal departments and external organizations as needed to facilitate smooth communication flow.

About you

Previous experience in a similar role is preferred. Excellent customer service skills, attentiveness, and proficiency in operating switchboard equipment and related technology.

Benefits you will enjoy as a Guest Services Agent

12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Next Steps: Apply today for this Guest Services Agent role and start your journey with Hyatt Hotels!

Apply Now

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