Customer experience associate Work, Jobs in Basingstoke, Ham (with Salaries)

Customer Service Associate
C.A.R.S. Limited —Basingstoke
- From £23,296 a year
- Full-time
- CRM software
- No experience needed
- English
- Life insurance
- Referral programme
Quick apply
1d
Sales Associate
H.Samuel —Basingstoke
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Retail Associate
TK Maxx —Reading
- Part-time
- Customer service
- No experience needed
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
Quick apply
Payment Operations Associate
Castle Trust Bank —Basingstoke
- Full-time
- Continuous improvement
- Accounting
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Urban Outfitters Sales Associate - Guildford, UK
Urban Outfitters —Guildford
- Part-time
- Customer service
- Merchandising
- Training & development
- Annual leave
- Employee assistance programme
14d
Customer Service Associate UK
Eco Global —Arborfield
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
Quick apply
Customer Care Associate
LRG —Camberley
- Remote
- Social media management
- Communication skills
Quick apply
CX Team Member
Foot Locker —Reading
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Retail Associate
Homesense —Farnborough
- Part-time
- Customer service
- No experience needed
- Employee discount
10d
Accounts Receivable Admininstrator - GB
DeLaRue NewCo Ltd GBR DRBGB —Basingstoke
- Communication skills
Quick apply
Sales Associate
NEXT —Reading
- £10.85 - £12.71 an hour
- Part-time
- Customer service
Associate, Customer Experience, Spanish Speaking
RH —Reading
- Weekend availability
- Spanish
- Travel
- In-person
Quick apply
Packing orders
Malik projects —Norcot
- From £12.71 an hour
- Part-time
- Heavy lifting
- Forklift
- Quality control
- Free parking
Quick apply
13d
Lead Customer Service Associate - UK
Eco Global —Arborfield
- £12 - £15 an hour
- Full-time
- CRM software
- English
- Team management
Quick apply
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Bracknell
- Full-time
- English
- Analysis skills
- Business
14d
Junior Commercial Advisor
Verisure Services (UK) Limited —Reading
- £3,800 - £6,000 a month
- Full-time
- Sales
- In-person
- Employee discount
- Referral programme
Quick apply
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Camberley
- £3,800 - £6,000 a month
- Full-time
Quick apply

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Customer Service Associate

C.A.R.S. Limited
Basingstoke

Quick apply

Job details

Permanent | Full-time
From £23,296 a year
1 day ago

Benefits

Casual dress
Company pension
Company events
Transport links
Life insurance
Referral programme
On-site parking

Qualifications

Live chat
CRM software
Financial Conduct Authority guidelines
Customer service call handling
GCSE
No experience needed
English
Arrears management
Customer interaction
Communication skills
A Level

Full job description

Join Our Friendly Team at CARS!

Are you a people person with top-notch telephone skills? If you have a positive attitude, a passion for helping others, and a drive to succeed, we want YOU to join our team of Customer Service Associates at CARS in Basingstoke!

Why Choose CARS?

At Creditlink Account Recovery Solutions Ltd. (CARS), we are more than just a workplace – we are a community. Our modern, newly refurbished offices are located in the heart of Basingstoke, just a 2-minute walk from the railway station and Festival Place shopping centre. We pride ourselves on creating a supportive and friendly atmosphere where our employees thrive and grow.

Your Role as a Customer Service Associate

In this dynamic role within our Collections department, you will:

Engage with customers via telephone, email, LiveChat (WebChat), and SMS to discuss their accounts and find personalized repayment solutions.
Provide excellent customer service by handling inquiries, resolving disputes, and supporting customers with empathy and professionalism.
Maintain detailed records in our system, ensuring accuracy and compliance with industry regulations.
Work as part of a collaborative team in a fast-paced call centre environment, meeting targets and managing various product types including insurance, utilities, and financial services.
Identify and support vulnerable customers, always ensuring fair treatment in line with FCA regulations.

What We’re Looking For

You’ll shine in this role if you have:

Previous experience in customer service or collections (preferred but not required).
Knowledge of FCA regulations and CSA best practices (an advantage).
Great communication skills, both written and verbal.
Strong problem-solving abilities and attention to detail.
A team-focused mindset and the ability to multitask.
Computer proficiency, including Microsoft Office and CRM systems.

No experience? No problem! We offer comprehensive training and ongoing support to help you succeed.

Your Work Schedule

We know work-life balance matters! That’s why we offer a flexible rotating shift pattern within our core hours:

Monday: 8:30 AM – 6:00 PM
Tuesday & Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 4:00 PM
Saturday (1 in 4): 8:30 AM – 12:30 PM

With a 35-hour workweek, including the option for late-start shifts (11:30 AM – 6:00 PM) on Mondays or Thursdays, your schedule can fit your lifestyle.

What’s in It for You?

We offer a competitive starting salary of £23,296 per year, with the potential to earn up to £26,000 in your first year, including bonuses! Our perks include:

Uncapped monthly bonus scheme
Monthly incentives and rewards
Recommend-a-friend bonus
Pension scheme & life assurance
Annual holiday increases
Casual dress code
Company events & recognition programs
Opportunities for career growth and development

Why You’ll Love Working Here

At CARS, we believe our employees are our greatest asset. We celebrate hard work, encourage personal growth, and recognize achievements. Our convenient office location with excellent transport links makes commuting easy, and our welcoming team makes every day enjoyable.

Ready to Join Us?

If you’re ready to take your customer service skills to the next level and be part of a supportive and energetic team, apply today! Expected start date for this position is Monday 12th October 2026.

Creditlink Account Recovery Solutions is an equal opportunity employer and welcomes candidates from all backgrounds to apply.

Job Types: Full-time, Permanent

Pay: From £23,296.00 per year

Benefits:

Casual dress
Company events
Company pension
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer experience associate jobs in basingstoke, ham

Customer Service Associate

Sales Associate

JUNIOR SALES ADVISOR

Retail Associate

JUNIOR SALES CONSULTANT

Payment Operations Associate

Urban Outfitters Sales Associate - Guildford, UK

Customer Service Associate UK

Customer Care Associate

CX Team Member

Retail Associate

Accounts Receivable Admininstrator - GB

Sales Associate

Associate, Customer Experience, Spanish Speaking

Packing orders

Lead Customer Service Associate - UK

Operations & Logistics Internship, Amazon Logistics

Junior Commercial Advisor

Associate Application Analyst

SALES EXECUTIVE

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