Service manager Work, Jobs in Basingstoke, Ham (with Salaries)

Regional Service Charge Manager
SNG (Sovereign Network Group) —Basingstoke
- £58,000 - £71,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Operations Manager - Property Services
SNG (Sovereign Network Group) —Basingstoke
- £52,000 - £61,000 a year
- Full-time
1d
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- Up to £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Area Manager
Lidl —Andover
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
Complaints & Resolution Manager
Skylight Psychiatry —Basingstoke
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
10d
Sales Colleague
Currys —Basingstoke
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Assistant Facilities Manager
VINCI Facilities UK —Basingstoke
- Full-time
- Organisational skills
- Contracts
- Computer skills
Quick apply
Yard Operations Manager
Site-Equip Ltd —Alton
- Full-time
- Customer service
- Forklift
- Team management
- Free parking
- Store discount
Quick apply
Casual Bearer - flexible hours
A. B. Walker —Reading
- £34 an hour
- Temporary
- No experience needed
- Driving
- In-person
- Flexible schedule
Quick apply
Team Leader
clearway pets —Basingstoke
- £13.25 an hour
- Full-time
- Customer service
- Mentoring
- In-person
- Store discount
- Annual leave
Quick apply
19h
Billing Manager
Serco Group —Hook
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Communication skills
7d
Product Quality Manager
TechPoint —Basingstoke
- £60,000 - £65,000 a year
- Microsoft Word
- Continuous improvement
- Quality control
- Free parking
- Employee discount
Quick apply
Stocktaker - Guildford
nGeneration —Guildford
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Supplier Invoice & Staff Expenses Administrator
BNP Paribas —Basingstoke
- Full-time
- Organisational skills
- Communication skills
PMO Coordinator
Gist Limited —Basingstoke
- Up to £37,000 a year
- Full-time
- Microsoft Office
- Travel
- Agile
- Annual leave
- Employee assistance programme
General Manager
Hampshire Cultural Trust —Aldershot
- £32,500 - £36,500 a year
- Weekend availability
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
VISUAL MERCHANDISER
Primark —Basingstoke
- £13.43 an hour
- Weekend availability
- Customer service
- Organisational skills

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Regional Service Charge Manager

SNG (Sovereign Network Group) -
Basingstoke

Apply Now

Job details

Full-time
£58,000 - £71,000 a year

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Microsoft Excel
Stakeholder collaboration
Stakeholder liaison
Workday ERP
Financial report writing
Microsoft Office Suite
Microsoft Office
Performance management
Stakeholder coordination
Budget planning
Continuous improvement
Team management
Accounting
Customer support
Customer interaction
Cross-functional collaboration
Leadership
Communication skills
Cross-functional communication
Workday
Stakeholder management
Account reconciliation

Full job description

Salary:

£58,000.00 - £71,000.00 Per year ‌

Are you experienced in leading a team within Service Charges?

We have two fantastic opportunities to join our Service Charges team as Regional Service Charge Managers . Based from our office in Basingstoke , you'll combine office and home working in line with our hybrid approach, with occasional travel to our Wembley office for team meetings.

The Role

Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Regional Service Charges team in the South West region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements. The portfolio consists of approximately 20,000 units with a total annual service charge income budget of c.£20 million. Responsibilities include:

Managing the Regional Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
Setting the annual service charge expenditure and income budget across all tenures within the region
Accountability for the annual service charge estimate and final account process, ensuring the risk associated with rechargeable service charges is effectively managed and regulatory time scales are met
Working collaboratively across the business to support continuous service improvement and deliver excellent customer service to customers across different tenure types, ensuring compliance with legal requirements
Reviewing and approving the certification of annual service charges, documenting the calculation and apportionment process, including the reports and supporting documentation to facilitate the certification
Producing and analysing regular reports on recoverable repairs and maintenance expenditure, estimated service charge income and ad-hoc reports dependant on business requirements

What we're looking for

You should have previous experience in a similar management role within service charges. You'll need to demonstrate strong technical knowledge, being adept in managing fixed and variable charges in a large and complex setting, preferably in a housing context. You'll also need:

To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards
Thorough understanding of the Landlord and Tenant Act 1985 (as amended) and other guidance and best practice for service charges
To be qualified by experience or a qualified accountant with a solid understanding of accounting practices and concepts including account reconciliations
Ability to take ownership and work independently whilst meeting tight organisational deadlines
Strong stakeholder management skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors, regulators and Ombudsman
Experience in directly engaging with customers, addressing queries, and delivering clear, concise written communication
Strong experience with Microsoft Office applications, including intermediate / advanced excel
Knowledge and experience of using housing management and property management systems (e.g. Workday, SUN, Agresso, NEC, Active H or similar)

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Apply Now

Refine Your Search

service manager jobs in basingstoke, ham

Regional Service Charge Manager

Service Delivery Manager

Operations Manager - Property Services

Warehouse Process and Compliance Manager

Area Manager

Charter Manager (Private Jet and Helicopter Charter)

Complaints & Resolution Manager

Sales Colleague

Customer Operational Delivery Manager

Assistant Facilities Manager

Yard Operations Manager

Casual Bearer - flexible hours

Team Leader

Billing Manager

Product Quality Manager

Stocktaker - Guildford

Supplier Invoice & Staff Expenses Administrator

PMO Coordinator

General Manager

VISUAL MERCHANDISER

I want to receive the latest job alerts for service manager in basingstoke, ham

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