Mobility specialist Work, Jobs in Bearsted, Ken (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
IPS Employment Specialist
Shaw Trust —Royal Tunbridge Wells
- £29,566 - £33,070 a year
- Annual leave
- Employee assistance programme
Site HR Business Partner
Fiserv —Basildon
- Full-time
- Conflict management
- Data entry
- Organisational skills
Occupational Therapist
Villa Maido Health and Rehabilitation Services —Maidstone
- £37,000 - £46,000 a year
- Full-time
- Case management
- Discharge planning
- In-person
Quick apply
Support Worker
Kent Autistic Trust —Strood
- £25,350 - £30,300 a year
- Overtime
- Paid training
- Employee assistance programme
Quick apply
12d
Retail Excellence Program Manager
Watchfinder —West Malling
- Full-time
- Microsoft Powerpoint
- Training & development
- Communication skills
Brain Injury Rehabilitation Assistant
Superior Healthcare —New Romney
- £14 - £17 an hour
- 12 hour shift
- Medication administration
- Driving
- Paid training
- Annual leave
Radiographer – MRI (bank)
Circle Health Group —Canterbury
- Up to £25 an hour
- Part-time
- Patient monitoring
- Hospital
- Bachelor's degree
- Annual leave
Volunteer Driver
The Peaceful Place —Basildon
- Call to connect
- Driving
- In-person
- Commercial driving
Quick apply
Fitness Coach
Retirement Villages Group —Royal Tunbridge Wells
- Day shift
- First Aid Certification
- Organisational skills
- Communication skills
Quick apply
8d
HCA - Leigh on Sea
Harmony Healthcare —Leigh-on-Sea
- £15.20 - £18.00 an hour
- Night shift
- Experience working with children
- Patient care
- Communication skills
- Annual leave
- Referral programme
Quick apply
4d
Store Design, Planning & Construction Project Manager
Watchfinder —West Malling
- Full-time
- English
- Continuous improvement
- Communication skills
Paediatric Brain Injury Support Worker
Sonderwell —London
- £16.90 - £17.74 an hour
- Weekend availability
- Medication administration
- Experience working with children
- Paediatrics
Band 5 Children's Physiotherapist
Essex Partnership University NHS Foundation Trust —Southend-on-Sea
- £32,073 - £39,043 a year
- Full-time
- Management
- Computer literacy
- Experience working with children
- Relocation assistance
- Employee discount
3d
Associate Physiotherapist Ashford
KT Healthcare —Ashford
- £50 - £70 an hour
- Part-time
Quick apply
4d
Bank Teaching Assistant
LSEAT —Crowborough
- £13.04 an hour
- Experience working with children
- Organisational skills
- Communication skills
Complex Care Support Worker
Superior Healthcare —New Romney
- £14 - £17 an hour
- 12 hour shift
- Medication administration
- Driving
- Paid training
- Annual leave
12d
Class Teacher (Bank Staff)
LSEAT —Crowborough
- School
- Teaching
Tyre Fitter
Hedin Automotive —Sidcup
- Up to £33,050 a year
- Overtime
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Community Healthcare Assistant - Basildon
Thornbury Community Services —Basildon
- £18.56 - £23.07 an hour
- Weekend availability
- Driving
- Patient care
- Annual leave
- Employee assistance programme
Quick apply

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Royal Tunbridge Wells

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in bearsted, ken

Mobility Support Specialist

IPS Employment Specialist

Site HR Business Partner

Occupational Therapist

Support Worker

Retail Excellence Program Manager

Brain Injury Rehabilitation Assistant

Radiographer – MRI (bank)

Volunteer Driver

Fitness Coach

HCA - Leigh on Sea

Store Design, Planning & Construction Project Manager

Paediatric Brain Injury Support Worker

Band 5 Children's Physiotherapist

Associate Physiotherapist Ashford

Bank Teaching Assistant

Complex Care Support Worker

Class Teacher (Bank Staff)

Tyre Fitter

Community Healthcare Assistant - Basildon

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