Customer care specialist Work, Jobs in Bedworth, War (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
13d
Support Worker
Dignus Group —Coventry
- £12.71 an hour
- Overtime
- Customer service
- Organisational skills
- Care plans
- Paid training
- Annual leave
6d
Warehouse Operative Twilights
Evri —Lutterworth
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
- Flexible schedule
Warehouse - Operative Nights AWR
Evri —Lutterworth
- £14.17 - £21.26 an hour
- Overtime
- Annual leave
13d
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
10d
Shop Assistant
Mary Ann Evans Hospice —Nuneaton
- £12.71 an hour
- IT
- Hospice
- In-person
Quick apply
Warehouse Operative - Evenings
Evri —Coventry
- £12.71 an hour
- Part-time
- Annual leave
1d
Warehouse Operative Nights
Evri —Birmingham
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
9d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
Fleet Delivery Specialist
Volvo Group —Warwick
- Hybrid work
- Microsoft Excel
- Travel
- IT
- Employee assistance programme
- Employee discount
Post Office Counter Clerk
TGJones —Hinckley
- £10.85 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Warehouse Operative
Evri —Birmingham
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
Pharmacy Dispenser
HealthNet Homecare —Swadlincote
- £27,768 a year
- Full-time
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
Warehouse Operative - Nights
Evri —Coventry
- £12.71 an hour
- Full-time
- Annual leave
1d
Prescription Management Administrator
HealthNet Homecare —Swadlincote
- £27,768 a year
- Full-time
- Microsoft Office
- Employee discount
- Referral programme
Customer Experience Specialist (Automotive)
Percepta —Daventry
- £26,691 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Paid training
- Annual leave
Quick apply
2d
Specialist Support Coach - Housing
Orbit Group —Coventry
- £29,000 - £32,137 a year
- Leadership
- Communication skills
8d
Partner Account Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply

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Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
13 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in bedworth, war

Customer Experience Specialist

Support Worker

Warehouse Operative Twilights

Warehouse - Operative Nights AWR

Service Manager

Shop Assistant

Warehouse Operative - Evenings

Warehouse Operative Nights

Investigator

Fleet Delivery Specialist

Post Office Counter Clerk

Warehouse Operative

Pharmacy Dispenser

Warehouse Operative - Nights

Prescription Management Administrator

Customer Experience Specialist (Automotive)

Specialist Support Coach - Housing

Partner Account Coordinator

Social Value Officer

Metering Specialist

I want to receive the latest job alerts for customer care specialist in bedworth, war

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