Customer care manager Work, Jobs in Belgravia, Gtl (with Salaries)

Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
7d
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
Onboarding Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
Quick apply
3d
Guest Manager
QVC —West London
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
12d
Head of Affordable Housing
Places for People —London
- £70,000 a year
- Hybrid work
- Annual leave
- Employee discount
2d
eCommerce Manager - remote
Hornblower —London
- £45,000 a year
- Remote
- Analysis skills
- Project management
- Product management
Quick apply
13d
Inbound Logistics Manager
Oner Active —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Customer success manager
SECCL —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- APIs
- Employee discount
ZARA VISUAL COMMERCIAL MANAGERS LADIES , KIDSWEAR LONDON
INDITEX —London
- Full-time
- Customer service
- Merchandising
- Analysis skills
- Employee discount
- Referral programme
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Senior Fleet Branch Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
Customer Engagement Lead
RHP —Teddington
- £38,062 a year
- Full-time
- Project management
- IT
- Communication skills
- Annual leave
12d

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customer care manager jobs near belgravia, gtl

Reception Manager

Portico Corporate Reception Management -
London

Quick apply

Job details

Full-time
£47,500 a year
7 days ago

Benefits

Annual leave
Company pension
Life insurance
Referral programme

Qualifications

Hospitality
Accounting
Front desk
Guest services
Communication skills

Full job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

We are seeking an experienced Reception Manager to oversee the delivery of a world-class front-of-house and client experience at our accounting clients London offices.

As a key leader within the workplace experience team, you will be responsible for managing the full client journey across multiple touchpoints, including the main lobby, ground floor reception, client floors, meeting room configuration, and meeting & events coordination.

Working closely with the Guest Services Manager, you will play a pivotal role in introducing and embedding a new service vision and ethos that reflects the professionalism, innovation, and excellence associated with our client.

This is an exciting opportunity for a dynamic leader who enjoys operating in a fast-paced corporate environment, inspiring teams, and delivering exceptional experiences for clients, visitors, and colleagues alike.

Key Responsibilities

Lead and manage the day-to-day front-of-house operation across all client-facing areas.
Drive a consistently outstanding client and visitor experience throughout the London office.
Support the Guest Services Manager in developing and implementing a new service vision and customer experience strategy.
Oversee lobby management, reception services, client floor operations, meeting room readiness, and events coordination.
Ensure meeting spaces are configured to the highest standards and aligned to client requirements.
Lead, coach, and develop front-of-house team members, fostering a culture of excellence, accountability, and engagement.
Build strong relationships with stakeholders across the business, providing a trusted and professional service.
Identify opportunities for service innovation and continuous improvement.
Monitor operational performance, service standards, and client feedback to drive exceptional outcomes.
Act as a visible and hands-on leader, setting the benchmark for professionalism and customer service.

What Success Looks Like

A seamless and exceptional client experience across every touchpoint.
A highly engaged and motivated front-of-house team.
Strong stakeholder partnerships and consistently high service standards.
Innovative service delivery that enhances the workplace and visitor experience.
Operational excellence across reception, client floors, meetings, and events.

Hours: 40 hours per week, shifts between 8am-5pm, Mon-Fri, with flexibility required as per business needs.
Salary: £47,500 per annum

Qualifications

We are looking for a confident and experienced hospitality or workplace services professional who can combine strategic thinking with operational excellence.
You will have:

Proven experience managing front-of-house, reception, workplace experience, or hospitality operations within a corporate environment.
A strong track record of leading and developing high-performing teams.
Exceptional client service skills with a passion for creating memorable experiences.
Experience implementing service improvements and driving operational excellence.
Excellent communication and stakeholder management skills, with the ability to influence at all levels.
Strong organisational and problem-solving abilities.
A proactive, innovative, and solutions-focused mindset.
Experience coordinating meetings, events, and client-facing operations.
The ability to remain calm and professional in a fast-paced environment.

Additional Information

What's in it for you?

Excellent holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24-hour personal helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.

Quick apply

Refine Your Search

customer care manager jobs in belgravia, gtl

Reception Manager

Team and Customer Experience Manager

Head of Retention

Customer Operations Manager

Head Of Customer Experience

Business Manager

Community Engagement Manager - Healthcare

Onboarding Manager

Guest Manager

Head of Affordable Housing

eCommerce Manager - remote

Inbound Logistics Manager

Senior Customer Success Manager - UK

Assistant Customer Service Manager

Zara Covent Garden Customer Experience Manager

Customer success manager

ZARA VISUAL COMMERCIAL MANAGERS LADIES , KIDSWEAR LONDON

Head of Customer Operations

Senior Fleet Branch Manager - Heathrow Airport

Customer Engagement Lead

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