Claims processor Work, Jobs in Belper, Dby (with Salaries)

Sales Order Processor/E-Commerce Administrator
Abbeydale Direct —Ashbourne
- £28,000 a year
- Part-time
- Data entry
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- Free parking
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Sales Order Processor/E-Commerce Administrator

Abbeydale Direct
Ashbourne

Quick apply

Job details

Permanent | Part-time
£28,000 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Supplier ordering
Customer service call handling
Purchase orders
Inbound customer enquiry call handling
Returns processing
Stock ordering
SAP
E-commerce
Social media platforms
Purchase order creation
Procurement support
Data entry
Purchasing
Customer support
Customer interaction
Retail experience
Phone etiquette
Communication skills

Full job description

Job Summary

£11,200 per year (£28,000 pro rata, 16 hours per week)

We are seeking an organized, detail-oriented Job share/Part-Time Sales Order Processor / E-commerce Administrator to join our team. In this role, you will manage our end-to-end order lifecycle, handle direct customer interactions, and coordinate backend procurement.

This position is ideal for someone looking for a flexible or reduced-hours role who thrives in a fast-paced setting and can maintain high data accuracy.

Key Responsibilities

Order Management: Execute daily sales order processing across our digital sales channels.
System Operations: Utilise SAP daily to input data, track stock, and update order statuses.
Procurement Support: Review stock levels and raise purchase orders with suppliers to maintain inventory.
Customer Interaction: Answer incoming calls promptly, providing excellent service and taking phone orders.
Payment Handling: Securely process customer card payments over the telephone.
Returns & Claims: Manage customer returns from start to finish, including assessing items and processing credits or replacements.
E-commerce Monitoring: Help monitor the e-commerce platform daily to ensure seamless order syncing.

Requirements & Experience

SAP Experience: Hands-on experience as an SAP user is desirable although training can be given
Order Processing: Proven track record in a sales order processing or data-input role.
E-commerce Background: Experience working within an e-commerce or digital retail environment is highly preferred. To include helping with and overseeing our use of social media
Communication: Exceptional phone manner with strong written and verbal communication skills.
Skills: High accuracy in data entry, strong multitasking abilities, and a problem-solving mindset.

This is a job share role and will require the ability to cover holidays, by prior agreement and sickness cover if necessary.

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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