Solutions engineer Work, Jobs in Belvedere, Greater London (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
Quick apply
Data Cabling Installation Engineer
Switchnet Systems Ltd —Harlow
- £27,500 - £29,500 a year
- Full-time
- Schematics
- Analysis skills
- Automotive diagnostics
Quick apply
8d
Field Service Engineer (Bromley)
Petroassist UK Limited —Bromley
- Up to £38,000 a year
- Overtime
- Customer service
- Maintenance
- Mechanical knowledge
Quick apply
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
9d
Process Optimisation Shift Engineer AM shift: 5am - 2pm
Storefast Solutions —Gravesend
- Up to £60,000 a year
- Full-time
- Engineering
- Maintenance
- Programmable logic controllers
Quick apply
GNOC Engineer (shift)
KDDI Europe —London
- £29,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
10d
DevOps Engineer
CGI —London
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Infrastructure Engineers
CGI —London
- Full-time
- Azure
- AWS
- Agile
Quick apply
Technical Specialist, Claude Code
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
Software Engineer - Intern
Lucy Electric —Basildon
- Engineering
- English
- Java
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Electromechanical Assembly Operative
Energy Solutions —Aylesford
- £28,000 - £35,000 a year
- Full-time
- AutoCAD
- Electrical experience
- In-person
Quick apply
7d
Trainee Field Service Engineer
Haier Europe —Dagenham
- £30,000 - £38,423 a year
- Overtime
- Customer service
- Annual leave
- Employee discount
Software Engineer IV
Indeed —London
- £98,000 - £148,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
- Life insurance
Quick apply
Subsidence Claims Handler
Trinity Claims —Tonbridge
- £30,000 - £35,000 a year
- Remote
- Customer service
- Organisational skills
- Construction experience
- Free parking
- Annual leave
Quick apply
1d
DevOps Engineer - CIMAR
DeepHealth —London
- £60,000 - £70,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Engineering
Quick apply
IT Field Engineer
doetaylor ltd —London
- £35,000 - £45,000 a year
- Full-time
- Driving
- Computer networking
- IT
Quick apply
Junior Data Engineer
I-Tech Centre Ltd —Ilford
- From £30,000 a year
- Full-time
- Engineering
- SQL
- Analysis skills
- Annual leave
Quick apply

I want to receive the latest job alerts for solutions engineer in belvedere, greater london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

Apply Now

Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

solutions engineer jobs in belvedere, greater london

IT Support Analyst – Client Services & Monitoring

EUC Engineer

ITAM Engineer

Data Cabling Installation Engineer

Field Service Engineer (Bromley)

IT Support Technician

Process Optimisation Shift Engineer AM shift: 5am - 2pm

GNOC Engineer (shift)

DevOps Engineer

Infrastructure Engineers

Technical Specialist, Claude Code

Software Engineer - Intern

Technical Support Engineer II, Triage & Discovery

Electromechanical Assembly Operative

Trainee Field Service Engineer

Software Engineer IV

Subsidence Claims Handler

DevOps Engineer - CIMAR

IT Field Engineer

Junior Data Engineer

I want to receive the latest job alerts for solutions engineer in belvedere, greater london

Related Searches

Explore jobs in more locations

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

Jobseeker tools

Employer Tools

Browse

Stay Connected