Customer service representative Work, Jobs in Berkhamsted, Hrt (with Salaries)

Customer Service Advisor - FTC
Dreams —High Wycombe
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee discount
3h
Customer Service Advisor
Autotrader —Hemel Hempstead
- £26,300 - £28,000 a year
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
9d
Customer Representative - St Albans
Nationwide Building Society —St Albans
- From £26,500 a year
- Full-time
- Banking
1d
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
8d
Customer Representative - Luton
Nationwide Building Society —Luton
- From £26,500 a year
- Temporary
- Banking
2d
Customer Service Advisor
Agria Pet Insurance —Aylesbury
- £25,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
Quick apply
Customer Service Representative
FIS Global —Milton Keynes
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Paid training
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Tusker Contact Call Centre Advisor - Watford
Lloyds Banking Group —Croxley Green
- £31,380 a year
- Full-time
- Hybrid work
- Conflict management
- Organisational skills
- Communication skills
Retail Customer Service Assistant
BP Retail —St Albans
- Serving
- Café
- Annual leave
- Employee assistance programme
3d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Banking
Membership Support Advisor
David Lloyd Clubs —Hatfield
- £27,040 a year
- Communication skills
- Employee discount
Full Time Customer Service Representative
Cash & Cheque Express —Aylesbury
- £12.83 an hour
- Full-time
- Microsoft Word
- Cleaning
- Financial services
- Employee discount
Quick apply
5d
Customer service , Call Centre Repairs Co-Ordinator
Sustain Heat ltd —Watford
- £25,000 - £30,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
2d
Customer Service Advisor
Pinnacle Warranties Ltd —North Watford
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Client Care Representative
IVC —Chesham
- Up to £13,264.16 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
13d
Customer Service Representative
LV= Life & Pensions —Hitchin
- £26.23 an hour
- Overtime
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Specialist - Service & Repair
Medtronic —Watford
- £36,800 - £75,000 a year
- Full-time
- English
- Analysis skills
- Education
23h
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Weekend availability
- Hybrid work
- Communication skills
- Time management
Quick apply
3d

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Customer Service Advisor - FTC

Dreams -
High Wycombe

Apply Now

Job details

Full-time | Fixed term contract
3 hours ago

Benefits

Free parking
On-site gym
Discounted gym membership
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Head Office

Fixed Term Contract

Full time

High Wycombe

Competitive, bonus, hybrid and flexible working

The Role

We`re looking for Customer Service Advisors to join our team on a 6-month fixed term contract. In this role, you will deliver outstanding customer service through effective communication and issue resolution. Build positive customer relationships, collaborate with teams, and contribute to ongoing improvements, ensuring a superior customer experience and fostering brand loyalty.

Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day

In a very fast paced environment Respond to incoming customer inquiries via phone, email, or chat in a professional and courteous manner.
Identify and assess customer needs, providing accurate information and effective solutions.
Assist customers in navigating our products/services and resolving any concerns or issues.
Record and maintain accurate customer interaction details in our order management systems.
Collaborate with other team members to share insights and improve overall service quality.
Uphold company policies and procedures to ensure consistency and compliance.
Strive to meet and exceed individual and team performance targets.
Provide appropriate resolutions, help and advice to customers in line with established procedures, this includes but is not limited to: Offer agreed incentives to reduce refunds and
Prevent cancellations, resolve issues with faulty and damaged goods by following the Company`s Faulty Goods Procedure
Ensure that all communications, both written and oral, are always professional and of the highest standard and in line with Company guidelines.

The Person

This is the type of person we`re dreaming of:

Experience: Proven customer service experience gained within a fast paced customer facing environment. Excellent IT skills, including Microsoft Office suite, bespoke systems etc. Ability to cope in a constantly changing and demanding environment.

People-first: Ability to not only put our customers first, but also their colleagues

Communicator: Excellent telephone manner and verbal and written communication skills.

Motivated: Ability to manage individual work loads and being proactive.

Team player: Someone that is a real team player and looks to help their fellow colleagues.

In your dream role, you`ll also receive:

Bonus: A quarterly bonus scheme to regularly recognise the hard work and dedication of our superstar dreamers.
Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel.
Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an out of hours GP service.
New to 2024 - enhanced maternity & paternity pay
On-site gym, Step into our newly refreshed, free on-site gym, where you`ll find everything you need to stay fit and energized. From cardio machines and versatile free weights to dynamic cable machines, resistance bands, and even boxing bags, we`ve got it all!
Hybrid working

About Dreams

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. There`s over 250 of us at our affectionally named `Bedquarters` in High Wycombe, Buckinghamshire, where every dreamer makes a difference.

We`re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together.

And together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You`ll even get a guided tour when you join and that`s part of our mission to get you fully bed-ucated during your induction.

With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.

So if you`re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.

Dreams. Love your job.

We can’t promise breakfast in bed

But, we can promise these:

Wellbeing that works

It’s not something we sweep under the bed – it’s central to how we look after each other. It’s not something we sweep under the bed – it’s central to how we look after each other.

Perks you can pick

Life looks different for everyone, so we give you options.

Room to grow

Your career should feel like a journey, not a dead end.

Extra goodies

Every department has its own little Dream extras.

Perks you can pick

Life looks different for everyone, so we give you options.

Buy extra holiday when you need more time off, opt into private healthcare or make use of our savings and loans schemes.

Are you a sun seeker who wants an extra week to drink pina coladas somewhere tropical, maybe you’d like a few extra days to spend time with your little ones or perhaps you’ve just got a bit of DIY or a home project you can’t seem to find the time to finish off… Well, good news, we have an amazing scheme where you can buy up to five extra days holiday per year.

Take advantage of fantastic discounts on everyday products and services offered to you just for being a Dreams colleague. From discounted gym memberships, days out, supermarket vouchers to cinema trips, there’s great discounts to benefit everyone. There are also loads of great resources to help support your health & wellbeing.

Perks you can pick

Life looks different for everyone, so we give you options.

Buy extra holiday when you need more time off, opt into private healthcare or make use of our savings and loans schemes.

Room to grow

Your career should feel like a journey, not a dead end.

That’s why we invest in training and development that helps you stretch your skills and reach your next goal – whatever that looks like. You’ll have access to workshops, mentoring, leadership programmes and apprenticeships that lead to recognised qualifications. Because at Dreams, growing your career should feel as natural as getting a good night’s sleep.

Extra goodies

Every department has its own little Dream extras.

In Retail, you’ll find competitive salaries, uncapped commission and peak incentives that make going above and beyond worth it. In Distribution, there are performance-related bonuses and recognition awards for those who go the extra mile. In Bedquarters, you’ll enjoy hybrid working, annual bonuses and colleague discounts. And in our Bed Factory, you’ll get hands-on support and full training to help you master your craft. Wherever you work, you’ll find benefits that fit your role, reward your effort and help you feel right at home.

Where you’ll be working

Here is where you’ll be based, whether that’s Bedquarters, or our Bed Factory or one of our stores.

High Wycombe

HP10 9YU

Apply Now

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The Role

The Person

About Dreams

We can’t promise breakfast in bed

But, we can promise these:

Wellbeing that works

Perks you can pick

Room to grow

Extra goodies

Perks you can pick

Life looks different for everyone, so we give you options.

Buy extra holiday when you need more time off, opt into private healthcare or make use of our savings and loans schemes.

Perks you can pick

Life looks different for everyone, so we give you options.

Buy extra holiday when you need more time off, opt into private healthcare or make use of our savings and loans schemes.

Room to grow

Your career should feel like a journey, not a dead end.

Extra goodies

Every department has its own little Dream extras.

Where you’ll be working

Here is where you’ll be based, whether that’s Bedquarters, or our Bed Factory or one of our stores.