Duty manager Work, Jobs in Berkhamsted, Hrt (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
Area Operations Manager
Euro Car Parks —Aylesbury
- £39,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Driving
Quick apply
Construction Office Manage
Leighway Brickwork Ltd —Leighton Buzzard
- £23,400 - £28,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Supervising experience
Quick apply
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
9d
Consumer Duty Manager
Haven —Hemel Hempstead
- Part-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Employee discount
Quick apply
Hospital Operating Theatre Stores and Supplies Manager
The Royal Buckinghamshire Hospital —Aylesbury
- From £40,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
- Employee discount
- Referral programme
Quick apply
Property Manager -Fulltime
Squire Estates —Hemel Hempstead
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Administrative experience
- IT
Quick apply
9d
Duty Manager
Leisure Solutions Community Trust —Aylesbury
- £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Head of Education, Skills and Work - Non-Operational
Ministry of Justice —Hemel Hempstead
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
14d
Sports Centre Duty Manager (Part Time)
St Albans School —St Albans
- £26,692 a year
- Part-time
- Customer service
- First Aid Certification
- In-person
- Free parking
- Gym membership
Quick apply
13d
Operational Support Grade - HMP The Mount (Prison Support Role)
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Department Manager
GXO Logistics —Milton Keynes
- Up to £35,984 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
Maintenance Manager
Pendley Manor —Tring
- £38,000 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Category Manager (Procurement)
The Orders of St Johns Care Trust —Aylesbury
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- IT
- Marketing
- Employee discount
Quick apply
Duty Manager
Premier Inn —High Wycombe
- Up to £13.86 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Senior Property Manager
Venture Residential LTD —Luton
- £24,634.18 - £55,684.52 a year
- Temporary
- Administrative experience
- Data entry
- Organisational skills
- Flexitime
Quick apply
9d
Scheduling Manager
Securitas UK —Milton Keynes
- £35,000 - £38,500 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Manager, Distribution - IPSUK
Ingram Content Group —Bradwell
- 12 hour shift
- Microsoft Office
- Organisational skills
- Leadership
- Free parking
- Sick pay
Quick apply
13d
Duty Manager
Nuffield Health —St Albans
- Up to £29,972.33 a year
- Part-time
- Sales
- Communication skills
- Employee discount
- Gym membership

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in berkhamsted, hrt

Duty Manager

Area Operations Manager

Property Manager

Construction Office Manage

Head of Operations (National)

Consumer Duty Manager

Hospital Operating Theatre Stores and Supplies Manager

Property Manager -Fulltime

Duty Manager

Head of Education, Skills and Work - Non-Operational

Sports Centre Duty Manager (Part Time)

Operational Support Grade - HMP The Mount (Prison Support Role)

Department Manager

Maintenance Manager

Category Manager (Procurement)

Duty Manager

Senior Property Manager

Scheduling Manager

Manager, Distribution - IPSUK

Duty Manager

I want to receive the latest job alerts for duty manager in berkhamsted, hrt

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