Store manager Work, Jobs in Bernards Heath (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Hospital Operating Theatre Stores and Supplies Manager
The Royal Buckinghamshire Hospital —Aylesbury
- From £40,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
- Employee discount
- Referral programme
Quick apply
Store Manager - St Albans, Søstrene Grene
Sostrene Grene —St Albans
- Weekend availability
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Store Manager - St Albans, Søstrene Grene
Sostrene Grene —St Albans
- Weekend availability
- Management
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Assistant Store Manager
Aldi —Hatfield
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Store Manager
Lush —St Albans
- £33,750 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Global Procurement Manager - Construction & Store Concepts
Costa Limited —St Albans
- Full-time
- Contracts
- Construction experience
- Negotiation
- Employee discount
7d
Store Manager
Safestore —St Albans
- £30,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
Store Manager
Jollyes Pets —Stevenage
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Retail management
Quick apply
Supervisor (24 Hours) - St Albans, Søstrene Grene
Sostrene Grene —St Albans
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Retail Deputy Manager
The Works —St Albans
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Retail Operations Food Safety Manager
Costa Limited —St Albans
- Full-time
- Management
- Analysis skills
- Travel
- Employee discount
7d
Anthropologie Assistant Visual Manager - St Albans, UK
Anthropologie —St Albans
- Full-time
- Hybrid work
- Customer service
- Merchandising
- Travel
- Annual leave
- Employee assistance programme
Counter-service Restaurant Manager - Gopal's Corner by Roti King
Roti King Ltd —Canary Wharf
- £35,000 - £38,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Flexitime
Quick apply
10d
Assistant Manager
Boots —St Albans
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Retail Store Manager
The Works —Hatfield
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
Store Manager
FlooringSuperstore.com —Harlow
- Up to £56,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Senior Deputy Store Manager
Schuh —London
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
14d
Assistant Store Manager
Hotel Chocolat —Watford
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount

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store manager jobs near bernards heath

Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

Quick apply

Refine Your Search

store manager jobs in bernards heath

Zara Covent Garden Customer Experience Manager

Hospital Operating Theatre Stores and Supplies Manager

Store Manager - St Albans, Søstrene Grene

Assistant Store Manager - St Albans, Søstrene Grene

Assistant Store Manager

Store Manager

Global Procurement Manager - Construction & Store Concepts

Store Manager

Store Manager

Supervisor (24 Hours) - St Albans, Søstrene Grene

Retail Deputy Manager

Retail Operations Food Safety Manager

Anthropologie Assistant Visual Manager - St Albans, UK

Counter-service Restaurant Manager - Gopal's Corner by Roti King

Assistant Manager

Retail Store Manager

Store Manager

Senior Deputy Store Manager

Assistant Store Manager

Assistant Store Manager

I want to receive the latest job alerts for store manager in bernards heath

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