Technical support specialist Work, Jobs in Biddenham, Bdf (with Salaries)

Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Gym membership
Quick apply
7h
Test Analyst - Certification (office based)
ITSO Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
8h
Senior Regulatory Practitioner
Milton-Keynes-Council —Milton Keynes
- £49,817 - £54,143 a year
- Remote
- Travel
- Mentoring
- Training & development
- Annual leave
- Work from home
8d
1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
- Hybrid work
- Employee assistance programme
4 Year Technical Degree Apprentice (IT & Technology)
Unisys —Milton Keynes
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
QA Engineer
Fleet Assist —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Free parking
- Annual leave
Quick apply
Digital Project Manager
Xigen Limited —Bedford
- £30,000 - £40,000 a year
- Hybrid work
- Organisational skills
- Flexible schedule
Quick apply
13d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
7d
AI Lead
MaPS —Bedford
- £95,000 a year
- Hybrid work
- Machine learning
- AI
- Leadership
- Annual leave
- Employee assistance programme
13d
IT Workplace Specialist
Mettler Toledo —Royston
- Travel
- SharePoint
- Communication skills
- Annual leave
Microsoft 365 Technical Specialist
Intercity Technology —Shefford
- Google Suite
- Travel
- Mentoring
- Employee assistance programme
Learning Support Practitioner
The Bedford College Group —Bedford
- £25,585 - £30,915 a year
- Microsoft Office
- Experience working with children
- Communication skills
- Annual leave
7d
Tech Lead
easyJet —Luton Airport
- Full-time
- Hybrid work
- Java
- Employee discount
Registration Officer Citizenship and Systems
Milton-Keynes-Council —Milton Keynes
- £33,119 - £37,563 a year
- Management
- Databases
- Presentation skills
- Annual leave
- Work from home
3d
IT Product Manager
Frossell Recruitment —Milton Keynes
- £51,111 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Standards Assurance Manager
MaPS —Bedford
- £60,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
13d
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Information Assurance Engineer
Leidos —Huntingdon
- £61,500 - £78,800 a year
- Full-time
- Travel
- Organisational skills
- Leadership
- Annual leave
- Work from home
Senior MIS Officer
The Bedford College Group —Dunstable
- £29,361 - £34,394 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
9d
People & Payroll Co-Ordinator
Noatum HOLDINGS —Biggleswade
- Full-time
- Hybrid work
- English
- Continuous improvement
- Human resources

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Field Support Specialist

FOODHUB -
Milton Keynes

Quick apply

Job details

Full-time
£34,258 a year
7 hours ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Hospitality
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Computer literacy
Upselling
Business development
Customer relationship management
Customer loyalty building
Organisational skills
Relationship management
Customer support
Customer interaction
Account management
Communication skills
Time management

Full job description

About Foodhub

Foodhub is an international hospitality technology company providing online ordering, EPOS, payments, kiosks and digital solutions to hospitality businesses across the UK, Ireland, America and ANZ.

With our global headquarters in Dublin and our business continuing to grow internationally, we're looking for people who enjoy building strong customer relationships, taking ownership, and making a genuine impact on our clients' success.

If you're passionate about working with people, enjoy being out in the field, and want to help hospitality businesses grow, we'd love to hear from you.

About the Role

As a Field Support Agent, you'll be the face of Foodhub, building lasting relationships with our restaurant partners and helping them get the very best from our products and services.

You'll regularly visit customers, provide onboarding and training, answer questions, support them with day-to-day needs, and identify opportunities to introduce solutions that help their business grow. You'll work closely with our internal teams to ensure every customer receives an outstanding experience.

This role is ideal for someone with excellent communication and relationship-building skills who enjoys meeting customers face-to-face. While you'll receive full training on our products.

Key Responsibilities

Customer Relationship Management

Build and maintain strong relationships with restaurant partners across your assigned region.
Act as the primary point of contact for your portfolio of customers.
Conduct regular customer visits to understand their business needs and ensure they are getting maximum value from Foodhub.
Deliver an exceptional customer experience to encourage long-term retention and loyalty.

Customer Support & Guidance

Assist customers with day-to-day queries and coordinate with internal teams to ensure timely resolutions.
Provide practical guidance on using Foodhub's products and services effectively.
Keep customers informed throughout the resolution process, ensuring a positive experience.

Onboarding & Training

Deliver onboarding sessions for new restaurant partners.
Train restaurant owners and staff on how to use Foodhub's products confidently.
Share best practices to help customers improve efficiency and grow their business.

Business Growth

Identify opportunities to introduce additional Foodhub products and services that could benefit customers.
Promote solutions such as EPOS, Payments, Kiosks and Online Ordering where appropriate.
Work alongside internal teams to support customer growth and maximise account potential.

Team Collaboration

Work closely with Customer Support, Sales, Technical Support, and Project teams to deliver an excellent customer experience.
Share customer feedback and insights to help improve our products and services.

What We're Looking For

We're looking for someone who enjoys building relationships and helping customers succeed.

You'll ideally have experience in:

Customer Service
Account Management
Hospitality
Field Sales
Business Development
Client Relationship Management
Retail or Restaurant Operations

Experience within the restaurant, takeaway, hospitality, or food delivery industry would be advantageous but is not essential.

Skills & Experience

Excellent communication and interpersonal skills.
Strong relationship-building and customer service abilities.
A confident and professional approach when meeting customers face-to-face.
Commercial awareness with the ability to identify opportunities to support customer growth.
Good organisational and time management skills.
A proactive, solution-focused mindset.
Comfortable travelling across the UK to visit customers.
Basic IT confidence and willingness to learn Foodhub's products (full training provided).
Full UK driving licence and access to your own vehicle.

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

technical support specialist jobs in biddenham, bdf

Field Support Specialist

Test Analyst - Certification (office based)

Senior Regulatory Practitioner

1st Line Service Desk Analyst (Days)

4 Year Technical Degree Apprentice (IT & Technology)

QA Engineer

Digital Project Manager

1st Line Support Analyst

AI Lead

IT Workplace Specialist

Microsoft 365 Technical Specialist

Learning Support Practitioner

Tech Lead

Registration Officer Citizenship and Systems

IT Product Manager

Standards Assurance Manager

Apprentice Information and Communication Technician

Senior Information Assurance Engineer

Senior MIS Officer

People & Payroll Co-Ordinator

I want to receive the latest job alerts for technical support specialist in biddenham, bdf

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