Line service desk Work, Jobs in Billingshurst, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Professional Services 2nd Line Engineer
Computer Care UK Ltd —Leatherhead
- £36,000 - £44,000 a year
- Weekend availability
- Hybrid work
- SharePoint
- In-person
- Free parking
- Profit sharing
Quick apply
2d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Service Support Technician
Mid Sussex District Council —Sussex
- £35,412 - £39,862 a year
- Full-time
- Communication skills
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
IT Service Desk Engineer
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
6d
Assistant Librarian
Chichester College —Chichester
- £26,695 - £27,242 a year
- Part-time
- Front desk
- Communication skills
- Teaching
- Annual leave
- Employee assistance programme
2d
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer networking
- Health & wellbeing programme
6d
Facilities Administrator - Helpdesk
Emcor —Horsham
- £30,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
Admissions and Booking co-ordinator - Haste
Royal Surrey NHS Foundation Trust —Haslemere
- £29,812 - £32,715 a year
- Part-time
- Data entry
- Front desk
- IT
- Annual leave
2d
Theatre Technician
Farnham Maltings —Farnham
- £13.71 an hour
- Part-time
- Maintenance
- Organisational skills
- Computer skills
- Store discount
- Employee discount
Quick apply
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Senior IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £31,537 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- In-person
- Employee assistance programme
4d
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Front desk
- Annual leave
- Employee assistance programme
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Field Sales Representative (Red Bull QSR) - Sussex Coast & Gatwick
Acosta —Brighton
- £28,796 a year
- Full-time
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
5d
Guest Service Assistant Nights
Avisford Park Hotel —Yapton
- £13.25 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
Quick apply

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line service desk jobs near billingshurst, wsx

First Response Engineer - Service Desk - MSP

Uptime -
Horsham

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

line service desk jobs in billingshurst, wsx

First Response Engineer - Service Desk - MSP

Professional Services 2nd Line Engineer

MSP 3rd Line Service Desk Technician

Service Desk Analyst

Service Support Technician

IT Apprentice (Level 3 Information Communications Technician)

IT Service Desk Engineer

Assistant Librarian

IT First Line Support Technician

Facilities Administrator - Helpdesk

Systems Support Analyst

Admissions and Booking co-ordinator - Haste

Theatre Technician

Junior IT Support Engineer

Senior IT Service Desk Analyst

Customer Service Officer

Customer Service Officer

Application Support Analyst

Field Sales Representative (Red Bull QSR) - Sussex Coast & Gatwick

Guest Service Assistant Nights

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