Head of operations Work, Jobs in Birch Vale, Dby (with Salaries)

Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Assistant to the Head of Group Operations
Jetchem Systems Limited —Ramsbottom
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Sick pay
Quick apply
Field Service Engineer, All Experience Levels
Sorption Wheel Services Ltd (Dehum) —Glossop
- £30,000 - £48,000 a year
- Full-time
- Carpentry
- Up to 50% travel
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Low Risk Manager - Production Department
Destiny Foods —Manchester
- £34,000 - £35,000 a year
- Full-time
- Bakery
- Team management
- Quality control
- Profit sharing
- Employee discount
Quick apply
Head of Estates Operations
The Dean Trust —Manchester
- £55,620 - £59,016 a year
- Full-time
- Supervising experience
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
6h
Fundraising Champion
Reuben's Retreat —Glossop
- £27,095 a year
- Weekend availability
- CRM software
- Presentation skills
- Organisational skills
- Free parking
Quick apply
HR Co-ordinator (Part Time)
REVIV —Manchester
- £30,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Employee discount
Quick apply
9d
Small Works Contract Manager
HF Group Ltd —Stockport
- £45,000 - £50,000 a year
- Full-time
- Management
- Organisational skills
- Budgeting
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Head of New Business Mobilisation
Absolute Taste —Manchester
- Weekend availability
- Hospitality
- Presentation skills
- Travel
Quick apply
Senior Global Opportunities Manager
University of Sheffield —Sheffield
- £48,822 - £58,225 a year
- Weekend availability
- Hybrid work
- Research
- University
- Bachelor's degree
- Annual leave
- Employee discount
4d
Regional Resource Manager
Oxalis Logistics UK —Huddersfield
- £38,000 - £42,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
Operations Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Management
- Leadership
- Communication skills
13d
Head of Operations
Last Mile Group —Warrington
- Hybrid work
- Management
- Continuous improvement
- Construction experience
- Annual leave
- Employee assistance programme
Part Time -Elite Academy Coach
MACCLESFIELD FOOTBALL CLUB LIMITED —Macclesfield
- £15 - £20 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Driving
Quick apply
Head of Compliance
MCR Property Group Ltd —Manchester
- £70,000 - £80,000 a year
- Travel
Quick apply
Head of Operations
Down Syndrome Cheshire —Northwich
- £33,000 - £38,000 a year
- Weekend availability
- Writing skills
- Continuous improvement
- No degree
- Flexitime
Quick apply
2d
Airfield Safeguarding and Change Manager
Doncaster City Council —Sheffield
- £48,227 - £52,414 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Relocation assistance
- Annual leave
1d
Head of Financial Crime and MLRO
Together —Cheadle
- Full-time
Quick apply
Head of Compliance
beqom —Manchester
- Full-time
- Remote
- Banking
Quick apply

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head of operations jobs near birch vale, dby

Head of Corporate Operations

Focus Group -
Manchester

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

head of operations jobs in birch vale, dby

Head of Corporate Operations

Assistant to the Head of Group Operations

Field Service Engineer, All Experience Levels

Low Risk Manager - Production Department

Head of Estates Operations

Fundraising Champion

HR Co-ordinator (Part Time)

Small Works Contract Manager

Head of New Business Mobilisation

Senior Global Opportunities Manager

Regional Resource Manager

Ramp Agent

Operations Manager

Head of Operations

Part Time -Elite Academy Coach

Head of Compliance

Head of Operations

Airfield Safeguarding and Change Manager

Head of Financial Crime and MLRO

Head of Compliance

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