Support technician Work, Jobs in Birchwood, Chs (with Salaries)

IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assembly Technician
JBT Marel —Adlington
- Full-time
- Assembly
- In-person
- Communication skills
Materials Technician
Costain —Wigan
- Overtime
- Engineering
- Communication skills
- Time management
3d
Maintenance Technician
Exemplar Health Care Services Limited —Preston
- £13.77 an hour
- Full-time
- Maintenance
- IT
1d
EC&I Technician
Flogas Britain —Knowsley
- £37,750 - £47,000 a year
- Hybrid work
- Programmable logic controllers
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Senior Planning Technician
Cheshire East Council —Crewe
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Supervising experience
- Communication skills
- Annual leave
- Work from home
13d
Vehicle Technician - Hyundai
Johnsons Cars —Liverpool
- £32,000 - £35,000 a year
- Overtime
- Maintenance
- Employee discount
Day Fitter
Arriva Merseyside Limited —Liverpool
- Overtime
- Maintenance
- Driving
- Automotive diagnostics
Quick apply
Master Technician - Liverpool VWCV
Volkswagen Commercial Vehicles —Liverpool
- Up to £45,000 a year
- Full-time
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Quick apply
Senior Highways Engineer
Arcadis —Warrington
- Civil engineering
- Engineering
- Communication skills
14d
Electrical Maintenance Technician
AO World —Crewe
- £38,975 a year
- IT
- Employee discount
Horticulture Branch Manager
Rentokil Initial Group —Chester
- Weekend availability
- Customer service
- Supervising experience
- IT
Quick apply
Civil Engineer - Water Engineering
PickEverard —Manchester
- Engineering
- Project management
- Bachelor's degree
- Annual leave
- Employee assistance programme
Aseptic Compounding Technician
Fresenius Kabi Limited —Runcorn
- Full-time
- Free parking
- Employee assistance programme
9d
Laboratory Technician (Microbiology)
Cheshire Scientific LTD —Wirral
- From £24,570 a year
- Full-time
- Laboratory experience
- Organisational skills
- In-person
- Free parking
Quick apply
1d
Showroom Vehicle Technician
Big Motoring World —Warrington
- £33,120 - £46,460 a year
- Full-time
- In-person
- Hand tools
- Free parking
- Store discount
Quick apply
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
15h
Trainee Laboratory Technician
Pennington Choices Ltd —Warrington
- £26,227.50 a year
- Full-time
- IT
- Health & wellbeing programme
- Annual leave
10d
Laboratory Technician
DCYPHER BEAUTY —Borough of Halton
- Up to £25,000 a year
- Full-time
- Laboratory experience
- Microsoft Office
- Supervising experience
- Free parking
- Employee discount
Quick apply
13d
QC Lab Technician
LyondellBasell Industries —Warrington
- Computer literacy
- Laboratory experience
- English
- Life insurance
13d

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IT Support

CIS Worldwide Ltd -
Chester

Quick apply

Job details

Temporary
£2,000 - £2,500 a month

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
ServiceNow
IT
Customer support
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,000.00-£2,500.00 per month

Application question(s):

Do you have a UK Driving license?
This assignment is for 6 weeks. Are you ok?
Are you an immediate Joiner?

Location:

Chester CH4 0DH (required)

Work Location: In person

Quick apply

Refine Your Search

support technician jobs in birchwood, chs

IT Support

Assembly Technician

Materials Technician

Maintenance Technician

EC&I Technician

Senior Planning Technician

Vehicle Technician - Hyundai

Day Fitter

Master Technician - Liverpool VWCV

Senior Highways Engineer

Electrical Maintenance Technician

Horticulture Branch Manager

Civil Engineer - Water Engineering

Aseptic Compounding Technician

Laboratory Technician (Microbiology)

Showroom Vehicle Technician

IT Support Technician

Trainee Laboratory Technician

Laboratory Technician

QC Lab Technician

I want to receive the latest job alerts for support technician in birchwood, chs

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