Customer relations Work, Jobs in Birmingham, Eng (with Salaries)

Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple
YourPerfectStay —Birmingham
- £16 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Agreement Coordinator Lettings - 9 month FTC
Stonegate Group —Solihull
- £29,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Redditch
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
18h
Patient Coordinator (Reception)
Sutton Coldfield Group Practice (SCGP) - NHS —Sutton Coldfield
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Front desk
Quick apply
1d
Part Time Administrator - Birmingham
SWARCO —Birmingham
- £24,000 - £25,700 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Community Host
NATIVE Communities —Birmingham
- £27,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
16h
Public Relations Officer
Kevin & Bros LTD —Birmingham
- £41,700 - £43,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Community Hub Co-Ordinator
Birmingham City FC Foundation —Birmingham
- £25,890 a year
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
6h
Benefits Assessor
Solihull Metropolitan Borough Council —St. Alphege
- £26,824 - £37,280 a year
- Call to connect
- Hybrid work
- Customer service
- Communication skills
- Tax experience
- Annual leave
- Employee assistance programme
14d
Briefings, Correspondence and FOI Adviser
High Speed Two (HS2) —Birmingham
- £32,050 - £37,700 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
8d
Customer and Trading Manager - Online
Sainsbury's —Sutton Coldfield
- £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
3d
Prescription Clerk
Lordswood Medical Practice —Birmingham
- From £12.71 an hour
- Full-time
- Customer service
- GP surgery experience
- Accounting
- Free parking
- Annual leave
Quick apply
Employee Relations Operations Administrator
Select Engineering —Birmingham
- £23.60 an hour
- Call to connect
- Data analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
Lettings Property Coordinator
LV PROPERTY —Birmingham
- From £14,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
12d
Lead Customer Experience Manager
Sainsbury's —Birmingham
- £36,250 a year
- Management
- Leadership
- Employee discount
Client Relationship Executive
Centrick —Birmingham
- £23,250 - £25,250 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Sick pay
Quick apply
5d
Content Marketing Specialist
Southco —Worcester
- From £32,000 a year
- Full-time
- Marketing
- Social media management
- English
- Life insurance
- Sick pay
Quick apply

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customer relations jobs near birmingham, eng

Employee Relations Advisor

Poundland -
Walsall

Apply Now

Job details

Permanent
Up to £35,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Continuous improvement
Communication skills

Full job description

About The Role

We are looking for an Employee Relations Advisor to join the People team, based from our Customer Support Centre in Walsall. The role will work on a hybrid basis.

The Employee Relations Advisor will provide employee relations advice and guidance to our network of retail stores and manage a high-volume employee relations caseload in accordance with Company policy, procedures and best practice.

As Employee Relations Advisor, you will:

Provide consistent expert advice to the store network and Area Managers on HR policy and procedures.
Advising predominately over the phone and via email on all HR casework such as absence, performance, grievance, disciplinary and contractual queries.
To produce accurate HR casework documentation to a high standard in line with the service level agreement.
In conjunction with the team, highlight any trends or inconsistencies to be used in identifying opportunities for continuous improvement.

We are looking with someone with:

Strong experience of working in an Employee Relations Advisor role from within a multi-sited and fast-paced environment.
Proven experience of managing a large employee relations caseload including absence, performance, grievance, disciplinary cases.
Ability to prioritise high volume workload with an awareness of implication in respect of cost and risk.
Strong communication skills with the ability to present recommendations in a confident and business-like manner.
The ability to identify opportunities for continuous improvement that will impact on business performance, productivity and the development of HR within the business

We offer rewards that go beyond the payslip, including:

10% employee discount card with increased discount events over the year.
Celebrate your birthday, you’ll get an extra day off for your birthday.
28 days holiday a year inc banks, rising by one day a year up to 33 days.
Annual bonus scheme, with the opportunity to earn up to 10% of your base salary.
Free parking onsite.
We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
Plus, life assurance, loyalty service awards and people's pension.

Bring your energy, teamwork, and get stuck in approach — and we’ll help you build your career with us!

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.

Apply Now

Refine Your Search

customer relations jobs in birmingham, eng

Employee Relations Advisor

Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple

Document Controller/Office Administrator

Customer Relationship Manager

Agreement Coordinator Lettings - 9 month FTC

Customer Service & Sales Advisor

Patient Coordinator (Reception)

Part Time Administrator - Birmingham

Community Host

Public Relations Officer

Community Hub Co-Ordinator

Benefits Assessor

Briefings, Correspondence and FOI Adviser

Customer and Trading Manager - Online

Prescription Clerk

Employee Relations Operations Administrator

Lettings Property Coordinator

Lead Customer Experience Manager

Client Relationship Executive

Content Marketing Specialist

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