Patient coordinator Work, Jobs in Birmingham, Eng (with Salaries)

Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Patient Sales Coordinator
ORA Dental —Birmingham
- £13 - £18 an hour
- Full-time
- Sales
- In-person
- Office experience
- Free parking
Quick apply
1d
Governance and MDT Coordinator (Fixed Term)
HCA Healthcare UK —Birmingham
- Up to £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Typing
- Employee discount
Treatment coordinator
Bupa Dental Care —Sutton Coldfield
- Part-time
- Sales
- Communication skills
- Employee discount
- Referral programme
9d
Clinical Research Coordinator -Wolverhampton, UK
IQVIA —Wolverhampton
- Part-time
- Microsoft Access
- Microsoft Outlook
- Windows
2d
Treatment Co-ordinator
Boldmere Dental Practice —Sutton Coldfield
- From £14 an hour
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
Quick apply
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
4h
Care Activities & Wellbeing Coordinator
Radnor House Residential Care Home —Birmingham
- £12.71 an hour
- Overtime
- English
- IT
- In-person
- Free parking
- Store discount
Quick apply
Dental Receptionist / Front of House Coordinator
Sutton Aesthetic Dentistry —Sutton Coldfield
- £14 - £17 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Store discount
- Employee discount
Quick apply
9d
Care Coordinator
Firstcare Practice —Birmingham
- £12.71 - £13.00 an hour
- Full-time
- GP surgery experience
- Travel
- Patient care
Quick apply
On-Site staffing Coordinator & Analyst PART TIME
HCA Healthcare UK —Birmingham
- £31,500 a year
- Part-time
- Microsoft Excel
- Hospital
- Microsoft Office
- Employee discount
5h
Audit and Research Co-coordinator
The Royal Orthopaedic Hospital NHS Foundation Trust —Northfield
- £25,272 a year
- Full-time
3d
Activities Coordinator Part Time Days
Prime Life —Solihull
- £12.96 - £13.32 an hour
- Full-time
- Annual leave
- Referral programme
Quick apply
2d
Critical Incidents Co-Ordinator
ISS Facility Services —Solihull
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Health & Safety Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Part-time
- Free parking
- Annual leave
Cancer Coordinator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £28,392 - £31,157 a year
- Weekend availability
- Administrative experience
- Organisational skills
- Communication skills
10d
Activity Coordinator
Extra Care —Coventry
- £13.89 an hour
- Part-time
- Microsoft Office
- Communication skills
- Annual leave
- Gym membership
5h
Hospital Account Manager - Birmingham, AL
Teva —Birmingham
- £88,000 - £160,000 a year
- Overtime
- Sales
- Hospital
- Administrative experience
- Annual leave
Private Patient Co-ordinator
Spire Healthcare —Worcester
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
6d
Clinic Coordinator
Medipod Clinics —Hinckley
- From £12.71 an hour
- Part-time
- Management
- Supervising experience
- Human resources
Quick apply
2d

I want to receive the latest job alerts for patient coordinator in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient coordinator jobs near birmingham, eng

Customer Care Coordinator

Public Library of Science -
Birmingham

Apply Now

Job details

£24,000 - £26,000 a year

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

CRM software
Customer service
Salesforce
Continuous improvement
Customer support
Communication skills
Time management

Full job description

This position is anticipated to be a short-term, and not expected to exceed April 30, 2028.

This position is fully remote/home based. Applications will be accepted from candidates based in the UK

Role Summary

The Customer Care division is committed to representing PLOS by delivering exceptional customer service through problem ownership, proactive engagement, integrity, and accountability that supports continuous organizational improvement. As the Customer Care Coordinator, you are part of an impactful international team that serves as the conduit connecting PLOS to our primary audience and delivering exceptional service to our customers. You are patient, empathetic, passionately communicative, and understand the value of effective communication skills.

In your role, you will be the primary point of customer contact, providing guidance, answering questions, and resolving any emerging problems that our customers might face with accuracy and efficiency. You develop perpetual value by nurturing relationships through successful professional engagements that provide timely solutions and meaningful customer experiences.

As the Customer Care Coordinator, you are a confident and highly organized individual with superior business communications skills, motivated by a culture of continuous improvement. You are a natural team player, with the ability to collaborate effectively across teams and hold yourself accountable for meeting competing deadlines in a fast-paced environment.

You will report to the Customer Care Suite Manager, and work as part of the Publishing Operations team to maintain unfettered communication channels, and uphold excellent customer experience, especially for but not limited to authors, editors, and reviewers. You will adhere to response time benchmarks to protect brand integrity and ensure timeliness and quality of resolution and experience.

Responsibilities

Customer Service

Manage high volume of incoming queries
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information
Meet established team targets
Handle customer complaints, provide appropriate solutions and alternatives within defined time parameters; follow up to ensure resolution
Accurately track customer interactions to inform data analysis and evaluations
Follow communication procedures and guidelines
Take the extra mile to engage customers

Teamwork

Filter customer queries to appropriate stakeholders and manage follow through and resolution.
Provide coverage for colleagues as necessary.

Knowledge and Skills

Proven customer support experience or experience as a customer service representative
Strong professional communication skills and active listening
Excellent time-management skills
Focus on quality and attention to detail
Familiarity with CRM systems and practices (Salesforce Prefered)

Qualifications

At least two years of Customer Service experience
Excellent writing skills
Salesforce experience
Previous experience working in Publishing
Previous experience working in a remote environment

Physical Requirements and Work Environment

Prolonged periods stationary at a desk and working on a computer.
Some national and international travel may be required.
Some flexibility to work across time zones.

The base salary range we've established for these positions is £24,000- £26,000. PLOS also offers a comprehensive benefits package summarized below.

UK:

Private medical insurance
Life assurance
Income protection
Personal accident insurance
Pension with up to 10% employer match
25 days holidays, market competitive Maternity and Paternity leave
Birthday and three winter holidays days off
2 days paid time off for volunteering per year
Fully remote work environment with stipend on joining for home office

About PLOS

Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.

Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.

We're committed to equal opportunity

We're working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.

Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.

Visit plos.org/careers to learn more.

To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.

Apply Now

Refine Your Search

patient coordinator jobs in birmingham, eng

Customer Care Coordinator

Patient Sales Coordinator

Governance and MDT Coordinator (Fixed Term)

Treatment coordinator

Clinical Research Coordinator -Wolverhampton, UK

Treatment Co-ordinator

Private Patient Co-ordinator FTC

Care Activities & Wellbeing Coordinator

Dental Receptionist / Front of House Coordinator

Care Coordinator

On-Site staffing Coordinator & Analyst PART TIME

Audit and Research Co-coordinator

Activities Coordinator Part Time Days

Critical Incidents Co-Ordinator

Health & Safety Co-ordinator FTC

Cancer Coordinator

Activity Coordinator

Hospital Account Manager - Birmingham, AL

Private Patient Co-ordinator

Clinic Coordinator

I want to receive the latest job alerts for patient coordinator in birmingham, eng

Explore jobs in more locations

This position is anticipated to be a short-term, and not expected to exceed April 30, 2028.

Role Summary

Responsibilities

Knowledge and Skills

Qualifications

Physical Requirements and Work Environment

Jobseeker tools

Employer Tools

Browse

Stay Connected