Service desk & operations manager Work, Jobs in Birmingham, Eng (with Salaries)

Operations Manager
Flexi Narrow Aisle —Tipton
- £65,000 - £70,000 a year
- Full-time
- Management
- Engineering
- ERP systems
- Bereavement leave
- Sick pay
Quick apply
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Service Desk Manager
ParentPay Group —Coventry
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
2d
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
22h
Hotel Duty Manager – Front Office & Operations
Apollo Hotel —Birmingham
- From £27,500 a year
- Weekend availability
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
1h
Helpdesk Scheduler
Emcor —Birmingham
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Technical Services Manager - EUC
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £49,387 - £56,515 a year
- Full-time
- Azure
- IT
- Leadership
2d
IT Service Delivery Manager
HCR —Worcester
- Organisational skills
- IT
- Communication skills
- Annual leave
- Gym membership
7d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Service Delivery Manager
Intercity Technology —Birmingham
- Hybrid work
- IT
- Employee assistance programme
Recruitment and Operations Administrator - Worklink - 107737 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Sick pay
1d
Business Systems Manager - Customer and Commerce
Gymshark —Solihull
- Hybrid work
- Management
- Leadership
- Employee discount
- Gym membership
Quick apply
13d
Facilities Manager
Ministry of Justice —Birmingham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Maintenance
- Annual leave
- Employee discount
9d
Operations Supervisor
Emcor —Coventry
- £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590
University of Birmingham —Birmingham
- £31,900 a year
- Part-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
- Annual leave
- Sick pay
14d
HR Generalist
nGeneration —Tipton
- £35,000 a year
- Full-time
- Microsoft Excel
- Human resources
Quick apply
Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ
Metropolitan Police —Birmingham
- £52,653 - £61,410 a year
- Full-time
- Hybrid work
- English
- Travel
- Mentoring
- Annual leave
- Work from home
11d
Modern Workplace - Digital Experience Lead
NTT Ltd —Birmingham
- Scripting
- Communication skills
13d
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
Branch Supervisor (Part Time)
i24 Group —Aston
- From £20,000 a year
- Part-time
- Management
- Administrative experience
- Supervising experience
Quick apply
6d

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service desk & operations manager jobs near birmingham, eng

Operations Manager

Flexi Narrow Aisle -
Tipton

Quick apply

Job details

Full-time
£65,000 - £70,000 a year

Benefits

Company pension
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay

Qualifications

Management
Operations management
Procurement
Engineering
Supply chain
ERP systems
MRP
Continuous improvement
Production planning

Full job description

Operations Manager

A hands-on leadership role at the heart of specialist vehicle manufacturing. If you want to own the full operation - production planning, supply chain, facilities, and a team of people who build something genuinely unusual - this is worth a look.

About Flexi Narrow Aisle

Flexi Narrow Aisle designs and manufactures specialist narrow aisle forklift trucks - equipment used in warehouses and logistics operations across the world. Based in Tipton, West Midlands, the team builds vehicles to precise specifications in a hands-on manufacturing environment. This isn't a product that comes off a generic production line. Every truck is built to purpose, and the people on the shop floor know exactly what they're making and why it matters.

The role

Reporting to the Head of Operations, you'll lead all manufacturing operations across the specialist vehicle workshop. That means owning production planning from order intake to delivery, managing the supply chain and OEM procurement, overseeing facilities, and keeping a team of skilled people performing at their best. You'll have two direct reports - a Production Manager and a Planning and Quality Manager - and you'll be in the factory, visible and hands-on, every day.

This is not a desk job. The brief is straightforward: hit the targets consistently, keep the floor running, and build a culture where quality and safety aren't afterthoughts.

You'll:

Lead day-to-day manufacturing operations across the specialist vehicle workshop
Own end-to-end production planning from order intake through to delivery
Manage workflow sequencing, resource allocation, and build schedules
Oversee OEM procurement and ensure material availability supports the production plan
Optimise workshop layout, equipment uptime, and facilities compliance
Monitor build progress, resolve bottlenecks, and enforce quality standards
Lead and develop your team, driving a continuous improvement culture
Manage budgets and drive cost efficiencies across the operation

What you'll bring

Essential:

A solid background in management within a manufacturing or production environment
Proven operations management experience, including production planning and supply chain
Demonstratable people management experience, with experience managing engineering, trades and shop-floor colleagues
OEM procurement experience, ideally in an engineering environment
Working knowledge of ERP or MRP systems
Demonstrated ability to lead and develop a shop floor team

Useful, not essential:

Lean or continuous improvement qualification or practical experience
HNC/HND in Engineering or a related discipline
Experience in specialist or bespoke vehicle manufacturing specifically

Benefits

Financial: £65,000–£70,000 base salary, annual bonus, pension scheme, long service award with holiday increases.

Flexibility: 5-day week — Monday to Thursday 7am–4:30pm, Friday 7am–12:30pm. Finish lunchtime every Friday.

Wellbeing: Enhanced sick pay, enhanced maternity and paternity leave, enhanced bereavement leave.

Recognition: 32 days holiday including bank holidays, monthly recognition award, Christmas gift voucher.

Working arrangements

Location: Tipton, West Midlands | Fully on-site

Contract: Permanent | Full-time

Hours: Monday–Thursday 7:00am–4:30pm, Friday 7:00am–12:30pm

How to apply

If this sounds like the right move, click to apply and we'll be in touch. All applications are reviewed by a real person - every applicant gets a response.

Quick apply

Refine Your Search

service desk & operations manager jobs in birmingham, eng

Operations Manager

Service Delivery Manager

Service Desk Manager

App Support Analyst

Hotel Duty Manager – Front Office & Operations

Helpdesk Scheduler

Technical Services Manager - EUC

IT Service Delivery Manager

Customer Care Coordinator

Service Delivery Manager

Recruitment and Operations Administrator - Worklink - 107737 - Grade 4

Business Systems Manager - Customer and Commerce

Facilities Manager

Operations Supervisor

Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590

HR Generalist

Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ

Modern Workplace - Digital Experience Lead

Senior IT Support Analyst

Branch Supervisor (Part Time)

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