Technical service manager Work, Jobs in Birmingham, Eng (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Head of Corporate Operations
Focus Group —Birmingham
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Technical Service Manager
Spire Technology Group Limited —Worcester
- £45,000 - £55,000 a year
- CRM software
- Azure
- Continuous improvement
- Free parking
Quick apply
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Reward Manager
Midland Heart —Birmingham
- £84,706 a year
- Full-time
- Management
- Continuous improvement
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Group Manager – Strategic Assets
Redditch Borough Council —Redditch
- £71,041 - £73,870 a year
9d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Team management
- Travel
- Training & development
Quick apply
Senior Service Transition Manager
OneAdvanced —Birmingham
- Hybrid work
- Employee assistance programme
- Bereavement leave
Group IT Manager
Icar Auto —Warwick
- £50,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Technical Services Manager UK
SCC —Birmingham
- £55,000 - £60,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Leadership
- Communication skills
Service Delivery Manager
WM Trains —Birmingham
- £66,330 a year
- Full-time
- Employee assistance programme
Head of Field Operations
ASSA ABLOY —Solihull
- Continuous improvement
- Team management
- Leadership
Materials/ Production Planning Manager
Eaton —Redditch
- ERP systems
- Bachelor's degree
- Continuous improvement
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Regional Facilities Manager
CareTech Group —Tamworth
- £45,000 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Communication skills
Technical Customer Service Co-ordinator
AJM Healthcare —Birmingham
- Full-time
- Free parking
- Annual leave
Quick apply
Service Manager
Rexroth —Birmingham
- Full-time
- Writing skills
- Engineering
- Quality control
- Employee discount
Quick apply
Cleaning Operations Manager
SPACE CLEANERS NUNEATON FRANCHISE LTD —Nuneaton
- £41,700 a year
- Full-time
- Hybrid work
- Schematics
- Maintenance
- English
- Free parking
Quick apply
10d
Project Manager
Sulzer —Birmingham
- Full-time
- PMP
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme

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technical service manager jobs near birmingham, eng

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Employee relations case handling
Stakeholder liaison
Transfer of Undertakings (Protection of Employment) Regulations 2006
Coaching
Employee relations
Change management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Partnership building
Change leadership
HRIS
Management reporting
Budgeting
Communication skills
Analytics

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

technical service manager jobs in birmingham, eng

ER Manager

Head of Corporate Operations

Technical Service Manager

Service Desk Manager

Reward Manager

Manager of Dedicated Implementations - EMEA

Group Manager – Strategic Assets

National Contract Manager

Senior Service Transition Manager

Group IT Manager

Technical Services Manager UK

Service Delivery Manager

Head of Field Operations

Materials/ Production Planning Manager

Customer Onboarding & Transition Specialist

Regional Facilities Manager

Technical Customer Service Co-ordinator

Service Manager

Cleaning Operations Manager

Project Manager

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