Front office manager Work, Jobs in Birtley, Twr (with Salaries)

Assistant Front of House Manager
Royal Station Hotel —Newcastle upon Tyne
- Full-time
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Front Office Manager
KE Hotels (Newcastle) —Newcastle upon Tyne
- Weekend availability
- Hotel
- Team management
- Front desk
Quick apply
4d
General Manager
The Mad House —Newcastle upon Tyne
- £38,000 - £42,000 a year
- Weekend availability
- Recruiting
- In-person
- Training & development
- Employee discount
Quick apply
11d
Assistant Night Manager
Crowne Plaza Newcastle —Newcastle upon Tyne
- Full-time
- Hotel
- Supervising experience
- Front desk
- Free parking
- Employee assistance programme
Quick apply
14d
Chef Manager
BaxterStorey UK —Stanley
- £32,000 a year
- Full-time
- Hospitality
- Cooking
- Team management
- Employee assistance programme
- Employee discount
Quick apply
12d
Front of House Administrator
Education Partnership North East (EPNE) —Hartlepool
- £25,949 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Free parking
- Employee discount
8d
Hotel Reception Supervisor
AccorHotel —Newcastle upon Tyne
- Full-time
- Hotel
Quick apply
9d
Receptionist
Bespoke Hotels —Newcastle upon Tyne
- Full-time
- Hotel
- Conflict management
- Mentoring
Quick apply
13h
Hotel Receptionist
Holiday Inn Darlington North —Darlington
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
10d
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Phone etiquette
- Leadership
Quick apply
Night Porter
The Roker Hotel —Sunderland
- £12.96 an hour
- Night shift
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee discount
Quick apply

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Assistant Front of House Manager

Royal Station Hotel -
Newcastle upon Tyne

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Bereavement leave
Referral programme

Qualifications

Front of house supervision
Hotel and accommodations experience
Front desk
Professional development mentoring
Training & development
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Job Ref: CG12990

Branch: Royal Station Hotel

Location: Royal Station Hotel, Newcastle Upon Tyne

Salary/Benefits: Great Salary, Extra Incentives.

Contract type: Permanent

Hours: Full Time

Shift pattern: 7am-3:30pm, 10am-6:30pm, 1pm-9:30pm, 2:30pm-11pm

Hours per week: 45

Posted date: 10/08/2026

Closing date: 14/09/2026

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.

About the Role:

As Assistant Front of House Manager, you’ll be the welcoming face of the hotel, setting the tone for a memorable and positive guest experience from the moment they arrive.

Working closely with the Front Office Manager, you’ll take responsibility for the day-to-day operations of the reception team, always ensuring the smooth and professional delivery of service.

From team coaching and performance management to setting departmental goals and delivering excellent guest interactions, you’ll lead by example and be a source of motivation and support for your team.

About You:

Experienced Leader – You’ve successfully led a team in a hospitality or front-of-house environment.
Guest-Focused – You go above and beyond to ensure each guest feels welcome and valued.
People Developer – You’re confident mentoring your team, setting performance goals, and giving regular feedback.
Strong Communicator – You share goals and updates clearly, and handle guest and team issues calmly and professionally.
Detail-Oriented – You keep on top of tasks, timings, and team rotas with precision and accuracy.
Adaptable and Calm – Whether it’s a last-minute room change or a full lobby, you remain composed and proactive under pressure.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,
Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
Retail, Cinema Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
Recommend a Friend: Bring great people into the team and earn a bonus when they join!
24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.

#INDLP

The Royal Station Hotel, Newcastle is a grade 1 and 2 Victorian listed building boasting elegant architecture, officially opened by Queen Victoria in 1850. Today, we offer spacious rooms, an indulgent bar and restaurant, an indoor heated swimming pool and a fitness centre within its iconic walls.

Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

Quick apply

Refine Your Search

front office manager jobs in birtley, twr

Assistant Front of House Manager

Front Office Manager

General Manager

Assistant Night Manager

Chef Manager

Front of House Administrator

Hotel Reception Supervisor

Receptionist

Hotel Receptionist

Software Support Manager

Night Porter

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