Solutions engineer Work, Jobs in Blackley, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
11d
IT Infrastructure & Support Technician
Clarion Security Systems Ltd —Manchester
- £32,000 - £38,000 a year
- Full-time
- Social media management
- SharePoint
- In-person
Quick apply
9d
Graduate Robotics Engineer
elix sourcing solutions —Rochdale
- £30,000 - £35,000 a year
- Monday to Friday
9d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
12d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Field Service Engineer (Oldham / North Manchester)
InPost UK —Manchester
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply
Fibre Build Engineer Required – North West
NETELZ LTD —Manchester
- From £31,000 a year
- Full-time
- Schematics
- Maintenance
- Power tools
Quick apply
Modern Workplace Solutions Engineer
LIMA —Salford
- £50,000 - £60,000 a year
- Employee assistance programme
Head of IT and Development
Gener8 Spaces Ltd —Padiham
- £35,000 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
- Free parking
Quick apply
6d
Software Test Engineer
Reco Technologies Private Limited —Manchester
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Scripting
Quick apply
14d
Field Service Engineers North
Tomra —Manchester
- £35,000 - £40,000 a year
- Overtime
- Continuous improvement
- Power tools
- Hand tools
Quick apply
Field Service Engineer, All Experience Levels
Sorption Wheel Services Ltd (Dehum) —Glossop
- £30,000 - £48,000 a year
- Full-time
- Carpentry
- Up to 50% travel
- Customer service
- Free parking
- Annual leave
Quick apply
11d
IT Support Engineer
Partner One Capital —Manchester
- Maintenance
- English
- Communication skills
Quick apply
9d
Data Cabling Engineer (Manchester)
Sudlows —Manchester
- Weekend availability
- Communication skills
Field Service Engineer
NoteMachine UK Ltd —Blackburn
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Mobile Multi Skilled Engineer
Evotech —Manchester
- From £45,000 a year
- Overtime
- HVAC
- In-person
- Communication skills
- Life insurance
Quick apply
Onsite Desktop Engineer
Capgemini —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
8d
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Trainee Land Surveyor
Survey Solutions —Manchester
- Overtime
- Maths
- Travel
- In-person
- Flexible schedule
- Referral programme
Quick apply
4d
2nd Line Modern Workplace Engineer
LIMA —Salford
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
- Employee assistance programme

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

11 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

solutions engineer jobs in blackley, gtm

Product Specialist/Support Engineer (entry level)

IT Infrastructure & Support Technician

Graduate Robotics Engineer

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Graduate Software Support Engineer

Field Service Engineer (Oldham / North Manchester)

Fibre Build Engineer Required – North West

Modern Workplace Solutions Engineer

Head of IT and Development

Software Test Engineer

Field Service Engineers North

Field Service Engineer, All Experience Levels

IT Support Engineer

Data Cabling Engineer (Manchester)

Field Service Engineer

Mobile Multi Skilled Engineer

Onsite Desktop Engineer

Senior IT Support Specialist / Project Engineer MSP

Trainee Land Surveyor

2nd Line Modern Workplace Engineer

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