Technical support specialist Work, Jobs in Bloxham, Oxf (with Salaries)

Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Steelwrist UK is looking for an Aftermarket Support & Claims Specialist
Steelwrist —Banbury
- Continuous improvement
- Travel
Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
3d
Site Manager
Correct Contract Services Ltd —Banbury
- £42,500 - £47,500 a year
- Management
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Employee assistance programme
- Sick pay
Trainee Water Treatment Engineer
SMS Environmental —Oxford
- Up to £26,000 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Employee discount
- Sick pay
Quick apply
Business Development Manager
Progress Accountants Limited —Banbury
- £35,000 a year
- Part-time
- Hybrid work
- Business development
- Travel
- Communication skills
- Free parking
Quick apply
3d
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
Technical Application Specialist (Ideal role for a Biomedical Scientist)
Abbott Laboratories —Witney
- Full-time
- Laboratory experience
- Bachelor's degree
- Travel
Fire Technician
The Fire Protection Association —Moreton-In-Marsh
- From £26,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Engineering
- Free parking
Quick apply
10d
Clinical Systems Specialist
Alliance Medical Ltd —Warwick
- £45,000 a year
- Full-time
- Remote
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Service Engineer- Automatic Lubrication Systems
SKF —Banbury
- Travel
- Communication skills
- Mechanical knowledge
Warehouse Operations Assistant
FS Engineering & Oilfields Supply Ltd —Bicester
- £27,000 - £28,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Electrical experience
- Free parking
Quick apply
12d
Optical Systems Engineer
Archangel Lightworks —Oxford
- Full-time
- Laboratory experience
- Analysis skills
- Leadership
- Annual leave
- Work from home
Quick apply
Systems Analysis & Simulations Engineer
Archangel Lightworks —Oxford
- Full-time
- Analysis skills
- Annual leave
- Work from home
Quick apply
Data Analytics and Insights Specialist
NFU Mutual —Stratford-upon-Avon
- £45,000 - £55,000 a year
- Full-time
- Analytics
- Annual leave
- Employee discount
1d
Quality Officer
HeliosX —Leamington Spa
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
QA Manager
Pixel Toys —Leamington Spa
- Full-time
- Hybrid work
- Team management
- Training & development
- Leadership
- Annual leave
Quick apply
TDU Technical Specialist (SEROCU)
Thames Valley Police —Kidlington
- £54,445 a year
- Part-time
- Travel
- Annual leave

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technical support specialist jobs near bloxham, oxf

Junior Implementation Specialist

Polaris Software -
Banbury

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Requirement elicitation
Software deployment
Business analysis
Requirements gathering workshops
User acceptance testing
Technical writing
Design documentation
Business requirements
Solution architecture

Full job description

About Us

At Polaris, we're on a mission to create a safer and fairer world. We provide software solutions that empower police forces and local authorities to enforce and track traffic and parking offences, manage permits and licenses, and control high-risk assets like firearms and tasers.

Since securing support from August Equity in May 2023, we've been on an exciting growth trajectory. We've expanded our reach both in the UK and internationally, acquired key companies like Farthest Gate, Clarity and JML Software Solutions, and invested heavily in our operations.

Our goal is to build a data-driven, professionally managed organisation with robust systems and processes, poised for consistent growth and ready to seize new opportunities. We've united our legacy brands under the Polaris name, creating a dynamic new identity that reflects our vision for the future.

This is an exciting time to join Polaris. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.

Junior Implementation Specialist

Based in Banbury or Sheffield

Hybrid model of 3 days per week in office

Full time

Reports to Head of Professional Services

The Junior Implementation Specialist is the technical and solution- design lead within the customer delivery lifecycle. Working closely with Customer Success Managers, Product and Engineering teams, Support, Account Managers and customer stakeholders, the role translates business and operational requirements into practical, scalable solutions across Polaris applications.

The role owns the design and advanced configuration of customer solutions from discovery and scoping through build, testing, deployment and handover. It combines consultative customer engagement, strong product knowledge and technical judgement to ensure solutions are supportable, well documented and deliver measurable customer outcomes with minimal post-go-live rework. Regular travel to customer sites will be required.

Key Responsibilities:

1. Discovery and requirements analysis: Lead customer discovery sessions, workshops and process reviews to understand current ways of working, business outcomes, technical constraints, data requirements, integrations and operational risks. Challenge assumptions and convert requirements into clear, prioritised and testable solution needs.

2. Solution design and workflow optimisation: Design end-to-end workflows and solution configurations that align Polaris products with the customer’s operational processes. Produce clear solution designs covering users, roles, permissions, data flows, integrations, automation, reporting and exception handling.

3. Technical scoping and estimation: Support CSMs, Account Managers and Professional Services colleagues during onboarding, change requests and expansion opportunities by assessing feasibility, identifying dependencies and risks, defining deliverables and contributing to implementation estimates and Statements of Work.

4. Advanced configuration and implementation: Build and validate complex configurations, workflows, automation and data mappings within Polaris applications. Coordinate with development or platform teams where product changes, integrations or bespoke technical work are required.

5. Testing, deployment and handover: Define configuration acceptance criteria and support internal testing, customer UAT, issue remediation, deployment readiness and go-live. Ensure each solution is stable, supportable and formally handed over to Customer Success and Support with the appropriate documentation and knowledge transfer.

6. Customer and internal enablement: Deliver customer workshops, administrator training and technical knowledge transfer. Coach colleagues on product capabilities, implementation approaches and configuration standards to reduce dependency on individual specialists.

7. Documentation and governance: Create and maintain accurate solution designs, configuration records, workflow diagrams, decision logs, technical assumptions, deployment notes and handover documentation. Follow the Project Delivery Framework, change control and agreed quality standards.

8. Continuous improvement and product feedback: Capture lessons from implementations, recurring customer needs and product constraints. Recommend improvements to delivery methods, reusable configuration patterns, documentation and product capability, working constructively with Product and Engineering.

9. Customer Software Upgrades: Lead the technical delivery of customer software upgrades by assessing upgrade readiness, planning the implementation approach and managing configuration changes. Support customers through deployment and go-live, resolve technical issues, and ensure a seamless transition into business-as-usual.

Requirements

Your Experience

Experience in a Solutions Architect, Implementation Consultant, Technical Consultant, Business Systems Analyst or comparable customer-facing software delivery role.
Proven ability to run discovery workshops, analyse business processes and translate requirements into clear technical or configuration designs.
Hands-on experience configuring enterprise software, workflow platforms or SaaS applications, including roles, permissions, data, automation and reporting.
Experience supporting implementations through requirements, build, testing, UAT, deployment and handover.
Ability to understand integrations, APIs, data imports/exports and system dependencies sufficiently to design solutions and work effectively with engineers.
Strong documentation skills, with the ability to produce solution designs, process maps, configuration records and customer-facing guidance.
Experience communicating complex technical topics clearly to both technical and non-technical stakeholders.
Ability to manage competing priorities, identify delivery risks early and work independently within agreed governance.

Benefits

What We Offer

25 days annual leave
2 Moment in Time Days
Life Assurance 4 x base salary
Private Pension with Scottish Widows
Health Care Cash Plan
Hybrid working model
Long Service Award

Equal Opportunities

Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic.

Please note that we can currently only consider candidates with an existing right to work in the UK.

Quick apply

Refine Your Search

technical support specialist jobs in bloxham, oxf

Junior Implementation Specialist

Steelwrist UK is looking for an Aftermarket Support & Claims Specialist

Aftersales Coordinator

Site Manager

Technical Support Specialist

Trainee Water Treatment Engineer

Business Development Manager

Technical Support Specialist

Senior IT Technician

Technical Application Specialist (Ideal role for a Biomedical Scientist)

Fire Technician

Clinical Systems Specialist

Service Engineer- Automatic Lubrication Systems

Warehouse Operations Assistant

Optical Systems Engineer

Systems Analysis & Simulations Engineer

Data Analytics and Insights Specialist

Quality Officer

QA Manager

TDU Technical Specialist (SEROCU)

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