Business services manager Work, Jobs in Bow, Gtl (with Salaries)

Critical Third Parties Oversight Manager
Financial Conduct Authority —London
- £79,300 - £120,000 a year
- Full-time
- Analysis skills
- Team management
- Communication skills
- Annual leave
18h
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
12d
Office & Business Support Manager
Lucidica —Shoreditch
- £35,000 - £40,000 a year
- Part-time
- Hybrid work
- Team management
- Recruiting
- Budgeting
- Annual leave
Quick apply
6d
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
6d
Locality Manager
Hackney Borough Council —Hackney
- £55,353 - £57,495 a year
- Full-time
- Budgeting
- Training & development
- Communication skills
Digital & Social Media Sales Manager
JWE Media —Canary Wharf
- From £30,000 a year
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
Contracts Manager – Social Housing
Houghton Group —West Hanningfield
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Team management
- Contracts
- Free parking
- Annual leave
Quick apply
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
13d
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
Senior PMO Manager
Mercury Hampton Ltd —London
- £60,000 - £95,000 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
- Annual leave
Quick apply
Registry & Operations Officer
Study Group —Stratford
- £32,000 a year
- Full-time
- Salesforce
- Administrative experience
- University
Executive Assistant to CEO / Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
12d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
5d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Duty Manager
ADAGIO —London
- £29,893 a month
- Full-time
- Hotel
Quick apply
Events and Relationships Manager
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
- Communication skills
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
General Manager
One Stop Hire Ltd —Erith
- Full-time
- Customer service
- Computer literacy
- Team management
- Annual leave
Quick apply
National Account Manager - Public Sector UK
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply

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Critical Third Parties Oversight Manager

Financial Conduct Authority -
London

Apply Now

Job details

Full-time
£79,300 - £120,000 a year
18 hours ago

Benefits

Annual leave
Company pension
Private medical insurance
Paid volunteer time

Qualifications

Stakeholder liaison
Analysis skills
Team management
Risk management
Communication skills

Full job description

Job title: Critical Third Parties Oversight Manager
Division: Supervision, Policy and Competition
Department: Critical Third Parties

Salary: National (Edinburgh and Leeds) ranging from £67,100 to £100,000 and London £79,300 to £120,000 per annum (Salary offered will be based on skills and experience)
This role is graded as: Manager, Regulatory
Your external recruitment contact is Shafika via [email protected]
Your internal recruitment contact is Iona via [email protected]

Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Under FSMA 2023, the FCA has taken on joint responsibility with PRA and the Bank of England for overseeing the operational resilience of CTPs. This is an extremely high profile area of work that is central to the FCA’s work to instil trust in financial services and minimise the impact of operational disruptions on the financial services industry.

Role responsibilities

Provide leadership to a team of FCA supervisors and operational resilience specialists in delivering the regulators’ joint oversight approach to Critical Third Parties and the services they provide to the FS sector
Lead meetings with senior executives from CTPs on the resilience of their services
Play a key role in the Technology, Resilience and Cyber Department’s leadership team, contributing to the delivery of the departmental strategy as we deliver on the FCA's agenda to protect consumers and markets from harm
Work closely with a range of external stakeholders, including across HM Treasury, the Bank of England, PRA and National Cyber Security Centre and international regulators, on issues to do with systemic risk
During live incidents affecting a firm, CTP or sector, be on call to respond out of hours and provide specialist input to the FCA's response

Skills required

Minimum:

Demonstrable people management skills, evidence of coaching, motivating and leading a diverse team of people
Prior experience of developing and delivering strategies to mitigate the risk of harm posed by firms’ business models and culture
Prior extensive qualitative and quantitative analytical experience

Essential:

Good stakeholder management skills – ability to build effective relationships with internal and external stakeholders
Good communication skills, both written and oral (ability to convey complex issues in a coherent and compelling way, including for communicating technical issues to non-technical audiences)
Exceptionally good judgement, supported by highly developed reasoning skills and high levels of diligence; can demonstrate making challenging, risk-based choices in a complex and changing landscape
Highly organised and experienced in managing a range of work across multiple firms/CTPs at the same time, prioritising appropriately and escalating where necessary
Experience in dealing with contentious issues, taking decisive action and delivering difficult messages
An ability to get up to speed on new issues quickly and innovative thinking for how to deal with new complex problems most effectively
Significant experience working with either financial services firms, large third party providers (e.g. cloud service providers), across regulators and/or government departments

Benefits

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices
A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page .

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer , and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

Advert Close Date: 10th September
CV Review/Shortlist: 14th September
First Interview: W/C 18th September
Manager Assessment: W/C 28th September
Second Interview: W/C 2nd October
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

SC Clearance is required for this role ( SC Guidance ) - you will hold or will be required to obtain Security Check (SC) level vetting

Apply Now

Refine Your Search

business services manager jobs in bow, gtl

Critical Third Parties Oversight Manager

Customer Experience and Operations Manager

Office & Business Support Manager

Front of House Manager

Locality Manager

Digital & Social Media Sales Manager

Contracts Manager – Social Housing

General Manager - Mon to Fri

HR Administrator

Senior PMO Manager

Registry & Operations Officer

Executive Assistant to CEO / Office Manager

Head of Business

Customer Experience Manager

Contact Centre Operations Manager

Duty Manager

Events and Relationships Manager

Assistant Customer Service Manager

General Manager

National Account Manager - Public Sector UK

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