Control officer Work, Jobs in Bow, Gtl (with Salaries)

Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Dedicated Contract Support Officer
UniTrust —Canary Wharf
- £14.90 an hour
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Sick pay
Quick apply
Security Officer
UniTrust —Canary Wharf
- £14.90 an hour
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Information Security Officer
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Bachelor's degree
- Travel
- Organisational skills
Senior Housing Practitioner
Support When It Matters —Hackney
- £33,000 - £33,500 a year
- Full-time
- Microsoft Outlook
- Project management
- Travel
Quick apply
13d
Relief Officer
ASEL —Charlton
- £12.71 - £15.00 an hour
- Weekend availability
- Communication skills
- School
- Employee assistance programme
Security Control Room Operator
PACIFIC BUSINESS SOLUTIONS LTD —Stratford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Corporate Security Officer
Interr —London
- £19 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
Quick apply
1d
Security Controller (GSOC)
Mitie —London
- £18.90 an hour
- Full-time
- Administrative experience
- Supervising experience
- IT
Security Officer - Wigmore
The Langham London —London
- £37,800 - £43,000 a year
- Overtime
- Customer service
- Hotel
- Employee discount
- Life insurance
Quick apply
3d
Programme Officer – Ending Homelessness Accelerator Programme
London Councils —London
- From £44,330 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Quick apply
11d
Estate Patrol Security Officer
UniTrust —Tower Hill Station
- From £14.80 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —East London
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Supported Housing Officer
Places for People —London
- £35,000 a year
- IT
- Communication skills
- Annual leave
- Employee discount
Operational Support Grade - HMP Downview (Prison Support Role)
Ministry of Justice —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Council Tax Revenue Officer
London Borough of Barking and Dagenham —London
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
3d
Security Officer
Bupa —London
- £29,898.05 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
4d
Security Bench Officer
BidvestNoonan —London
- £15.70 an hour
- Part-time
- Computer literacy
- Communication skills
Quick apply
Head of Finance
The Royal Household —London
- £80,000 a year
- Full-time
- Microsoft Excel
- Travel
- Accounting
- Annual leave
- Employee discount
13d

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Investigations & Collections Officer

Dukes Bailiffs Limited -
London

Quick apply

Job details

Permanent | Full-time
From £28,900 a year

Benefits

Health & wellbeing programme
Company car
Flexitime
Company pension
Company events
Employee discount
Referral programme
Sick pay

Qualifications

Driving Licence
Customer service
No experience needed
Driving
IT
Communication skills
Negotiation

Full job description

Overview

Dukes is an award-winning Enforcement company centrally located in Stone, Staffordshire. Our clients are largely local authorities for whom we collect unpaid council tax debt, business rates and more. We’re a family-run company with roughly 95 employees located across England and Wales.

As an Investigations & Collections Officer you will be responsible for supporting enforcement and recovery activity by conducting detailed in-person investigations into debtor circumstances and proactively managing collections through negotiation and support.

Due to the growth of the business, we are looking for a driven, proactive and hardworking Investigations & Collections Officer to join our team in London.

Salary: £28,900 basic salary with a lucrative monthly commission scheme, meaning your earnings are uncapped. (We pay fees on a pro-rata basis).

Location: London.

Contract: Permanent

Working Hours: 37.5 hours per week, flexible working arrangements between the hours of 6am and 9pm Monday to Saturday, working at least one late shift (working up to 9pm) per week.

Working a total of 37.5 hours per week.

Key Responsibilities

Key responsibilities will include:

Travelling to various addresses across your local area with the aim of engaging with debtors and investigating ability and/or propensity to pay
Identifying the financial circumstances of a debtor by capturing key income details. This may require assisting debtors to complete income and expenditure forms and questionnaires
Where possible, requesting payment in full (PIF) or agreeing an affordable repayment arrangement to help debtors resolve their debt
Identifying and assessing vulnerability and signposting to support services where required
Liaising with office-based colleagues regarding active cases
Where further assistance or progression of the case is required, liaising with Certificated Enforcement Agents who will be able to attend the property and take enforcement action, where necessary
Compiling short reports about your visit, along with completing any necessary paperwork
Overseeing payments received for cases allocated to you: handling cash payments, managing receipts and other required documentation
Gaining intelligence on an area demographic or debtor’s situation that we can report back to the Client to assist them with their own reporting and casework
Striving for continuous improvement and reporting to management about ways we can improve our offering or our operational efficiencies

You will be required to maintain strict client confidentiality and comply with Data Protection legislation and, where appropriate, the Freedom of Information Act.

You must always act within the law, including all relevant legislation and observe all Health & Safety requirements in carrying out enforcement.

At all times, you must abide by Dukes’ standards and be aware of the Level 2 Taking Control of Goods National Standards.

Key Skills & Experience

Experience

No experience is required as full training will be provided.
You will be IT literate
You have proven customer service experience
You hold a full, clean UK Driving Licence

Skills / attributes

Expert listening and effective communication skills (written and verbal)
Resilient – this role can be challenging but you know how to bounce back from adversity
You are self-motivated and driven to achieve targets
You are assertive, compassionate and reliable
You display strong negotiation skills
You have a desire to help others and you take pride in demonstrating exceptional customer service.
You show a positive and friendly attitude and have strong team player skills
You have a keen attention to detail and the ability to multitask, learn fast and adapt to change

Our Values and Ethos

‘Family CREST’ are the values we live by. We build our business plans and strategy around them and they feed into every decision we make; big or small:

Family
Conscience
Respect
Excellence
Service
Trust

Benefits

25 days holiday per year, plus bank holidays
Shifts that offer flexibility and time to do the things that are important to you outside work
Mandatory office shut-down between Christmas and New Year to switch off and enjoy the festive season.
A certified Great Place to Work® 2025
Mental Health Champions and free counselling available to support your wellbeing
Pension scheme, career development, long service awards and annual company awards
Regular social events
Employee Benefits Platform offering hundreds of discounts and offers
Complete office shutdown between Christmas and New Year
Clear grading structure and promotional opportunities available
Use of company vehicle for private use

Job Types: Full-time, Permanent

Pay: From £28,900.00 per year

Benefits:

Company car
Company events
Company pension
Flexitime
Health & wellbeing programme
Referral programme
Sick pay

Application question(s):

Do you have any active IVA's or unpaid outstanding debts?

Licence/Certification:

Driving Licence (preferred)

Work Location: On the road

Quick apply

Refine Your Search

control officer jobs in bow, gtl

Investigations & Collections Officer

Income Collection Officer

Dedicated Contract Support Officer

Security Officer

Information Security Officer

Senior Housing Practitioner

Relief Officer

Security Control Room Operator

Corporate Security Officer

Security Controller (GSOC)

Security Officer - Wigmore

Programme Officer – Ending Homelessness Accelerator Programme

Estate Patrol Security Officer

Trainee or Certificated Enforcement Agent

Supported Housing Officer

Operational Support Grade - HMP Downview (Prison Support Role)

Council Tax Revenue Officer

Security Officer

Security Bench Officer

Head of Finance

I want to receive the latest job alerts for control officer in bow, gtl

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