Service desk team Work, Jobs in Bradfield, Brk (with Salaries)

Helpdesk Coordinator
Q3 Services Group Limited —Theale
- £30,000 a month
- Part-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Work from home
- Employee discount
Quick apply
3d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
2d
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
12d
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
10d
Internal Communications & Engagement Co-ordinator
The Old Station Nursery —Theale
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
8d
Infrastructure Support Engineer
PPG Health In Justice —Reading
- £40,000 - £45,000 a year
- Monday to Friday
- Azure
- Windows
- Travel
- Employee discount
13d
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
13d
Admin / Care Navigator
Goring & Woodcote Medical Practice —Reading
- From £13 an hour
- Part-time
- Front desk
- IT
- In-person
- Free parking
Quick apply
2d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Wildlife Park Duty Manager part time
Beale Wildlife Park —Reading
- Temporary
- Supervising experience
- First Aid Certification
- Communication skills
Quick apply
9d
Customer Support Technician
Ricoh —Reading
- Communication skills
Service Desk Ops Manager
DXC Technology —Farnborough
- Full-time
- Management
Sales Support Coordinator
Cross Rental Services Group —Andover
- Full-time
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply

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Helpdesk Coordinator

Q3 Services Group Limited -
Theale

Quick apply

Job details

Permanent | Part-time
£30,000 a month
3 days ago

Benefits

Employee mentoring programme
Work from home
Employee discount
Paid volunteer time

Qualifications

Management
Customer service
Facilities management
GCSE
Supply chain
Information security
Communication skills
Help desk

Full job description

Main Duties

The role of helpdesk co-ordinator is to end-to-end support the facilities management helpdesk, ensuring that requests are dealt with professionally and are completed within required service levels based upon accurate prioritisation and allocation. Using our CAFM software (Facilio) the helpdesk co-ordinator will log and monitor all reactive and planned works to ensure non-conformance is escalated appropriately, and that clients has live access to accurate information on the current status of all activities.

Knowledge, skills & experience required:

Pedigree in a service provider/client delivery working on a helpdesk an integrated FM relationship
Background in managing complex national supply chain to complete reactive/planned activities
Good understanding facilities management services and relevant legislation
Understanding of the importance of accurate and timely data
Experience of working with a CAFM package
Robust understanding of information security and areas such as GDPR
Ability to think from the point of view of an end user, customer, and operation
Background in using data in an FM environment to improve delivery

Successful candidate will have:

· Strong customer service skills

· Ability to effectively communication regardless of the level of the recipient

· Innate need to problem solve

· Zero tolerance approach to addressing health & safety risk

· Acute sense of pride in delivering great customer service

· Excellent communication skills (written & verbal)

· Good listening skills and ability to interpret data and problem solve

· Self-motivated and able to work on own initiative in a team environment

· Takes ownership and holds self-accountable for delivery within remit

· Collaborative and influencing skills

· Ability to work under pressure and meet deadlines and targets

· Does not allow difficulties to get in the way of quality and final delivery

Job Types: Part-time, Permanent

Pay: £30,000.00 per month

Benefits:

Employee discount
Employee mentoring programme
Paid volunteer time
Work from home

Education:

GCSE or equivalent (preferred)

Experience:

Help desk: 1 year (preferred)
Facilities management: 1 year (preferred)

Work Location: Hybrid remote in Theale (Berkshire, South East Region)

Quick apply

Refine Your Search

service desk team jobs in bradfield, brk

Helpdesk Coordinator

Service Desk Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Service Desk Support Analyst

IT Helpdesk Team Lead

Application Support Analyst

Internal Communications & Engagement Co-ordinator

Infrastructure Support Engineer

Regional Service Manager (South East) - EVOLT Charging Ltd

Customer Care Coordinator

User Services Specialist

Admin / Care Navigator

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Head of Service Desks - Reading, UK

Wildlife Park Duty Manager part time

Customer Support Technician

Service Desk Ops Manager

Sales Support Coordinator

IT Service Delivery Manager

Senior IT Support Technician

I want to receive the latest job alerts for service desk team in bradfield, brk

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