Contact centre team leader Work, Jobs in Bredbury, Eng (with Salaries)

Customer Service Advisor - Call Centre
Bloom Manchester —Manchester
- £12.80 - £13.50 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
- Referral programme
Quick apply
Contact Centre Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Supervising experience
- Mentoring
- Training & development
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Reception Team Leader
Play Factore —Urmston
- Up to £14.24 an hour
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
10d
Call Centre Sales Advisor - Cosmetic (hybrid, 30k OTE)
Pall Mall Medical —Manchester
- £25,500 - £30,000 a year
- Overtime
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
6d
Out of hours Contact Centre Supervisor
MetroRod Ltd —Macclesfield
- £29,187 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Customer Contact Centre Advisor
Vivify Venues —Manchester
- £26,000 a year
- Weekend availability
- Organisational skills
- Communication skills
- School
Quick apply
Bank Admin and Clerical Clerk
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- Front desk
- Typing
- Training & development
3d
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Conflict management
- Leadership
- Free parking
- Annual leave
10d
Customer Service Team Leader
LKQ Corporation —Trafford
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
Business Support Officer
Trafford Council —Trafford
- £12,994 - £28,142 a year
- Full-time
- Hybrid work
- Data entry
- Typing
- Annual leave
- Work from home
2d
Landlord Support Team Leader FTC 12 Months
National Residential Landlords Association —Manchester
- £37,152.00 - £37,152.10 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Work from home
Quick apply
Ward Clerk
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Communication skills
4d
Property Manager
LRG —Salford
- £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
13d
Executive Assistant to Managing Director
Mantis Energy —Wilmslow
- £30,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Research
- Organisational skills
- Paid training
- Health & wellbeing programme
Quick apply
Night Receptionist
Holiday Inn Manchester Airport —Manchester
- £13.48 an hour
- Full-time
- Bar
- Casual dining restaurant
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Housing Advice Manager
Tameside Council —Tameside
- £51,356 - £52,413 a year
- Call to connect
- English
- Team management
- Conflict management
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Rochdale
- Full-time
- English
- Analysis skills
- Business
10d
Team Leader - Bolton Crown Court
HM Courts & Tribunal Service —Bolton
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
4d

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contact centre team leader jobs near bredbury, eng

Customer Service Advisor - Call Centre

Bloom Manchester
Manchester

Quick apply

Job details

Permanent | Full-time
£12.80 - £13.50 an hour

Benefits

Cycle to work scheme
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
GCSE
English
Customer support
Customer interaction
Communication skills
A Level

Full job description

A good customer service team needs more than phones and computer screens. It needs people who enjoy working together, managers who are available when support is needed and an atmosphere where everyone feels comfortable being themselves.

You will become part of a friendly contact centre team of around 16 advisors. The office is busy and upbeat, but never overly formal. Colleagues share advice, celebrate good results and step in to help when a difficult enquiry needs a second opinion. Background music, regular team activities and plenty of conversation help keep the working day positive.

We are hiring someone who enjoys speaking with people and takes satisfaction in finding the right solution. You will handle a range of customer enquiries, listen carefully to what each person needs and make sure they finish the call feeling understood and supported.

Previous contact centre experience would be helpful, but it is not essential. What matters most is that you communicate clearly, remain calm under pressure and genuinely care about providing a positive experience.

What You Will Be Doing

Responding to incoming customer calls with a warm and professional approach
Asking the right questions to understand each enquiry fully
Providing accurate information and practical solutions
Taking ownership of customer concerns until the correct outcome is reached
Handling more challenging conversations with patience and understanding
Updating customer records and call notes accurately
Working with colleagues and team leaders when additional support is required
Contributing to a positive, helpful and inclusive team environment

What We Are Looking For

Clear and natural communication skills
A genuine interest in helping people
Strong listening and problem-solving abilities
The confidence to speak with customers from different backgrounds
A calm and professional approach during difficult calls
Good attention to detail when recording information
Reliability and a positive attitude towards teamwork

Pay, Hours and Benefits

£12.80 to £13.50 per hour plus a monthly performance bonus
Monday to Friday, 9am to 6pm
One hour fully paid lunch break each day
Hybrid working available for up to two days per week after your initial training
Supportive training with regular coaching from experienced team leaders
Comfortable breakout space with free hot drinks, chilled refreshments and fresh fruit
Regular team breakfasts, recognition rewards and informal social activities
A relaxed office atmosphere with background music and space to recharge during breaks

This is a full-time opportunity for someone who wants a stable customer service role within a sociable and supportive Manchester team.

Apply today to be considered for an immediate start.

Pay: £12.80-£13.50 per hour

Benefits:

Cycle to work scheme
Employee discount
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

contact centre team leader jobs in bredbury, eng

Customer Service Advisor - Call Centre

Contact Centre Team Leader

Customer Contact Centre Advisor

Reception Team Leader

Call Centre Sales Advisor - Cosmetic (hybrid, 30k OTE)

Out of hours Contact Centre Supervisor

Customer Contact Centre Advisor

Bank Admin and Clerical Clerk

Customer Services Team Leader

Customer Service Team Leader

Business Support Officer

Landlord Support Team Leader FTC 12 Months

Ward Clerk

Property Manager

Customer Experience Director

Executive Assistant to Managing Director

Night Receptionist

Housing Advice Manager

Operations & Logistics Internship, Amazon Logistics

Team Leader - Bolton Crown Court

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