Liaison Work, Jobs in Breedon On The Hill, Lec (with Salaries)

Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
2d
Domestic Abuse Perpetrator Projects (DAPP) Survivor Liaison Worker
Equation —Nottingham
- £12,935.26 a year
- Temporary
- Organisational skills
- IT
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Substance Misuse Practitioner
Double Impact Services —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Communication skills
- Teaching
- Nursing
- Annual leave
Quick apply
10d
Agricultural Liaison Officer
Dalcour Maclaren —Tonge
- Military
- Driving
- Free parking
- Annual leave
Quick apply
Graduate Trainee (Financial Services)
Perrett & Co Financial Services Ltd —Loughborough
- £26,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
8d
Premises Officer
BAM UK & Ireland —Derby
- Monday to Friday
- Electrical experience
- Plumbing
- Organisational skills
- Flexible schedule
Liaison Lead for East Talking Therapies
Midlands Partnership University NHS Foundation Trust —Tamworth
- £49,387 - £56,515 a year
- Part-time
- Supervising experience
- Communication skills
- Annual leave
7d
Meetings and Events Senior Project Co-ordinator (12-month fixed term)
Emota —Ashby-De-La-Zouch
- Microsoft Office
- Annual leave
Quick apply
6d
Interpretation Designer for the MZ Heritage Hub
Mount Zion Apostolic Church —Nottingham
- £8,000 a year
- In-person
Quick apply
Trainee Sales Manager
Signature Consulting Direct —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Sales
- Public speaking
- In-person
Quick apply
Onsite Support
Hayley Group —Burton-On-Trent
- Full-time
- Microsoft Outlook
- Sales
- ERP systems
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Internal Sales & Trade Counter - Leicester
Eyre & Elliston —Leicester
- Full-time
- Microsoft Word
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Executive Personal Assistant to Principal
Granville Academy —Swadlincote
- £26,051.71 - £27,793.92 a year
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
9d
Meetings and Events Project Co-ordinator
Emota —Ashby-De-La-Zouch
- Management
- Microsoft Office
- Annual leave
Quick apply
1d
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Utility Surveyor
Dalcour Maclaren —Tonge
- Military
- Communication skills
- Free parking
- Annual leave
Quick apply
Operations Co-ordinator
Bentley Project Management (UK) Limited —Nottingham
- £34,000 - £36,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
1d
Fabric Engineer
BAM UK & Ireland —Castle Donington
- Monday to Friday
- Electrical experience
- Plumbing
- Organisational skills
Resident Liaison Officer
Lawtech Group —Leicester
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Customer Liaison Officer - Collections Department

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
From £29,194 a year
2 days ago

Benefits

Company events
On-site parking

Qualifications

Driving Licence
Customer service
Driving

Full job description

Join a Growing Business Where Performance Creates Opportunity

Global Telemetrics is the company behind award-winning vehicle security and stolen vehicle tracking brands including SmarTrack and Autowatch UK. As a rapidly growing business, we are committed to delivering exceptional customer service while helping protect thousands of vehicles across the UK.

We are looking for an ambitious, customer-focused Customer Liaison Officer to join our team.

This is an ideal role for someone who enjoys speaking with customers, thrives in a fast-paced environment, works well towards targets and wants to build a long-term career within a growing tech business.

Whilst the role includes managing subscription renewals and outstanding payments, it is much more than a traditional collections position. You'll be responsible for retaining customers, promoting longer-term subscription plans, discussing warranty extensions, identifying vehicle security upgrade opportunities and delivering an outstanding customer experience.

Several members of our team have progressed into senior operational, specialist and sales roles within the business. If you're motivated, eager to learn and looking for an opportunity where hard work is recognised and rewarded, we'd love to hear from you.

Responsibilities and Duties

Manage customer subscription and warranty renewals
Contact customers regarding outstanding payments in a professional and customer-focused manner
Promote longer-term subscription plans and renewal options
Discuss and offer warranty extensions where appropriate
Identify opportunities to upgrade customers to enhanced vehicle security products and services
Build positive customer relationships to maximise customer retention and satisfaction
Handle objections effectively and retain customers who may be considering cancellation
Achieve individual and team KPI targets
Send renewal invitations and pro-forma invoices
Handle inbound customer enquiries via telephone and email
Resolve basic customer service issues and direct more complex enquiries to the appropriate department
Allocate customer payments accurately and maintain CRM records
Complete administration and ad-hoc duties as required
Support wider operational teams when needed

Qualifications and Skills

We're more interested in attitude, ambition and potential than extensive industry experience.

The successful candidate will be:

Confident communicating with customers by telephone and email
Comfortable working to targets and KPIs
Organised and able to prioritise a busy workload effectively
Professional and resilient when handling challenging customer conversations
Customer-focused with a positive attitude
Able to work independently and as part of a team
IT literate and comfortable using CRM systems, email and cloud-based software
Commercially minded with the ability to identify opportunities that benefit both the customer and the business
Possess an excellent telephone manner

Desirable Experience

Experience in any of the following would be advantageous but is not essential:

Customer Service
Customer Retention
Renewals
Account Management
Telephone Sales
Collections
Contact Centre Environments
CRM Systems

Full training will be provided.

Benefits

Competitive salary
Quarterly KPI bonus scheme from day one
Annual company-wide performance bonus
Genuine career progression opportunities
Full training and ongoing development
Potential opportunities to progress into Operations, Customer Success and Sales roles
Company events
On-site parking
28 days holiday including bank holidays

Why Join Global Telemetrics?

At Global Telemetrics, we believe in promoting from within whenever possible.

This vacancy exists because an existing team member has successfully progressed into our External Sales Team, and they are not alone. Several members of our team have developed their careers within the business, moving into senior operational, specialist and commercial positions.

If you're looking for a role where your effort directly impacts your success, where performance is rewarded and where genuine career progression exists, we'd love to hear from you.

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: From £29,194.00 per year

Benefits:

Company events
On-site parking

Ability to commute/relocate:

Coalville LE67 3FH: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 3 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in breedon on the hill, lec

Customer Liaison Officer - Collections Department

Domestic Abuse Perpetrator Projects (DAPP) Survivor Liaison Worker

Substance Misuse Practitioner

Agricultural Liaison Officer

Graduate Trainee (Financial Services)

Premises Officer

Liaison Lead for East Talking Therapies

Meetings and Events Senior Project Co-ordinator (12-month fixed term)

Interpretation Designer for the MZ Heritage Hub

Trainee Sales Manager

Onsite Support

Internal Sales & Trade Counter - Leicester

Executive Personal Assistant to Principal

Meetings and Events Project Co-ordinator

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Customer Success Manager

Utility Surveyor

Operations Co-ordinator

Fabric Engineer

Resident Liaison Officer

I want to receive the latest job alerts for liaison in breedon on the hill, lec

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