Bilingual customer service associate Work, Jobs in Brighton, Esx (with Salaries)

Supervisor
Barbara's Bier Haus —Brighton
- £13.50 an hour
- Part-time
- Customer service
- Merchandising
- Administrative experience
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8d

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Supervisor

Barbara's Bier Haus
Brighton

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Job details

Part-time | Full-time
£13.50 an hour
8 days ago

Qualifications

Retail merchandising experience
Closing procedures
Multilingual
Sales management
Customer service
Merchandising
Administrative experience
Retail team management
Supervising experience
Store management
Opening procedures
Organisational skills
Customer interaction
Retail experience
Phone etiquette
Retail management
Leadership
Team motivation leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and proactive Supervisor to lead and inspire our retail team. This energetic role is perfect for someone passionate about management, sales, and delivering exceptional customer experiences. As a Supervisor, you will oversee daily store operations, motivate team members, and ensure that merchandising standards and sales goals are consistently met. Your leadership will be instrumental in creating a vibrant, organized, and welcoming environment that drives business growth and customer satisfaction.

Responsibilities

Lead and supervise a diverse team of retail associates, fostering a positive and productive work environment.
Manage daily store operations, including opening and closing procedures, inventory control, and ensuring compliance with company policies.
Drive sales performance through effective team management, coaching, and motivating staff to meet or exceed sales targets.
Oversee merchandising efforts to ensure displays are attractive, organized, and aligned with brand standards.
Communicate clearly with team members and customers using excellent bilingual or multilingual skills to enhance service quality.
Handle administrative tasks such as scheduling, time management, and maintaining accurate records of sales and inventory.
Provide exceptional phone etiquette and customer service by addressing inquiries promptly and professionally.

Qualifications

Proven management or supervisory experience in retail or sales environments.
Strong leadership skills with the ability to supervise, motivate, and develop team members effectively.
Excellent communication skills; bilingual or multilingual abilities are highly desirable to serve diverse customer bases.
Demonstrated organizational skills with the ability to manage time efficiently in a fast-paced setting.
Experience in merchandising, sales management, and retail operations is preferred.
Knowledge of administrative procedures including record keeping, scheduling, and inventory management.
Prior experience in supervising teams with a focus on customer service excellence is a plus.

Join us as a Supervisor to lead with energy, inspire your team, and create memorable shopping experiences that keep customers coming back!

Pay: £13.50 per hour

Work Location: In person

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