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Sales Account Manager

CAE Inc. -
Burgess Hill

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Engineering
Internal department liaison
Business development
Bachelor's degree
Sales forecasting
Sales pipeline
Territory management
B2B
Organisational skills
Relationship management
Customer interaction
Multidisciplinary collaboration
Strategic selling
Business
Communication skills
Business lead generation

Full job description

Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every interaction makes a difference. Join us to grow your career and contribute to CAE’s global mission of enhancing safety and readiness.

The Regional Sales Manager is responsible for achieving assigned revenue targets by acquiring new maintenance training clients and expanding business within an existing customer portfolio in a Level I territory. This role serves as the primary customer interface for all maintenance training solutions and acts as a trusted advisor to drive long-term client engagement and growth.

Territory assignments are based on market potential, historical performance, customer complexity, and individual experience to maximize success and revenue generation.

Key Responsibilities

Revenue Growth & Sales Execution

Own and deliver assigned revenue targets through new business acquisition and growth within existing accounts
Execute the CAE sales methodology, including prospecting, solution positioning, negotiation, and closing
Maintain strong focus and resilience to overcome objections and deliver on territory objectives
Manage the full sales cycle, ensuring accurate forecasting and delivery of projected growth

Customer Engagement & Advisory

Act as the primary interface between customers and CAE for all maintenance training needs
Serve as a trusted advisor by assessing customer training requirements and aligning solutions to their needs
Build strong, trust-based relationships and foster open, transparent dialogue with clients
Demonstrate deep understanding of CAE’s product suite and articulate value propositions effectively

Territory & Pipeline Management

Develop and execute a strategic territory plan leveraging data insights (e.g., aircraft density, market trends)
Identify key prospects and opportunities to expand wallet share
Build and sustain a healthy pipeline of new and existing opportunities
Ensure accurate and timely updates in Salesforce, including opportunity tracking and probability of closure
Secure signed contracts for all scheduled training events in line with company policies

Customer Experience & Retention

Deliver exceptional customer service through responsiveness, expertise, and proactive problem-solving
Monitor customer engagement, identify trends, and mitigate risks to maximize retention
Maintain consistent and professional communication across all channels (email, phone, in-person)
Adapt approach based on customer dynamics and decision-making processes

Collaboration & Stakeholder Management

Build strong internal partnerships with Sales, Operations, Booking Specialists, Production Controllers, and Leadership
Ensure alignment to support high-quality training delivery and customer satisfaction
Contribute to a collaborative and performance-driven team environment

Qualifications & Experience

University degree in Engineering, Business, Commerce, or related field (or equivalent experience)
2–5 years of sales experience, preferably in a B2B environment
Experience or network within Business Aviation Maintenance (including MROs) is a strong asset
Demonstrated ability to manage relationships in a global, culturally diverse environment
Results-driven with strong commercial acumen
Excellent communication and influencing skills
Customer-centric mindset with advisory capabilities
Strong organizational and pipeline management skills
Resilient, proactive, and solution-oriented

#LI-AK1

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [email protected] if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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