Senior client manager Work, Jobs in Brighton, Esx (with Salaries)

Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Complaint Investigations Manager
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
- English
- Conflict management
- Agile
Quick apply
23h
Senior General Foreman/ Works Manager
Jackson Civil Engineering —Haywards Heath
- Full-time
- Civil engineering
- Management
- Construction experience
- Free parking
- Health & wellbeing programme
Quick apply
Senior Investigator
Mintz Group LLC —Worthing
- Research
- Analysis skills
- Bachelor's degree
Quick apply
Senior Manager, Group Business Applications
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Hotel
- Analysis skills
Regional Performance Manager
OCS Group —Crawley
- Remote
- Continuous improvement
- Mentoring
- Contracts
Quick apply
Contracts Manager
Kier Group —Lewes
- Full-time
- Microsoft Office
- Travel
- Contracts
International Business Development Manager
Bupa —Brighton and Hove
- £60,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Gym membership
- Referral programme
Quick apply
11d
Senior Project Manager
Balfour Beatty —Lewes
- Hybrid work
- Civil engineering
- Business development
- Continuous improvement
- Annual leave
12d
Senior Account Manager
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- CRM software
- APIs
- Communication skills
- Annual leave
Senior Compliance Manager
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Team management
- Leadership
Night Team Manager
Lanes Group —Worthing
- £38,295 a year
- Full-time
- Customer service
- Continuous improvement
- Training & development
Quick apply
10d
General Ledger Assistant
Bouygues Construction —Haywards Heath
- Full-time
- Microsoft Outlook
- Organisational skills
- Time management
- Annual leave
- Life insurance
4d
Integrated Facilities Management Operations Lead
CBRE —Brighton
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
8d
Assistant Project Manager
M Group —Brighton
- Organisational skills
- Construction experience
- Communication skills
- Annual leave
- Employee assistance programme
11d
Senior Project Delivery Manager
Tetra Tech —Brighton
- Hybrid work
- Civil engineering
- Engineering
- Travel
Senior Project Manager
Walker & Sloan —Brighton
- Travel
- Mentoring
- Organisational skills
Senior Strategic Accounts Manager EMEA
Siemens Healthineers —Crawley
- Hybrid work
- CRM software
- Engineering
- English
Quick apply
12d
Senior Strategic Accounts Manager - DSOs (UK)
Straumann Group —Crawley
- Full-time
- Remote
- CRM software
- Analysis skills
- Bachelor's degree
Senior Account Manager
Blue Cube Security —East Grinstead
- From £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Annual leave
Quick apply
10d

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senior client manager jobs near brighton, esx

Head of Corporate Operations

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

senior client manager jobs in brighton, esx

Head of Corporate Operations

Complaint Investigations Manager

Senior General Foreman/ Works Manager

Senior Investigator

Senior Manager, Group Business Applications

Regional Performance Manager

Contracts Manager

International Business Development Manager

Senior Project Manager

Senior Account Manager

Senior Compliance Manager

Night Team Manager

General Ledger Assistant

Integrated Facilities Management Operations Lead

Assistant Project Manager

Senior Project Delivery Manager

Senior Project Manager

Senior Strategic Accounts Manager EMEA

Senior Strategic Accounts Manager - DSOs (UK)

Senior Account Manager

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