2nd line technical Work, Jobs in Bristol, Bst (with Salaries)

IT & Applications Support Engineer
Haseltine Lake Kempner —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
11d
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
6d
2nd Line Technical Support
iFacility —Shepton Mallet
- Up to £28,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
2nd Line Infrastructure Engineer
Shaw Healthcare —Saint Mellons
- £42,000 a year
- Azure
- Communication skills
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
5d
2nd Line Technical Analyst
Xerox —Bristol
- Full-time
- Windows
- Analysis skills
- Presentation skills
5d
IT and Applications Support Engineer
Haseltine Lake Kempner —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
4d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- SharePoint
- Referral programme
Quick apply
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Customer service
- Windows
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Recruiting
- SharePoint
- Employee discount
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
Senior Infrastructure Engineer (Windows & VDI)
Thorn SDS Ltd —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply
Production Shift Manager (Food Production )
Bart Ingredients Co Ltd —Bristol
- £49,960 a year
- Full-time
- Continuous improvement
- Quality control
- Recruiting
- Free parking
- Store discount
Quick apply
10d
Senior Network Engineer
Thorn SDS Ltd —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
IT Service Manager
Defence Equipment and Support —Warminster
- £44,100 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
9d
Senior Infrastructure Engineer (Windows & VDI)
Thorn SDS —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Visitor Services Assistant
Forestry England —Tetbury
- £26,959 a year
- Part-time
- English
- Free parking
- Employee discount
9d

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IT & Applications Support Engineer

Haseltine Lake Kempner
Bristol

Apply Now

Job details

Full-time
11 days ago

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
Microsoft Exchange
User account management
ITIL
Computer hardware
System testing
Ticket management systems
Application support
Communication skills
Active Directory
Mobile devices

Full job description

Who we are:
HLK are an IP powerhouse comprising over 200 people in 5 locations, providing a full suite of IP
services advising across the globe and in all technical and scientific disciplines. We secure intellectual property rights for our clients, who are at the forefront of technological development in the electronics, engineering, chemical and biotechnology sectors.

Why work for HLK:
Our clients expect only the best from us and that is what we deliver. The work here is progressive and challenging yet rewarding. We’re aware that our people are at the heart of everything we do, it’s why we invest in each employee’s professional development, run a yearly wellbeing programme, and not only listen to feedback, but act on it.

You will be responsible for:
As part of the IT Services Team, this role will provide crucial day to day support to our colleagues on both our Microsoft 365 and in-house systems.

IT support:

Manage helpdesk queues to ensure timely resolution of issues
Provide hardware support for our fleet of laptops and docks/monitors
Mobile phone support for corporate iPhone users, and assist with accessing company resources on personally owned devices
Assist with network connectivity issues
Manage AD/Azure AD user accounts for starters/leavers
Ensure our asset management database is constantly kept up to date
Provide new users with a basic IT induction
Manage Microsoft Exchange Online / Teams groups and distribution lists
Provide IT assistance for equipment rollouts / office refurbishments
Provide IT assistance for our meeting room equipment.

Application support:

Provide triage support for our internal automated processes
Assist colleagues with issues using our main systems
Support our end-users with Microsoft 365 applications
Maintain our helpdesk system (adding categories etc)
Assist with our Phishing awareness system.

About you
We are looking for an organised individual with a keen eye for detail and a good technical background. The ideal candidate will have excellent communication and problem-solving skills, be willing to embrace new technologies such as automation/AI and have the appetite to incorporate them into their role.

This role would ideally suit an IT Support Engineer with a minimum of three years of supporting general IT and user applications and two years of 2nd line support.

Required - at least 3 years of hands-on experience with:

Active Directory administration
Windows 11 / Microsoft 365 user support
Laptop hardware maintenance
Use of a ticket-based helpdesk system
Strong problem-solving and troubleshooting skills
Excellent customer-focussed communication and collaboration abilities
Video Conferencing Equipment.

Advantageous:

Experience of Azure and Azure AD
Relevant Microsoft / CompTia qualifications

Apple iPhone / iOS experience
Power Automate
Software systems testing
ITIL.

HLK offers a great work/life balance, a friendly and supportive working environment with the opportunity of hybrid working. Travel may occasionally be required to our offices in London / Leeds / Munich or Glasgow.

To apply, please click on the ‘Apply for this job’ button and follow the instructions. If you would like to discuss this role further, please contact us at [email protected]. Please note we do not accept applications from job boards, please apply directly on our website to be considered.

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Refine Your Search

2nd line technical jobs in bristol, bst

IT & Applications Support Engineer

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

2nd Line Technical Support

2nd Line Infrastructure Engineer

2nd Line IT Support Technician

2nd Line Technical Analyst

IT and Applications Support Engineer

1st Line IT Support Engineer

2nd Line IT Support Engineer

IT Support & Infrastructure Engineer

Infrastructure Support Engineer

Service Desk Team Leader

Technical Support Consultant

Senior Infrastructure Engineer (Windows & VDI)

Production Shift Manager (Food Production )

Senior Network Engineer

Senior Service Desk Analyst

IT Service Manager

Senior Infrastructure Engineer (Windows & VDI)

Visitor Services Assistant

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