Technical support advisor Work, Jobs in Bristol, Bst (with Salaries)

Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Infrastructure Engineers (DV Security Clearance )
CGI —Bristol
- Full-time
- Engineering
- Conflict management
- Agile
Quick apply
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Sector Client Director - Healthcare
BAM UK & Ireland —Bristol
- Business development
- Presentation skills
- No degree
- Annual leave
Senior Technical Advisor
Etex Group —Bristol
- Mentoring
- Training & development
- Communication skills
Loss Prevention Advisor
TK Maxx —Bristol
- Full-time
- Conflict management
- Training & development
- Employee assistance programme
- Employee discount
10d
Compliance Operations Advisor
DAS UK Group —Bristol
- Financial services
- Communication skills
5d
Administrator
MSRec Ltd —Bristol
- £25,000 - £27,000 a year
- Full-time
- CRM software
- IT
- In-person
- Employee discount
Quick apply
Consents Consultant
Assystem —Bristol
Business Development Director (Maritime)
CGI —Chippenham
- Full-time
- Business development
- Presentation skills
- Travel
Quick apply
Head of Retention Pricing
RAC —Bristol
- Analysis skills
- Presentation skills
- Leadership
Senior Information Manager
AECOM —Bristol
- Hybrid work
- Engineering
- Bachelor's degree
- No degree
Senior Assistant, Global Strategic Insights Center
Deloitte —Bristol
- Hybrid work
- Microsoft Powerpoint
- Master's degree
- Presentation skills
Client Advisor
Marsh —Bristol
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
2d
Health & Safety Advisor
Dauson Environmental Group —Cardiff
- From £37,500 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
5d
Domain Expert - Data Governance, Stewardship & Information Management
Methods Business and Digital Technology —Bristol
- Full-time
- Hybrid work
- Azure
- Travel
- Employee assistance programme
Quick apply
Sales Coordinator
Resapol —Bristol
- £26,500 - £28,000 a year
- Full-time
- CRM software
- IT
- In-person
Quick apply
2d
Crisis Management and Protective Security Advisor
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
11d
Global Desalination Leader
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Parts Advisor
Mustoe's Vehicle Repair —Caldicot
- £25,420 - £35,000 a year
- Full-time
- Bilingual
- Organisational skills
- In-person
Quick apply

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Customer Support Advisor

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Customer service call handling
Internal department liaison
Zendesk
Continuous improvement
Customer support
Customer interaction
Application support
SaaS
Communication skills

Full job description

About the role

Moorepay makes payroll and HR easy for thousands of UK businesses and has done for over 50 years. With an ambitious growth plan, this is an exciting time to join the Moorepay team: to build a career, drive change, and help supercharge our customer support. If you love the idea of working in a customer-centric, people-focused, fast-paced and data-driven role, then we want to hear from you!

As a Customer Support Advisor, you’ll support customers using Moorepay’s HR and payroll software, helping resolve queries and ensuring they get the most value from the platform. You will help improve the product by raising issues and new functionality requirements. You will be a subject matter expert on our applications and focused on service delivery to provide a great customer experience.

Key Responsibilities

Manage customer queries via Zendesk and phone, resolving issues within SLAs
Take ownership of the customer journey, ensuring a high quality experience
Troubleshoot application issues and support customers in using the platform effectively
Work closely with internal teams including Technical Support, Sales and Customer Success
Log all interactions accurately and provide clear updates to customers
Raise bugs and suggest product improvements
Share knowledge with the team and stay up to date with product updates and industry changes
Support continuous improvement in service delivery and customer experience

This is a hybrid role with three days a week based in our Swinton office. Some travel to other offices may be required from time to time.

Skills & experience

You will have experience of working with applications.
You have previously worked with SaaS products.
You are an analytical thinker with an innovative approach to problem solving.
You can work to deadlines with appropriate prioritisation.
You can take ownership of decision making when required.
You are comfortable working with others, building effective working relationships with clients and colleagues.
You have excellent communication skills, both written and verbal.
You embrace change as technology, products and services evolve.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

A career packed with opportunity, in a stable and growing company.
A comprehensive programme of learning and development.
Competitive base salary.
25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension with up to 8.5% employer contributions.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

technical support advisor jobs in bristol, bst

Customer Support Advisor

Infrastructure Engineers (DV Security Clearance )

AC Technical Support Advisor

Sector Client Director - Healthcare

Senior Technical Advisor

Loss Prevention Advisor

Compliance Operations Advisor

Administrator

Consents Consultant

Business Development Director (Maritime)

Head of Retention Pricing

Senior Information Manager

Senior Assistant, Global Strategic Insights Center

Client Advisor

Health & Safety Advisor

Domain Expert - Data Governance, Stewardship & Information Management

Sales Coordinator

Crisis Management and Protective Security Advisor

Global Desalination Leader

Parts Advisor

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