Inbound customer service representative Work, Jobs in Bristol, Eng (with Salaries)

Customer Service Representative (Inbound)
Alexander Mann Solutions (AMS) —Bristol
- Customer service
- Financial services
- In-person
12d
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
6d
Customer Service Representative
Copart —Westbury
- £27,976 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Life insurance
Quick apply
15h
Business Development Representative
Snap Analytics —Bristol
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick apply
Business Development Team Lead
Zellis —Bristol
- Hybrid work
- Sales
- Human resources
- Leadership
- Annual leave

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Customer Service Representative (Inbound)
Alexander Mann Solutions (AMS) —Bristol
Assist customers with account access and general account management queries. Support customers with shareholder enquiries, including share valuations, account…
12d
Customer Service Agent
IVC —Bristol
Supporting customers via telephone, email, live chat and social media channels. As a Customer Service Advisor, you’ll be the first point of contact for many of…
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Customer Service Representative (Inbound)

Alexander Mann Solutions (AMS) -
Bristol

Apply Now

Job details

12 days ago

Qualifications

Customer service
Financial services
Communication skills

Full job description

Purpose of the role

We're looking for Customer Service Representatives to join a global organisation’s Contact Centre team in Bristol. You'll be the first point of contact for shareholders, handling inbound customer calls and delivering exceptional customer service while resolving a range of account-related queries. This is a fast-paced, customer-focused role where you'll build your knowledge over time, handling increasingly complex enquiries while ensuring every customer receives an accurate, professional and empathetic service.

What you’ll do

Handle inbound customer calls, providing a professional and friendly service.
Support customers with shareholder enquiries, including share valuations, account information and selling shares.
Assist customers with account access and general account management queries.
Handle sensitive conversations, including bereavement-related enquiries, with empathy and professionalism.
Accurately update customer records and complete account transactions.
Investigate customer queries using internal systems and provide clear, accurate information.
Work towards quality, productivity and customer service targets.
Develop your knowledge through training and gradually take ownership of more complex customer enquiries.

The Skills you'll need

Previous customer service experience, ideally within an inbound contact centre environment.
Excellent communication and listening skills with the ability to explain information clearly.
Strong customer focus with a genuine passion for delivering outstanding service.
Ability to remain calm and empathetic when handling sensitive or challenging conversations.
Good attention to detail and accuracy when processing customer information.
Comfortable working in a fast-paced, target-driven environment.
Confident using multiple computer systems while speaking with customers.
Financial services experience is desirable but not essential.

Next steps

This client will only accept workers operating via a PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Job Reference: AMSCWS01184

Work Location: In person

Apply Now

Refine Your Search

inbound customer service representative jobs in bristol, eng

Customer Service Representative (Inbound)

Customer Solutions Specialist

Customer Service Representative

Business Development Representative

Business Development Team Lead

Other jobs to consider

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