Performance officer Work, Jobs in Bristol, Eng (with Salaries)

Customer Service Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- CRM software
- Communication skills
Quick apply
Operational Support Officer
Serco Plc —Bristol
- £26,436.80 a year
- Nights as needed
- Computer literacy
- Analysis skills
- Organisational skills
Operations Support Co-Ordinator
Planning Inspectorate —Bristol
- £30,735 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
Group People Officer
Central Support —Bath
- £41,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
Associate / Trainee Recruitment Consultant - Sales
Talent 27 —Bristol
- From £25,000 a year
- Full-time
- Sales
- Bachelor's degree
- Recruiting
- Gym membership
Quick apply
1d
Energy Performance Officer
Bath Spa University —Bath
- £33,951 - £37,694 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Annual leave
- Employee assistance programme
Probation Services Officer - Bristol (South West)
HM Prison & Probation Service —Bristol
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Business Support & Administration Officer
Bay Productions Ltd —Cardiff
- From £25,500 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
Quick apply
3d
Financial Investigator - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £37,020 - £39,276 a year
- Part-time
- Hybrid work
- Travel
Housing Officer
BRC Jobs —Bristol
- £20.75 an hour
- Call to connect
- Hybrid work
- Annual leave
- Referral programme
Quick apply
AML Analyst
Reynolds Porter Chamberlain —Bristol
- Full-time
- Research
Marketing and Communications Officer
Osprey Group —Bristol
- Full-time
- Hybrid work
- Marketing
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Team Leader
HM Courts and Tribunals Service —Bristol
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
11d
Marketing and Communications Officer
Dean Farm Trust —Shirenewton
- £20,667 a year
- Part-time
- Hybrid work
- CRM software
- Social media management
- Organisational skills
- Free parking
Quick apply
4d
Curriculum Improvement Advisor
Newport City Council —Newport
- £30,000 - £60,269 a year
- Full-time
- Team management
- Training & development
- School
2d
Technical Officer x4
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Databases
- Annual leave
- Flexitime
Chief Digital Officer
Vivobarefoot —Bristol
- Hybrid work
- CRM software
- ERP systems
- AI
Associate Data Governance Manager
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Presentation skills
9d
Probation Service Officer - Gwent (Newport Wales)
HM Prison & Probation Service —Newport
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
1d
Digital Forensics and Cyber Crime Investigator - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £42,612 - £45,765 a year
- Part-time
- Presentation skills
- Travel
- Communication skills
- Flexible schedule

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performance officer jobs near bristol, eng

Customer Service Officer

BRC Jobs
Bristol

Quick apply

Job details

Full-time
£30,015 a year

Qualifications

CRM software
Social housing experience
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Service Officer
Type: Temporary Contract
Location: Bristol
Salary: £30,015 per annum equivalent
Hours: Full Time (4 days office, 1 day working from home)

BRC are working closely with a leading housing organisation to recruit a Customer Service Officer on a temporary basis.

This is an excellent opportunity for an experienced customer service professional to join a busy housing team as the first point of contact for residents. You will deliver a high-quality, end-to-end customer service, handling a wide range of housing-related enquiries and working closely with internal teams to ensure customers receive timely and effective resolutions. The role follows a hybrid working pattern of four days in the office and one day working from home.

Duties:

Act as the first point of contact for customers via telephone, email, social media, web enquiries and face-to-face.
Deliver a one-stop customer service, resolving enquiries wherever possible.
Handle a variety of housing-related enquiries, including repairs, tenancy, rent and estate management.
Raise and diagnose repair requests, ensuring the correct priority and instructions are issued.
Liaise with contractors and internal teams to resolve customer queries efficiently.
Handle challenging and sensitive conversations with empathy and professionalism.
Escalate safeguarding concerns where appropriate.
Maintain accurate customer records and update internal systems.
Work towards individual and team performance targets while delivering an exceptional customer experience.

Requirements:

Previous experience in a customer service or contact centre environment.
Excellent communication and interpersonal skills.
Strong administration and IT skills.
Experience using CRM systems, with Salesforce experience highly desirable.
Ability to remain calm and professional when dealing with difficult situations.
Experience maintaining accurate records and handling confidential information.
Social housing experience is desirable but not essential.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled.

Quick apply

Refine Your Search

performance officer jobs in bristol, eng

Customer Service Officer

Operational Support Officer

Operations Support Co-Ordinator

Group People Officer

Associate / Trainee Recruitment Consultant - Sales

Energy Performance Officer

Probation Services Officer - Bristol (South West)

Business Support & Administration Officer

Financial Investigator - South West Regional Organised Crime Unit (SWROCU)

Housing Officer

AML Analyst

Marketing and Communications Officer

Team Leader

Marketing and Communications Officer

Curriculum Improvement Advisor

Technical Officer x4

Chief Digital Officer

Associate Data Governance Manager

Probation Service Officer - Gwent (Newport Wales)

Digital Forensics and Cyber Crime Investigator - South West Regional Organised Crime Unit (SWROCU)

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