Service lead customer experience Work, Jobs in Bristol, Eng (with Salaries)

Store Manager
Better Food Company —Bristol
- From £33,280 a year
- Full-time
- Management
- Inventory control
- Sales
- Store discount
- Employee discount
Quick apply
Brewery Telesales person
Hop Union Brewery —Bristol
- From £12.71 an hour
- Part-time
- CRM software
- Customer service
- Computer literacy
- Employee discount
Quick apply
Free People Keyholder 24 Hours- Bath, UK
Free People —Bath
- Part-time
- Customer service
- Team management
- Mentoring
- Annual leave
- Employee assistance programme
4d
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
Team Leader
HM Courts & Tribunal Service —Bristol
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
14d
Oowee Diner | Assistant Manager.
Oowee Diner. —Bristol
- £14.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Inventory control
- Restaurant management
- Employee discount
Quick apply
12d
Commercial Cleaning Area Manager / Contracts Manager
RAPID CLEAN —Bristol
- £32,000 a year
- Full-time
- Customer service
- Team management
- Training & development
- Free parking
- Annual leave
Quick apply
13h
Customer Experience Team Leader (FTC)
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Customer Service Advisor
Host Student Housing Limited —Bristol
- £13,500 a year
- Part-time
- Hospitality
- Front desk
- In-person
- Employee assistance programme
- Life insurance
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Events & Hospitality Manager
Westonbirt School —Tetbury
- Up to £42,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Club Manager
Snap Fitness (MSG Life) —Bristol
- £30,000 - £32,000 a year
- Weekend availability
- Customer service
- First Aid Certification
- Organisational skills
- Gym membership
Quick apply
8d
Sales Advisor 12h (TEMPORARY)
& Other Stories —Bristol
- Part-time
- Communication skills
- Employee discount
Quick apply
1d
Free People Keyholder 16 Hours - Bath, UK
Free People —Bath
- Part-time
- Customer service
- Team management
- Mentoring
- Annual leave
- Employee assistance programme
4d
Management Trainee
U-Drive —Bristol
- Full-time
- Customer service
- Team management
- Leadership
Quick apply
Retail Travel Advisor
TUI Group —Bristol
- From £13.09 an hour
- Weekend availability
- Employee discount
8d
Junior Facilities Manager
Bellrock Property and Facilities Management —Bristol
- £38,000 a year
- Monday to Friday
- Customer service
- AI
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Delivery Manager
HM Courts & Tribunal Service —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
11d
Lead Contract Support Administrator
Rydon —Bristol
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
7d
Senior Contact Support Administrator
Hartley Pensions —Bristol
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- English
- Maths
- In-person
Quick apply
1d

I want to receive the latest job alerts for service lead customer experience in bristol, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Store Manager

Better Food Company -
Bristol

Quick apply

Job details

Permanent | Full-time
From £33,280 a year

Benefits

Store discount
Discounted or free food
Employee discount
Sick pay

Qualifications

Pricing
Fire safety
Management
Inventory control
Closing procedures
Stock ordering
Sales
Customer service
Food hygiene
GCSE
Payroll management
Performance management
Food safety and hygiene regulations
Level 2 Food Hygiene Certificate
Retail team management
Food waste reduction
Compliance management
Continuous improvement
Team management
Store management
Data entry
Recruiting
Cashing up (food service)
Ongoing financial performance monitoring
Customer interaction
Food Hygiene Certificate
Training & development
Financial management
Retail management
Cash handling
Leadership
Marketing
Rota coordination

Full job description

Store Manager Job Description – Better Food

Main objectives:

To develop and deliver a successful store in line with company guidance and best practice.
To have a can do, infectious positive attitude which resonates throughout the business.
To work collaboratively with other Store Managers and CLT to develop Best Practice

Key performance indicators:

Gross Margin (£ & %)
Payroll (£ & % of sales)
Waste
Sales across departments and as a whole
Stock availability
Trained, engaged and knowledgeable teams
Loyalty scheme sign ups and NPS score
Compliance

The job involves:

Leadership & People

Lead by example: maintain a positive, can-do attitude.
Communicate clearly and consistently through team meetings, FLASH updates and 1:1s
Support and develop your team, identifying future leaders
Manage performance effectively, with a robust and fair approach
Oversee team rota, holidays and cover to ensure smooth operations
Recruit and hire in line with Better Food’s ethos
Build a culture of continuous improvement

Financial Performance

Own and manage the commercial P&L performance of your store
Deliver on KPIs including sales, margins, wastage and payroll

Customer Service

Deliver our customer promise in every interaction
Act on customer feedback and embed a culture of excellent service
Ensure the store environment is fresh, full, clean, tidy and visually appealing

Stock Control

Work with stock control to ensure accurate systems and timely data entry
Manage ordering, pricing, promotions and events to achieve target margins
Lead the team to mitigate wastage

Compliance & Operations

Maintain compliance with health & safety, fire safety, food hygiene and Soil Association standards
Oversee daily operations including opening, closing and cashing up
Use company systems to manage payroll costs, staff holidays and absence
To take full ownership of the store

What we expect from our Managers

Flexibility to meet customer and business needs, including cross-department support and occasional cover in other stores
Availability to work across 7-day trading
Professional appearance, aligned with Better Food standards (clean apron and name badge)
Leading by example and holding the team accountable to shared standards
Understanding and living our purpose, vision and values
Completing mandatory training: allergen awareness, Level 2 Food Hygiene, Fire Warden and Barista training

What we offer

A values-led workplace that genuinely cares about community and sustainability
The opportunity to shape and lead one of our flagship stores
Staff discount on our range of organic and local food
A supportive team and opportunities for growth and development

Job Types: Full-time, Permanent

Pay: From £33,280.00 per year

Benefits:

Discounted or free food
Employee discount
Sick pay
Store discount

Experience:

Retail management: 2 years (required)
Customer service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

service lead customer experience jobs in bristol, eng

Store Manager

Brewery Telesales person

Free People Keyholder 24 Hours- Bath, UK

Home Admissions Advisor

Team Leader

Oowee Diner | Assistant Manager.

Commercial Cleaning Area Manager / Contracts Manager

Customer Experience Team Leader (FTC)

Customer Service Advisor

Manager of Dedicated Implementations - EMEA

Events & Hospitality Manager

Club Manager

Sales Advisor 12h (TEMPORARY)

Free People Keyholder 16 Hours - Bath, UK

Management Trainee

Retail Travel Advisor

Junior Facilities Manager

Delivery Manager

Lead Contract Support Administrator

Senior Contact Support Administrator

I want to receive the latest job alerts for service lead customer experience in bristol, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected