Client services manager Work, Jobs in Brixton Hill, Gtl (with Salaries)

Global Custody Management Custodian Program Manager
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Annual leave
- Work from home
1h
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
4d
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
6d
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
11d
Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
12d
Global Service Delivery Manager – Client Services
Deutsche Bank —London
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Employee discount
7d
Client Services Manager (Marketing)
SHOW PLUS TECHNICAL SERVICES UK LIMITED —Canary Wharf
- £51,000 - £55,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
Quick apply
4d
Media Planning & Client Services Manager
Prism Advertising UK Ltd. —London
- £25,420.00 - £56,850.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Flexitime
Quick apply
11h
Front of House Manager
Rapport —London
- Up to £45,000 a year
- Full-time
- Management
- Leadership
- Employee assistance programme
Commercial Manager
Mark Allen —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Organisational skills
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Account Manager - Health & Beauty
Brand Addition —London
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Project management
Quick apply
Onboarding Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
Quick apply
2d
Enterprise Partner Manager - United Kingdom, Northern Europe
ClickUp —London
- £165,000 - £195,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Travel
- Annual leave
- Employee assistance programme
Client Relationship Manager - - Engineering Inspection
Allianz —London
- £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
14d
Client Services Manager
Eurofins UK Clinical Diagnostics —Guildford
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
4d
Client Services Manager
SPORTFIVE Global Holding GmbH —London
- Hybrid work
- Sales
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
12d

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client services manager jobs near brixton hill, gtl

Global Custody Management Custodian Program Manager

Fisher Investments Europe -
London

Apply Now

Job details

Full-time
1 hour ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme

Qualifications

Microsoft Office
Change management
Analysis skills
Bachelor's degree
Communication skills

Full job description

Overview:

The Opportunity:

The Global Custody Management Custodian Program Manager works in the office and is directly responsible for the onboarding and successful management of PCG custody relationships in an entire region/country. This role defines strategic custody priorities, ensures operational excellence, and acts as a key liaison between internal stakeholders and external custodians. The Program Manager is accountable for service quality, relationship health, and alignment of custodial initiatives with firmwide objectives, balancing day-to-day execution with long-term strategic planning.

The Day-to-Day:

Identifies strategic opportunities to enhance custodian performance, improve processes, and support business expansion through proactive planning and negotiation.
Serves as the primary relationship lead for assigned custodians, accountable for partnership success, service quality, and value delivery across an entire region
Maintain and strengthen custodian relationships to ensure high-quality service and mutual value for end clients
Manage the program in their region to ensure the elements are completely and efficiently meeting the business requirements, and ensuring compliance with SLAs and KPIs
Operates in a cross-functional capacity, influencing a wide range of stakeholders and initiatives that impact firm operations, client servicing, and business growth across multiple regions
Identifies and drives enhancements to GCM’s processes for evaluating custodian performance and service to improves GCM’s due diligence and the service levels at custodians
Responsible for fee negotiations, contract reviews, enhancing performance reports, business expansion initiatives, etc. for assigned relationships with support from GCM VPs
Responsible for reporting and other deliverables that impact an entire country or region
Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
Support business growth through a variety of custody relationship management work, including integration of custodians and management of all phases from planning to deployment
Evaluates and makes recommendations to management regarding solutions to resolve business problems, including escalation management
Assesses requirements to deliver program components and sub-components, which may include implementation of solution, staffing of the projects, timelines, budgets related to their program etc.
Leads cross-functional coordination IT, Finance, Third Party Vendors and Business Users to deliver custodial capabilities that align with business objectives related to the program
Proactively manages changes in program scope, identify potential crises and program dependencies, and devise contingency plans
Creates and manages vision and scoping documentation, program schedule, project and vendor management checklists for custodian-related processes
Coaches, mentors, motivates and supervises program team members and contractors, and influence them to take positive action and accountability for their assigned work
Works onsite, under direct supervision, in a team-based and open office environment.

Additional responsibilities may include:

GCM Custodian Program Manager: Responsible for overseeing the onboarding and ongoing management of PCG custodians within their assigned regions; researches and identifies custodian prospects that meet Fisher’s requirements; provides oversight of custody relationships, ensuring custodians are providing the appropriate level of service to PCG clients and the firm; oversees custodian service level agreements, provides feedback, and negotiates services/costs; oversees the development of operational processes between the custodian and Fisher; defines program priorities within their region in alignment with strategic objectives and partners with custodians to integrate priorities into their roadmaps and secure necessary approvals.

Your Qualifications:

University Degree or equivalent combination of education and experience required
3 years of experience in specific field preferred
Excellent oral and written communication skills
Experience at working both independently and in a team-oriented, collaborative environment
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Ability to elicit cooperation from a wide variety of sources, including senior management, internal clients, and other departments
Reacts to program adjustments and alterations promptly and efficiently
Working knowledge of MS Office
Highly-developed analytical ability
Able to interface with different departments within the company
Strong familiarity with change management and creative independent problem solving

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians.

It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees
$10,000* fertility, hormonal health and family-forming benefit
A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
Gym subsidy of up to £50 per month
Employee Assistance Program and other emotional wellbeing services
A collaborative working environment that practises ongoing training, educational support and employee appreciation events
This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.
Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Apply Now

Refine Your Search

client services manager jobs in brixton hill, gtl

Global Custody Management Custodian Program Manager

Client Services Manager

Client Services Manager

Client Engagement Manager

Reception Manager

Customer Success Supervisor

Client Success Onboarding Manager

Global Service Delivery Manager – Client Services

Client Services Manager (Marketing)

Media Planning & Client Services Manager

Front of House Manager

Commercial Manager

Senior Customer Success Manager

Account Manager - Health & Beauty

Onboarding Manager

Enterprise Partner Manager - United Kingdom, Northern Europe

Client Relationship Manager - - Engineering Inspection

Client Services Manager

Manager, Customer Success Management

Client Services Manager

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