Service desk Work, Jobs in Broughton, Fln (with Salaries)

Customer Service Advisor
Mozillion —Chester
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Store discount
- Employee discount
Quick apply
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Service Desk Analyst
NHS Midlands and Lancashire Commissioning Support Unit —Chester
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
5d
Receptionist
LAH Property Marketing —Chester
- £16,770 a year
- Part-time
- Hybrid work
- Writing skills
- Research
- Front desk
- Referral programme
Quick apply
7d
2nd/3rd Line Service Desk Technician
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £35,000 a year
- 8 hour shift
- Travel
- Mentoring
- In-person
- Free parking
Quick apply
3h
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
EMEA Service Delivery & Communications Consultant
Bank of America —Chester
- Full-time
- Analysis skills
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Sick pay
Receptionist & Admin Assistant
Sefton Council —Bootle
- £25,583 - £25,989 a year
- Full-time
- Front desk
2d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Service Desk 1st Line IT Analyst
Amey Ltd —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
Quick apply
1h
Senior Service Advisor - Commercial Card
Bank of America —Chester
- Full-time
- Spanish
- English
- Team management
- Employee assistance programme
6d
School IT Technician
Dataspire Solutions Ltd —Northwich West
- £25,000 - £28,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Service Desk Analyst
M Group —Bootle
- Full-time
- Microsoft Word
- Communication skills
- Employee discount
1d
Service Desk Analyst
Weightmans —Liverpool
- £26,228 a year
- Full-time
- Maintenance
- Communication skills
12d
Customer Service Hub Operative (insurance)
Roofcare —Prenton
- £28,080 a year
- Full-time
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
5h
Student Services Advisor
The City of Liverpool college —Liverpool
- £25,299 - £26,812 a year
- Databases
- Front desk
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Service Specialist - Commercial Card
Bank of America —Chester
- Full-time
- Spanish
- English
- Communication skills
13d
Graduate Opportunity - Associate SAP Analyst
NewPrinces Group —Liverpool
- Microsoft Word
- IT
- Annual leave
- Life insurance
11d
Front of House Coordinator - Birchwood Park, Warrington, UK
CBRE —Warrington
- Full-time
- Computer literacy
- Research
- Administrative experience
7d

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service desk jobs near broughton, fln

Customer Service Advisor

Mozillion
Chester

Quick apply

Job details

Full-time
£25,000 - £26,000 a year

Benefits

Store discount
Additional leave
Employee discount
Referral programme
On-site parking

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Customer service
Ticket management
Microsoft Office
Administrative experience
Data entry
Organisational skills
Telecommunication
Customer interaction
A Level

Full job description

Customer Service Advisor | Mozillion

Location:

Office based role at Mozillion, Chester, CH1

Job description:

Mozillion is one of the UK's fastest-growing mobile operators and retailers; award-winning, featured on TV and rated ‘Excellent’ for service by our customers.

We offer great value SIM only plans on the UK's best 5G network, Travel eSIMs for worldwide connectivity, plus the very latest mobile phones.

If your customer service is excellent, we want to hear from you!

As Customer Service Advisor at Mozillion, you’ll be responsible for communicating directly with our mobile customers, ensuring they are 100% happy with our every stage of our service and promptly resolving queries and problems for them as required.

You’ll be speaking to customers daily through various mediums of contact including live chat, help desk tickets, emails and telephone conversations.

You will be the very first point of contact if a customer requires an update on their order, needs some help with their existing mobile plan or SIM, has a query about an existing purchase, warranty or any other element of Mozillion’s services - or if we need to pro-actively contact a customer with an update about their order or service.

You’ll also be able to answer general enquiries and questions about our products and services to help prospective customers make a purchase, passing notice of any sales enquiries through to our Sales Advisors when required.

You'll receive full training but you'll be confident with IT processes and technical processes, able to work confidentially with our phone systems, email and our network platform for connecting SIM cards, SIM plans and supporting customers with their mobile accounts and settings.

Here’s what you’ll be doing:

Ensure all customer enquiries are processed and resolved in a timely manner within Mozillion’s SLAs and customers are regularly kept up to date on all progress at all times.
Create customer confidence, trust and happiness through professional performance and exceptional commitment to customer care.
Convey information in a clear, accurate and concise way over the phone, email and live chat
Deliver an excellent customer experience whilst handling all customer enquiries and escalating if required to Mozillion senior management.
Ensure all business procedures, rules, policies and regulatory compliance standards are always adhered to.
Maintain and share a high level of product, brand and Mozillion expertise.
Update relevant internal systems to maintain an accurate record of actions taken, customer records and customer contact.
Communicate with the wider Mozillion team across customers service, sales, marketing and operations.

The successful person:

Mozillion is known for its 5-star customer service (have a read of our Trustpilot reviews!) – we want to ensure every single one of our customers has a brilliant experience using our services and stays with Mozillion for years to come.

We’re looking for an enthusiastic, self-motivated, customer-focused and detail-oriented individual, with great organisational, and timekeeping skills and a good understanding of administrative processes, using computer systems and delivering exceptional customer care.

Professionalism, the ability to communicate with customers and internal stakeholders effectively and perform customer account tasks accurately and correctly first time are essential skills, as is the ability to be both patient and precise.

You should apply if you:

Have prior experience within a customer service or retail role (bonus points if you have experience in mobile telecoms or broadband).
Have excellent written and verbal communications skills.
Maintain a positive and pro-active attitude with the ability to work under pressure.
Can confidently use a computer, including Microsoft Office and other systems, to enter data accurately without errors and communicate with colleagues and customers.
Are capable of ensuring all procedures, rules and regulatory standards are achieved.
Can work as part of a team, supporting colleagues and our business partners as necessary.
Are comfortable multitasking and managing priorities.
Enjoy a fast-paced working environment.

A bit about Mozillion:

Since 2021, Mozillion has been changing the way people buy and sell phones.

We operate a mobile network with great value SIM only plans, along with mobile phone retail and marketplace divisions for buying and selling new and refurbished phones to both consumers and businesses.

Mozillion has been featured on TV on The Martin Lewis Money Show and Channel 5’s Shop Smart, Save Money, along with numerous features in national press and online publications, including tech magazines.

Schedule:

This is a full time, permanent role (37.5 hours a week, 5 days a week).
Our usual opening hours are 8.30am - 7pm Monday-Friday, and 10am - 5pm on the weekends.
You'll work variable weekly shift patterns within these hours with the rota being confirmed each month

Location:

Office based role at Mozillion, Chester, Cheshire (near Sealand Road).

Salary:

£25,000 - £26,000 per year + commission opportunities

Benefits:

Employee discount on mobile phones and tablets
Employee discount on SIM only plan
28 days holiday, plus statutory bank holidays
An extra day off on your birthday
On-site parking
Referral program
Genuine career progression opportunities with a tailored development plan

Education:

A-Level or equivalent (preferred)

Want to work with Mozillion? Apply now!

Application deadline: 28/08/2026

Job Type: Full-time

Pay: £25,000.00-£26,000.00 per year

Benefits:

Additional leave
Employee discount
On-site parking
Referral programme
Store discount

Ability to commute/relocate:

Chester CH1 4LS: reliably commute or plan to relocate before starting work (required)

Experience:

customer service or retail: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in broughton, fln

Customer Service Advisor

Junior IT Service Desk Representative (Apprentice)

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2nd/3rd Line Service Desk Technician

Help-Desk support analyst (1st line)

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1st line Service Desk Agent

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Senior Service Advisor - Commercial Card

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Service Desk Analyst

Customer Service Hub Operative (insurance)

Student Services Advisor

Senior Service Specialist - Commercial Card

Graduate Opportunity - Associate SAP Analyst

Front of House Coordinator - Birchwood Park, Warrington, UK

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