Claims specialist Work, Jobs in Brownhills, Wmd (with Salaries)

QA Specialist (Continuous Improvement)
Screwfix —Stafford
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
8d
Equine Insurance & Debt Administrator
IVC —Lichfield
- Up to £23,212.27 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee discount
10d
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Family Money Management Adviser (Family MMA)
Citizens Advice —Kidderminster
- £24,055 - £26,076 a year
- Part-time
- English
- Organisational skills
- IT
Quick apply
5d
Disease Claims Handler
Davies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
6d
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
Payments Specialist
ExpenseIn —Birmingham
- £35,000 - £40,000 a year
- Hybrid work
- Analysis skills
- APIs
- Financial services
- Annual leave
Quick apply
Apprentice 7.5t Urban Driver
GTG —Wolverhampton
- Full-time
- English
- Driving
- Employee assistance programme
Damp and Mould Surveyor
Midland Heart —Birmingham
- Up to £54,101 a year
- Full-time
- Contracts
- Annual leave
11d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
3d
Trainee Claims Advisor
Arc Legal —Brierley Hill
- Customer service
- Communication skills
- Annual leave
3d
Trainee Claims Advisor
AmTrust International —Brierley Hill
- Customer service
- Communication skills
- Annual leave
2d
Insurance Paralegal
Bevan Brittan —Birmingham
- Hybrid work
- Organisational skills
- Communication skills
- Office experience
- Employee assistance programme
Collections Specialist
Mondelēz International —Birmingham
- Temporary
- Microsoft Excel
- Microsoft Office
- Analysis skills
13d
Finance Assistant
Fuel Learning —Measham
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Sales
- Accounting
- Sick pay
Quick apply
Early Years Outreach Worker (23278)
Barnardo's —Edgbaston
- £26,003 - £30,351 a year
- Full-time
- Hybrid work
- Preschool
- Travel
- Annual leave
- Employee assistance programme
Real Estate Dispute Resolution Associate
Gateley —Birmingham
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
4d
Vehicle Booking Agent
Davies —Solihull
- Full-time
- Remote
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
9d
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
6d

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QA Specialist (Continuous Improvement)

Screwfix -
Stafford

Apply Now

Job details

Fixed term contract
8 days ago

Benefits

Company pension
Discounted gym membership
Employee discount
Flexible schedule
Car scheme

Qualifications

Analysis skills
Organisational skills
Root cause analysis
Communication skills

Full job description

Overview:

6 month fixed term contact / secondment.

This role is primarily advertised as being based at our Stafford Distribution Centre; however, we will also consider candidates who wish to be based at our Yeovil Head Office. For candidates based in Stafford, there will be an expectation to travel to our Yeovil Head Office approximately once per month.

The QA Returns Specialist (Continuous Improvement) is responsible for leading proactive product quality investigations, managing the Off-Sales process and acting as the technical escalation point for complex quality and customer issues.

Working closely with suppliers and key business stakeholders, the role drives improvements in product quality, returns performance and customer reviews through root cause analysis, corrective actions and continuous improvement initiatives.

The role also supports product risk assessments, recalls and significant investigations, helping to ensure quality issues are effectively resolved and prevented from recurring.

What's in it for you?

Discretionary annual bonus up to 20%
33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
Hybrid working with up to 2 days working from home
Flexible start and end times around core working hours
Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
Up to 14% employer pension contributions
Life cover up to 4x your salary
Health cash plan and discounted gym memberships (up to 25% savings)
20% discount at Screwfix and B&Q

Responsibilities:

Responsible for proactively monitoring returns, customer reviews, complaints and quality data to identify emerging product quality, safety and customer experience issues.
Responsible for coordinating and managing the Off-Sales process, ensuring investigations are progressed, actions are tracked, and products are brought to a satisfactory resolution in a timely manner.
Act as the escalation point for QA Technicians, providing technical support and guidance on complex investigations, serious customer claims and significant product quality issues.
Lead investigations into recurring, high-risk or business-critical product quality concerns, identifying root causes and driving appropriate corrective and preventative actions.
Support technical risk assessments and, where necessary, recommend appropriate actions relating to product restrictions, Off-Sales, withdrawals, Safety Notices and Product Recalls.
Partner with Trading, O&S, Product Compliance and supplier stakeholders to drive improvements in product quality, returns performance and customer review ratings.
Use customer feedback, quality data and investigation findings to influence product improvements, packaging enhancements and future product development activity.
Support the Lead QA Auditor in the day-to-day operation of the Continuous Improvement team, providing leadership, guidance and decision-making support as required, and acting as deputy during periods of absence.

Qualifications:

Would suit a technically minded individual with experience in product quality, customer complaints, supplier quality, returns analysis or continuous improvement activities.
Strong analytical and problem-solving skills, with the ability to identify root causes, assess risk and make evidence-based recommendations.
Experience leading investigations and driving corrective and preventative actions to resolution.
Confident engaging with suppliers and internal stakeholders, with the ability to influence outcomes and challenge constructively where required.
Excellent organisational skills, with the ability to manage multiple investigations, priorities and stakeholder expectations simultaneously.
Strong communication skills, both written and verbal, with the ability to present technical information clearly to a range of audiences.

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

Wagestream access to track earnings and save
Access to the Kingfisher Share Scheme
Colleague support fund
Exclusive offers and discounts via our Hapi app
Cycle-to-work scheme and savings on bikes

Every day benefits

Career progression and development programmes
Coaching and mentoring to help you thrive
Access to wellbeing resourcing including PepTalk
Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at [email protected] if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

#LI-Hybrid

Apply Now

Refine Your Search

claims specialist jobs in brownhills, wmd

QA Specialist (Continuous Improvement)

Equine Insurance & Debt Administrator

Customer Claims Specialist

Family Money Management Adviser (Family MMA)

Disease Claims Handler

Export Customer Solutions Operator

FNOL Motor Claims Handler

Payments Specialist

Apprentice 7.5t Urban Driver

Damp and Mould Surveyor

Intelligence Analyst

Trainee Claims Advisor

Trainee Claims Advisor

Insurance Paralegal

Collections Specialist

Finance Assistant

Early Years Outreach Worker (23278)

Real Estate Dispute Resolution Associate

Vehicle Booking Agent

Service Manager

I want to receive the latest job alerts for claims specialist in brownhills, wmd

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