Head of customer service Work, Jobs in Bulwell, Ntt (with Salaries)

Senior Flex Product Owner
Yü Group —Nottingham
- £40,000 - £45,000 a year
- Full-time
- Agile
- Annual leave
- Employee assistance programme
Quick apply
12d
Head of Public Protection
Newark and Sherwood District Council —Newark-on-Trent
- £74,958 - £78,793 a year
- Full-time
- Hybrid work
- Management
- Free parking
- Annual leave
Lettings Operations Manager
Challenge Limited —Mansfield
- £38,000 - £42,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
IN‘n’OUT Autocentres —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Free parking
- Employee discount
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
Quick apply
CX Team Member
Foot Locker —Nottingham
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Review Officer
HM Revenue and Customs —Nottingham
- £28,016 a year
- Part-time
- Hybrid work
- English
- Maths
- Presentation skills
- Work from home
- Flexible schedule
12d
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
5d
Value Stream Lead
NHS Supply Chain —Nottingham
- £65,920 - £77,553 a year
- Hybrid work
- ERP systems
- Analysis skills
- Patient care
- Employee assistance programme
- Life insurance
4d
Night Manager
ASDA —Nottingham
- Weekend availability
- In-person
- Annual leave
- Employee assistance programme
12d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
3d
Service Colleague (Express)
ASDA —Ilkeston
- £13.10 an hour
- 12 hour shift
- Employee assistance programme
- Employee discount
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
Senior Land and Partnerships Manager
Keepmoat Homes —Nottingham
- Full-time
- Leadership
- Negotiation
- Employee assistance programme
- Employee discount
9d
Customer Service Agent
John Pye & Sons —Nottingham
- Up to £23,441.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Head of Commercial & Business Development
National Gas —Belper
- £130,000 a year
- Full-time
- Sales
- Business development
- Analysis skills
- Annual leave
- Employee assistance programme
3d
Sales & Marketing Coordinator
Your IT Department Ltd —Nottingham
- £14,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
Head of International Marketing
RM Education Limited —Hucknall
- Hybrid work
- Classroom experience
- Marketing
- Annual leave

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head of customer service jobs near bulwell, ntt

Senior Flex Product Owner

Yü Group -
Nottingham

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
12 days ago

Benefits

Additional leave
Annual leave
Employee assistance programme
Referral programme
Sick pay

Qualifications

Agile

Full job description

Description

Reports to: Head of Billing
Location: Full Time In Office, Nottingham (NG8)
Working hours: 37.5 hours per week, Monday to Friday

Passionate and motivated people are the power behind our growth so we’re looking to expand our team, and you could be part of our success story.

What We Need from Yü

Here’s a taste of what you’ll be doing:

Collaborate with stakeholders across Commercial, Trading, Finance, Operations, Customer Services, and Regulatory teams
Act as the key interface between the business and technical teams
Translate commercial propositions (e.g. Flex Tariffs, dynamic pricing, EV tariffs, demand-side response incentives) into clear, deliverable billing requirements
Support flex billing outputs in line with commercial vision.
Prioritise and manage the product backlog aligned to business goals, customer outcomes, and regulatory requirements
Work closely with technical and delivery teams to deliver high-quality billing outputs.
Define and maintain billing reconciliation (charging, credits, adjustments)
Ensure billing solutions are accurate, scalable, and transparent for customers
Support testing, release management, and operational readiness
Identify and mitigate billing risks and revenue assurance issues
Continuously improve billing processes to support future flexibility offerings

About Yü

If you have what it takes you could be just what we’re looking for…

Proven experience as a Product Owner in a complex or regulated environment
Strong understanding of energy billing or complex pricing structures
Experience with Flex product structures
Experience with smart meter data, half-hourly billing, or time-of-use tariffs
Ability to translate complex business needs into user stories
Strong stakeholder management skills
Comfortable working in Agile environments
Analytical mindset with attention to detail
Experience in UK energy market (desirable)
Knowledge of billing platforms such as Junifer, ICE, Kraken, SAP IS-U or similar

Yü Come First

We have a wide range of benefits for our employees including:

24 days annual leave + bank holidays
Holiday buy – up to 5 additional days
Day off on your birthday
Employee Assistance Programme
Annual salary review
Learning and development opportunities
Enhanced paternity, maternity and adoption policies
Yü made a difference Awards
3 days additional annual leave if you get married/civil partnership etc.
Appointment allowance
Long service recognition
Refer a friend payment
Company sick pay (subject to length of service)
New modern facilities
Death in service and critical illness cover
Plus, many more

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.

#YUMP

About Yü Group

Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.

Quick apply

Refine Your Search

head of customer service jobs in bulwell, ntt

Senior Flex Product Owner

Head of Public Protection

Lettings Operations Manager

Customer Service Advisor

Group Category Manager

CX Team Member

Review Officer

Service Delivery Manager

Value Stream Lead

Night Manager

Senior Complaints Insight Specialist

Customer Service Coordinator

Service Colleague (Express)

European Logistics Coordinator

Senior Land and Partnerships Manager

Customer Service Agent

Head of Engineering

Head of Commercial & Business Development

Sales & Marketing Coordinator

Head of International Marketing

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