Security management Work, Jobs in Burghfield, Brk (with Salaries)

Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
Warehouse Operative - Days
Bidfood —Reading
- £34,510.11 a year
- Monday to Friday
- Customer service
- Computer literacy
- Warehouse experience
- Employee discount
Quick apply
2d
Security Controller x3
University of Reading —Reading
- £26,707 - £33,378 a year
- Overtime
- Customer service
- University
- Communication skills
12d
Site Security Manager
Wilson James —Reading
- £53,311 a year
- Full-time
- First Aid Certification
- Training & development
- Leadership
- Annual leave
- Employee discount
12d
SIA-Licensed Event Security Officer
Code 9 Security Ltd —Basingstoke
- £14.06 - £18.00 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
DOMESTIC ABUSE REFUGE ADVOCATE
I Choose Freedom —Farnborough
- £25,291.00 - £26,227.50 a year
- Full-time
- Conflict management
- Data entry
- Organisational skills
- Free parking
- Sick pay
Quick apply
Healthy Lifestyle Advisor
ICE Creates —Reading
- £26,227.50 a year
- Weekend availability
- Hybrid work
- CRM software
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Property maintenance and handy man
Berkshire Van Hire Limited —Reading
- £12.71 - £18.00 an hour
- Full-time
- Programmable logic controllers
- Organisational skills
- In-person
Quick apply
8d
Senior Healthy Lifestyle Advisor
ICE Creates —Reading
- £28,000 a year
- Weekend availability
- Hybrid work
- CRM software
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Security Specialist
AWE —Reading
- From £38,880 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Security Supervisor
ISS Facility Services —Reading
- £14.50 an hour
- Monday to Friday
- Microsoft Word
- Customer service
- Computer literacy
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
9d
Office Coordinator
Mott MacDonald —Tadley
- Part-time
- Hybrid work
- Microsoft Office
- Travel
- Front desk
1d
Senior Lifecycle & Projects Manager
OCS Group —Reading
- Business development
- Bachelor's degree
- Continuous improvement
Quick apply
Communications SPOC (Specific Point of Contact) - SIU (Sensitive Intelligence Unit) - SEROCU
Thames Valley Police —Reading
- £41,757 a year
- Part-time
- Travel
- Annual leave
12d
Building Manager
Centrick —Basingstoke
- £40,000 - £45,000 a year
- Full-time
- Communication skills
- Sick pay
Quick apply
ZARA Reading full time- Security Officer
BidvestNoonan —Reading
- £13.85 an hour
- Full-time
- Customer service
- Computer literacy
- University
- Annual leave
Quick apply
Office Assistant
Kingfisher Fire & Security Limited —Farnham
- £15 - £18 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
Quick apply
2d
Operational Support Officer
HM Courts and Tribunals Service —Basingstoke
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
9d

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Second Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£29,000 - £35,000 a year

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Customer service
Software deployment
Incident queue management
Mentoring junior staff
IT service management
User account provisioning
Ticket management
User account management
IT permissions management
Ticket management systems
Mentoring
Technical support incident logging
Technical writing
Communication skills
Help desk

Full job description

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.

Responsibilities:

Receiving and resolving escalated tickets from First Line Service Desk. 
Diagnosing and resolving more complex technical issues that cannot be resolved at first line. 
Escalating issues to Infrastructure, Security, or specialist teams when required. 
Providing guidance and support to First Line colleagues on technical matters. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Supporting software deployment activities, rolling out EUC software to users. 
Supporting EUC patch management activities to ensure software is updated to the latest, secure versions. 
Supporting identity and access administration activities in compliance with defined IAM policies, including more complex account provisioning and access requests. 
Supporting user training activities to ensure users are trained to use IT systems effectively. 
Supporting the development of end-user documentation to help users utilise systems and services. 
Staying informed about SLA targets and working to achieve them. 
Being kept informed during major service outages to understand the impact on users and support communications
Accurately logging all support interactions and resolution details in the ticketing system. 
Contributing to the maintenance and improvement of knowledge base articles and end-user documentation.

Skills and Experience:

Strong communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
Customer-focused approach with a commitment to delivering excellent service. 
Solid understanding of IT support principles and end-user computing technologies. 
Strong diagnostic and problem-solving skills across a breadth of IT disciplines. 
Experience with identity and access administration, endpoint protection, and software deployment. 
Ability to guide and mentor First Line colleagues to develop their skills. 
An understanding of ITIL service management principles.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £29,000.00-£35,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

security management jobs in burghfield, brk

Second Line Support

Warehouse Operative - Days

Security Controller x3

Site Security Manager

SIA-Licensed Event Security Officer

DOMESTIC ABUSE REFUGE ADVOCATE

Healthy Lifestyle Advisor

Property maintenance and handy man

Senior Healthy Lifestyle Advisor

Security Specialist

Security Supervisor

Systems & Database Administrator

Service Desk Manager

Office Coordinator

Senior Lifecycle & Projects Manager

Communications SPOC (Specific Point of Contact) - SIU (Sensitive Intelligence Unit) - SEROCU

Building Manager

ZARA Reading full time- Security Officer

Office Assistant

Operational Support Officer

I want to receive the latest job alerts for security management in burghfield, brk

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