Technical support occupations Work, Jobs in Burnley, Lan (with Salaries)

IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
Technical Support & Online Services Assistant
Integer Let's Order Food Ltd —Manchester
- From £26,000 a year
- Full-time
- Software troubleshooting
- Computer literacy
- Windows
Quick apply
10d
IT Technician and Admin Support
Ribblesdale School —Clitheroe
- £21,855 - £22,553 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
1d
EUN IT Digital Solutions Apprentice
Sika —Preston
- Full-time
- Travel
- SharePoint
- AI
Quick apply
11d
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Support Specialist
OSSAS IT Digital Solutions —Manchester
- £2,800 - £3,400 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
14h
IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
12h
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
- Continuous improvement
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
6d
3rd Line Support Analyst
Chubb Fire & Security —Shadsworth with Whitebirk
- £40,000 - £50,000 a year
- Full-time
- Azure
- Free parking
- Employee discount
Quick apply
3d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
Deployment Specialist
Redmoor Health —Chorley
- Up to £32,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- In-person
- Free parking
- Flexitime
Quick apply
3d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
4d
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
ICT Technician
BINGLEY GRAMMAR SCHOOL —Bingley
- £29,540 - £31,022 a year
- Full-time
- In-person
- School
- Free parking
- Sick pay
Quick apply
3d

I want to receive the latest job alerts for technical support occupations in burnley, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Apprentice

Presspart -
Blackburn

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Profit sharing
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Software deployment
GCSE
Windows
Network infrastructure
Continuous improvement
Computer hardware
Technical support incident logging
Computer networking
SharePoint
Technical writing
Software testing
IT incident logging
Application support
Network monitoring
Incident log maintenance
BTEC
Communication skills
A Level
Mobile devices
VPN

Full job description

IT Apprentice

Overview

This is an excellent opportunity for an enthusiastic individual to begin a career in Information Technology within a global manufacturing organisation. As an IT Apprentice, you will gain practical experience supporting users, IT infrastructure, business systems, and technology projects while working towards a recognised IT qualification.

The role is designed to develop the knowledge, skills, and behaviours required to progress into a future IT Support Technician, IT Co-ordinator, or other IT professional role. The successful candidate will work closely with the IT team and receive mentoring and structured training whilst contributing to the day-to-day operation of IT services across the business.

The position supports the organisation's technology environment, including Microsoft 365, end-user devices, manufacturing systems, networking infrastructure, and IT security processes.

Your Key Responsibilities

User Support & Daily Operations

Provide first-line IT support to users across office and manufacturing environments.
Assist with troubleshooting hardware, software, printing, and connectivity issues.
Support the setup, installation, and configuration of desktop PCs, laptops, mobile devices, and peripherals.
Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Log, update, and track incidents and service requests through the IT support process.
Maintain accurate records of IT assets and equipment.
Assist with basic user training and the creation of support guides and documentation.

Infrastructure & Systems Support

Learn to support and maintain server and virtualised environments under supervision.
Assist with software patching and system updates.
Help monitor network equipment, wireless access points, VPN connectivity, and business systems.
Support manufacturing technology including barcode scanners, label printers, shop-floor devices, and related equipment.
Assist with maintaining business-critical systems and services.
Support physical security technologies such as CCTV and access control systems.

Security & Compliance

Assist with maintaining IT security standards and best practices.
Help ensure devices remain updated with approved software and security patches.
Support backup monitoring and routine maintenance checks.
Learn about data protection, cybersecurity awareness, and information security processes.
Report security concerns or system issues promptly to the IT team.

Project Work

Participate in IT projects, software deployments, hardware rollouts, and technology upgrades.
Assist with testing new applications, systems, and equipment.
Support digitalisation and continuous improvement initiatives across the business.
Contribute ideas for improving IT services and processes.

Communication & Collaboration

Work closely with members of the local IT team and Group IT colleagues.
Communicate professionally with users at all levels of the organisation.
Escalate technical issues appropriately when additional support is required.
Maintain clear and accurate documentation of support activities and solutions.
Participate in meetings and projects involving multiple departments.

Health & Safety

Promote health, safety, and wellbeing throughout the Company.
Carry out all duties in accordance with Company Health & Safety policies and procedures.
Work safely in both office and manufacturing environments.

Development & Learning

Complete all apprenticeship-related coursework and assessments.
Attend internal and external training as required.
Develop knowledge of Microsoft technologies, networking, security, systems administration, and manufacturing IT environments.
Take ownership of personal development and continuously build technical skills.

Education & Training

Essential

GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
Passion for Information Technology and technology-related problem solving.
Good communication and interpersonal skills.
Willingness to learn and develop new technical skills.
Organised and able to manage multiple tasks.
Ability to work effectively as part of a team.

Desirable

A-Level, BTEC, or equivalent qualification in IT, Computing, or a related subject.
Previous experience building, repairing, or troubleshooting computers.
Knowledge of Microsoft Windows and Microsoft 365 applications.
Understanding of computer hardware, networking, or cybersecurity fundamentals.

Key Capabilities & Skills

Enthusiastic and eager to learn.
Customer-focused approach.
Strong attention to detail.
Positive and professional attitude.
Logical thinker with strong problem-solving skills.
Reliable and dependable.
Comfortable working in both office and production environments.
Good written and verbal communication skills.
Ability to follow procedures whilst developing independent working skills.

What We Offer

Structured IT Apprenticeship programme.
Hands-on experience in a busy manufacturing IT environment.
Exposure to Microsoft 365, networking, servers, cybersecurity, ERP and MES systems, and IT projects.
Support from experienced IT professionals.
Opportunities for progression into permanent IT support and infrastructure roles following successful completion of the apprenticeship.

What we offer:

40 hrs per Week - Monday to Friday
26 days holiday plus Bank Holidays
Company Pension Scheme - 8% ERS contribution
Profit related bonus scheme
BUPA Health Care

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Profit sharing
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in burnley, lan

IT Apprentice

Technical Support & Online Services Assistant

IT Technician and Admin Support

EUN IT Digital Solutions Apprentice

Technical Support Advisor 2nd Line Telco

IT Support Specialist

IT Support Analyst

2nd Line IT Support Technician

Digital (IT) Service Desk Analyst

3rd Line Support Analyst

IT Support Engineer (1st Line)

Helpdesk Advisor

Deployment Specialist

IT Support Officer - Medical School

IT Service Desk/Site Engineer

Product Specialist/Support Engineer (entry level)

IT Desktop Support

Graduate Software Support Engineer

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

ICT Technician

I want to receive the latest job alerts for technical support occupations in burnley, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected